Love this Starbucks in central north Loveland. They greet you warmly, serve you quickly, and their drinks/food are always stellar! I've done drive-thru, walk-in, and ordered prior on the app, every time, same great care and attention given. Even when it's super busy. 5 Stars to the team!
Atmosphere: 5
Food: 5
Service: 5
Chris Norris
Save your money! Gross latte and not strong enough!
Atmosphere: 1
Food: 1
Service: 2
Thomas R
Picking up for DoorDasher sucks they don't seal the drink so it's just going to tip over and spill all over your car, and in a cut in half flimsy drink carrier inside of a bag are you kidding me? Dude at counter also was rude for no reason
Atmosphere: 1
Food: 1
Service: 1
Jose Vieitez
Really nice Starbucks location.
Atmosphere: 5
Food: 5
Service: 5
Selena Ngyuen
Shasta is exceedingly unpleasant every single time I encounter her. It’s to the point that I simply won’t come to this location anymore. The condescension, passive aggression, and extremely hostile attitude is exhausting. Also really concerning watching baristas use their hands to shield ice from falling onto the counter, meaning ice touches their hand and then just falls into the drink. Maybe some food safety retraining is needed.
Atmosphere: 1
Service: 1
EMILY CAYOU
took 25 mins to get me one drink, and when i got it watered down, with 0 ice
Atmosphere: 2
Food: 3
Service: 1
Sidney Castroman
Terrible service coming in (which was today at 7/1/2025 At 3:00) The girl with the black apron and red/black hair is rude and has never been trained in food safety. Btw I worked at Starbucks for many years as a manager(years ago). She was using her hand as a wall for the ice not to fall on the floor but instead fall into the drink. So the ice is literally sliding down her hand going straight into your drink. I also saw her blow her nose multiple times and not wash her hands. Way to get other people sick. That’s just disgusting. Pour the ice without using your hand. After witnessing this, I asked another worker if she could please have that girl not use her hands because I have a very weak immune system due to my chronic autoimmune disease. If I get sick, I end up in the hospital and I made that clear…SHE USED HER HAND! I walked up (nicely) and asked if it could please be remade because i Can’t risk getting sick because I just got out of the hospital 3 days ago and don’t feel like going back. She rudely replied “ I don’t recall using my hand” I said yes I was watching. Then again, she replied more rude “I didn’t use my hand but whatever I’ll remake it” and rolled her eyes. Just say okay no worries. Why be so rude? Especially when I’m not even being rude myself. I have a dangerous disease that I can’t help. I just wish people can be more kind and have better customer service. She even was talking crap about me to the other works right in front of me. I hope she quits or something because she’s cross contaminating everything and even with the request to not use her hands because of A customer with a autoimmune disease, she still does. That’s someone who doesn’t need to be working here. I rarely go out and buy food or drinks because of This. One day I finally get a drink and want to be safe and this happens.
Jake Uber
Has gone downhill, always find myself disappointed.
Haven’t had a bad experience with this location until I spent 30 dollars on a mobile and accidentally dropped one of my drinks. I went back through the drive through and got a new one but was still charged. I understand charging if it was the entire order, but it isn’t good customer service because accidents happen. Won’t be coming back to this location.
Shayla “Miss Dromomaniac” Laramie
Slow, unfriendly, and when they call out your name it’s so quiet.
Richard Contreras
Got a cup of excellent dark roast in my Otterbox thermos(?). Tested sooooo good!
Atmosphere: 5
Food: 5
Service: 5
Miles Armbruster
Quick
Atmosphere: 3
Food: 3
Service: 3
Linda Pickett
I will not return to the Starbucks, I was in there yesterday at the drive-through ordered a tall caramel macchiato Frappuccino no whip cream got up to the window was handed a caramel macchiato Frappuccino with tons of whip cream. Of course I reminded her, and she says oh I forgot, I will give you the next size up free. She didn’t give us the next size up free. I believe she just scrapes the whipped cream off and handed me the same Frappuccino. This is happened twice within the last month as I said I will not return. To Dutch Brothers, I will go. Where they respect me enough to get my order right!
Love this Starbucks in central north Loveland. They greet you warmly, serve you quickly, and their drinks/food are always stellar! I've done drive-thru, walk-in, and ordered prior on the app, every time, same great care and attention given. Even when it's super busy. 5 Stars to the team!
Atmosphere: 5
Food: 5
Service: 5
Save your money! Gross latte and not strong enough!
Atmosphere: 1
Food: 1
Service: 2
Picking up for DoorDasher sucks they don't seal the drink so it's just going to tip over and spill all over your car, and in a cut in half flimsy drink carrier inside of a bag are you kidding me? Dude at counter also was rude for no reason
Atmosphere: 1
Food: 1
Service: 1
Really nice Starbucks location.
Atmosphere: 5
Food: 5
Service: 5
Shasta is exceedingly unpleasant every single time I encounter her. It’s to the point that I simply won’t come to this location anymore. The condescension, passive aggression, and extremely hostile attitude is exhausting. Also really concerning watching baristas use their hands to shield ice from falling onto the counter, meaning ice touches their hand and then just falls into the drink. Maybe some food safety retraining is needed.
Atmosphere: 1
Service: 1
took 25 mins to get me one drink, and when i got it watered down, with 0 ice
Atmosphere: 2
Food: 3
Service: 1
Terrible service coming in (which was today at 7/1/2025 At 3:00)
The girl with the black apron and red/black hair is rude and has never been trained in food safety. Btw I worked at Starbucks for many years as a manager(years ago). She was using her hand as a wall for the ice not to fall on the floor but instead fall into the drink. So the ice is literally sliding down her hand going straight into your drink. I also saw her blow her nose multiple times and not wash her hands. Way to get other people sick. That’s just disgusting. Pour the ice without using your hand. After witnessing this, I asked another worker if she could please have that girl not use her hands because I have a very weak immune system due to my chronic autoimmune disease. If I get sick, I end up in the hospital and I made that clear…SHE USED HER HAND! I walked up (nicely) and asked if it could please be remade because i Can’t risk getting sick because I just got out of the hospital 3 days ago and don’t feel like going back. She rudely replied “ I don’t recall using my hand” I said yes I was watching. Then again, she replied more rude “I didn’t use my hand but whatever I’ll remake it” and rolled her eyes. Just say okay no worries. Why be so rude? Especially when I’m not even being rude myself. I have a dangerous disease that I can’t help. I just wish people can be more kind and have better customer service. She even was talking crap about me to the other works right in front of me. I hope she quits or something because she’s cross contaminating everything and even with the request to not use her hands because of A customer with a autoimmune disease, she still does. That’s someone who doesn’t need to be working here. I rarely go out and buy food or drinks because of This. One day I finally get a drink and want to be safe and this happens.
Has gone downhill, always find myself disappointed.
Excellent service!
No comment.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Haven’t had a bad experience with this location until I spent 30 dollars on a mobile and accidentally dropped one of my drinks. I went back through the drive through and got a new one but was still charged. I understand charging if it was the entire order, but it isn’t good customer service because accidents happen. Won’t be coming back to this location.
Slow, unfriendly, and when they call out your name it’s so quiet.
Got a cup of excellent dark roast in my Otterbox thermos(?). Tested sooooo good!
Atmosphere: 5
Food: 5
Service: 5
Quick
Atmosphere: 3
Food: 3
Service: 3
I will not return to the Starbucks, I was in there yesterday at the drive-through ordered a tall caramel macchiato Frappuccino no whip cream got up to the window was handed a caramel macchiato Frappuccino with tons of whip cream. Of course I reminded her, and she says oh I forgot, I will give you the next size up free. She didn’t give us the next size up free. I believe she just scrapes the whipped cream off and handed me the same Frappuccino. This is happened twice within the last month as I said I will not return. To Dutch Brothers, I will go. Where they respect me enough to get my order right!
Atmosphere: 1
Service: 1
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