They don’t wash their hands before they put on new gloves. Clean the food deck with their hands and then d your sandwich. They make a sandwich then grab the toaster oven handle that looks as if it never been washed.i used to work for the health dept. this is so wrong. Skimpy with ingredients. Running out of ingredients! Some just seem like they don’t care if they have a job.
Atmosphere: 2
Food: 2
Service: 3
TRIXIE
This was a updated restaurant. Very nice place. Service was excellent. Food was outstanding.
Atmosphere: 5
Food: 5
Service: 5
Shannon Kemper
My son and I went into get sandwiches. My son is 4 and brought in some old ear buds he was playing with, he accidentally left them by the fountain machine. A nice lady brought them to the counter. Which I instantly new they where my son's. The boy behind the counter started to argue with me about me trying to take them from someone else, and I needed to prove they are mine. If you have cameras at that store I would love to see my son holding them when we walked in. Then I called a short time later to speak to his manager and guess who answered!! Then he proceeded to ask me why I needed the manager and why it was such a big deal! Well my son is 4 and his big brother gave him those and this boy at subway took them and didn't give them back. So thank you for taking that from my son. I will be calling back to talk to the manager I'm told his name is Chris. Heaven forbid you ever set something down somewhere
Jack C
Just picked up an order from this subway, and the order was completely wrong, the bread on both sandwiches were messed, the wrong sandwich was toasted, topping that were supposed to be on one or the other was completely messed up, plus just missing ingredients. Just crazy to me that men in their 40s couldn’t make a simple sandwich nor contact the number provided on the order to say they were out of something if that was the case. Definitely will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
Jayleen Walton
My sandwich was undercooked, didn’t have enough mayonnaise and half of it fell straight out of the wrapping.
Atmosphere: 3
Food: 2
Service: 1
Evan Stuart
Older lady that works at this location might need to call 988, because she obviously dislikes her life working cash register at a subway. I mean I'll look the other way and whatever happens, happens. But I'd fire her, before she no calls no shows because she didn't use the hotline.
Tammy B
THIEVES!!! MY STEPFATHER GAVE THE CASHIER A $20 AND THEY CLAIM HE GAVE THEM A $5 AND SO THEY SHORTED HIM $15. HE ASKED THEM TO LOOK AT THE CAMERAS AND IT WAS INCONCLUSIVE AND HAVE REFUSED TO REPAY HIM THE $15. SERIOUSLY? NEXT WEEK WE ARE CONTACTING CORPORATE IF THEY DO NOT RESOLVE THIS.
And this is not about the money - this is about trust and doing the right thing. My stepfather is a conscientious man on a fixed income and a regular customer.
Laura Johnson
I ordered through the app and my sandwiches were wrapped and waiting for me… so convenient, except they were completely different from what I ordered. Maybe when they make a sandwich wrong, they put it in the next online order? … The one I ate was fresh and tasty. Just different meat, bread, and toppings from what I ordered.
Mable Jean
I used to love going to this location but tonight was an awful experience. We showed up around 7:30 they were out of 3 different breads and a couple meats, the veggy options were FROZEN green peppers, onions, pickles, cucumbers and spinach. I ordered the flat bread because my usual option was gone. They must have changed their bread because it was as thin as or tortilla and for some reason they either decided to roll my Sandwich as a wrap instead of folding it in half. Then they were out of bags for the cookie so wrapped it in a sandwich wrapper which caused it to break in two different areas. Just overall a terrible disappointing experience.
Ursula Blyth
I’m leaving this review because of Ernesto. I have stopped leaving reviews for fast chain restaurants because the expectation over the last few years has gone way down. I will however shout out Ernesto. He really puts thought and care into building sandwiches. They are delicious when he makes them and he layers to perfection. When he’s not there I can’t order because it’s a disaster. Sandwiches made wrong, super attitude from the staff, no washing hands or changing gloves for veggie sandwiches. Ernesto is always friendly and efficient even when busy. So thank you Ernesto. Reminds me of Subway when I was a teenager in the 90’s!!
Unable to get my online order that was placed on a Monday during lunch (12:41pm) with a pick up at 1:00. This location was overwhelmed with the nearby high school orders and since I was on limited time, I asked to cancel my order on site but was told they could not do that and to call the number given. (800) 888-4848. Upon calling 5 times only to be hung up on, I realize that I will never be refunded my $23.66 that I paid for my lunch. Not Cool! Order #: F75888DA-A9 3/3/25 Host Oder ID VWCNLDLFWTRB3P25
J
Paid extra for bacon and got none, for got the pickles too. I've called 3x in a row and they keep hanging up on me. No one will answer the phone. Antaria is rude and has poor customer service.
Adam Larson
One person working during lunch hour. By trying to save on labor costs you're losing business. I'm not going to wait a half hour for a sandwich. I'm just going to go somewhere else, which I did.
Atmosphere: 2
Food: 1
Service: 1
Ultra Vulpix
This place is always understaffed. The employees do their best everytime, but the really just need to schedual more than just one person! Do better management.
Atmosphere: 5
Food: 5
Service: 3
Liz Lowham
Had a great experience at this location! The employees were friendly and attentive, the store was clean, and the food was delicious.
They don’t wash their hands before they put on new gloves. Clean the food deck with their hands and then d your sandwich. They make a sandwich then grab the toaster oven handle that looks as if it never been washed.i used to work for the health dept. this is so wrong.
Skimpy with ingredients. Running out of ingredients!
Some just seem like they don’t care if they have a job.
Atmosphere: 2
Food: 2
Service: 3
This was a updated restaurant. Very nice place. Service was excellent. Food was outstanding.
Atmosphere: 5
Food: 5
Service: 5
My son and I went into get sandwiches. My son is 4 and brought in some old ear buds he was playing with, he accidentally left them by the fountain machine. A nice lady brought them to the counter. Which I instantly new they where my son's. The boy behind the counter started to argue with me about me trying to take them from someone else, and I needed to prove they are mine. If you have cameras at that store I would love to see my son holding them when we walked in. Then I called a short time later to speak to his manager and guess who answered!! Then he proceeded to ask me why I needed the manager and why it was such a big deal! Well my son is 4 and his big brother gave him those and this boy at subway took them and didn't give them back. So thank you for taking that from my son. I will be calling back to talk to the manager I'm told his name is Chris. Heaven forbid you ever set something down somewhere
Just picked up an order from this subway, and the order was completely wrong, the bread on both sandwiches were messed, the wrong sandwich was toasted, topping that were supposed to be on one or the other was completely messed up, plus just missing ingredients. Just crazy to me that men in their 40s couldn’t make a simple sandwich nor contact the number provided on the order to say they were out of something if that was the case. Definitely will not be coming back.
Atmosphere: 1
Food: 1
Service: 1
My sandwich was undercooked, didn’t have enough mayonnaise and half of it fell straight out of the wrapping.
Atmosphere: 3
Food: 2
Service: 1
Older lady that works at this location might need to call 988, because she obviously dislikes her life working cash register at a subway. I mean I'll look the other way and whatever happens, happens. But I'd fire her, before she no calls no shows because she didn't use the hotline.
THIEVES!!!
MY STEPFATHER GAVE THE CASHIER A $20 AND THEY CLAIM HE GAVE THEM A $5 AND SO THEY SHORTED HIM $15. HE ASKED THEM TO LOOK AT THE CAMERAS AND IT WAS INCONCLUSIVE AND HAVE REFUSED TO REPAY HIM THE $15. SERIOUSLY? NEXT WEEK WE ARE CONTACTING CORPORATE IF THEY DO NOT RESOLVE THIS.
And this is not about the money - this is about trust and doing the right thing. My stepfather is a conscientious man on a fixed income and a regular customer.
I ordered through the app and my sandwiches were wrapped and waiting for me… so convenient, except they were completely different from what I ordered. Maybe when they make a sandwich wrong, they put it in the next online order? … The one I ate was fresh and tasty. Just different meat, bread, and toppings from what I ordered.
I used to love going to this location but tonight was an awful experience. We showed up around 7:30 they were out of 3 different breads and a couple meats, the veggy options were FROZEN green peppers, onions, pickles, cucumbers and spinach. I ordered the flat bread because my usual option was gone. They must have changed their bread because it was as thin as or tortilla and for some reason they either decided to roll my Sandwich as a wrap instead of folding it in half. Then they were out of bags for the cookie so wrapped it in a sandwich wrapper which caused it to break in two different areas. Just overall a terrible disappointing experience.
I’m leaving this review because of Ernesto. I have stopped leaving reviews for fast chain restaurants because the expectation over the last few years has gone way down. I will however shout out Ernesto. He really puts thought and care into building sandwiches. They are delicious when he makes them and he layers to perfection. When he’s not there I can’t order because it’s a disaster. Sandwiches made wrong, super attitude from the staff, no washing hands or changing gloves for veggie sandwiches. Ernesto is always friendly and efficient even when busy. So thank you Ernesto. Reminds me of Subway when I was a teenager in the 90’s!!
Restaurantji Recommends
Unable to get my online order that was placed on a Monday during lunch (12:41pm) with a pick up at 1:00. This location was overwhelmed with the nearby high school orders and since I was on limited time, I asked to cancel my order on site but was told they could not do that and to call the number given. (800) 888-4848. Upon calling 5 times only to be hung up on, I realize that I will never be refunded my $23.66 that I paid for my lunch. Not Cool!
Order #: F75888DA-A9 3/3/25
Host Oder ID VWCNLDLFWTRB3P25
Paid extra for bacon and got none, for got the pickles too. I've called 3x in a row and they keep hanging up on me. No one will answer the phone. Antaria is rude and has poor customer service.
One person working during lunch hour. By trying to save on labor costs you're losing business. I'm not going to wait a half hour for a sandwich. I'm just going to go somewhere else, which I did.
Atmosphere: 2
Food: 1
Service: 1
This place is always understaffed. The employees do their best everytime, but the really just need to schedual more than just one person! Do better management.
Atmosphere: 5
Food: 5
Service: 3
Had a great experience at this location! The employees were friendly and attentive, the store was clean, and the food was delicious.
Atmosphere: 5
Food: 5
Service: 5
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