Pink pig tail girl served me a smashed up sandwich then gave me attitude for not noticing it at the pick up stand.
Atmosphere: 1
Food: 1
Service: 1
Joseph Overstreet
Ordered 2 footlongs for pick up, asked for them both to be cut in 3rds to share with family (did not happen). Toppings were mixed up which caused a problem because the two girls in the family are crazy hateful about spicy things. Bread was good, ingredients were fresh, order was as wrong as it could have been.
Atmosphere: 4
Food: 3
Service: 1
Javier Mancha
Asked for ghost pepper bread, got jalapeno chedder
Atmosphere: 5
Food: 3
Service: 3
Hillary
Asked why I was up charged simply to change ham to turkey, employee hung up on me. Never had that happened at any other location either customer service wise or ingredient changing wise.
Atmosphere: 1
Food: 2
Service: 1
Morgan Reed
My family went here to eat tonight (07/28/24) and there was only one worker there named Scott. He was kind, professional, and patient with all the customers who were waiting. He deserves praise (and a raise!) for holding down the fort alone and being awesome while doing it! Thank you for giving me a little more faith in the human race, Scott!
Evonne Salgado
This is not a review for this location or all of the staff it is specifically for an employee named Scott he was super rude and very unaccommodating speaking to customers and the other employee very disrespectfully other than his lack of communication skills this location is usually awesome Scott you are horrible
Erin Creasman
A lot of Subways slap together a sandwich when you pre-order and never seem to make it right, but this store goes above and beyond to make sure everything is perfect! Even things you don't think of. The service is super friendly, and the wait time is almost non-existent! I drive 10 minutes further than my closest subway to hit this one, and it's definitely worth it!
Vegetarian options: Have all veggie subs and veggie patty subs, which are surprisingly good, and I'm not even a vegetarian!
Dietary restrictions: Easily separate mayo from my sons sandwich(he's allergic to eggs) and have NEVER made a mistake, which is so reassuring.
Parking: Several parking spaces all around the restaurant and close to it next to other stores in the mini strip
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Footlong Cookie, The Boss, Oven Roasted Turkey
W Merryman
I don't know her name, I do know she is not the manager, but could be. I go here weekly as I am in the area. She is typically by herself. Yet, she is always upbeat, has everything ready and fresh. She even knows my regular order. While she is toasting my sandwich, she will ask me what I will want on it after toasting. I tell her 4 or 5 specifics, e.g., lettuce, tomatoes, banana peppers, etc. Without hesitation, she removes the toasted bun and then applies what I requested. She could easily be a waiter at Bone Fish.
Atmosphere: 5
Food: 5
Service: 5
Amber Lane
Although the sandwich was fine, I'm just not comfortable going in there any more. The girls working are very very young and I really don't feel like their training is very good. These employees that I have dealt with the past 4 times I've gone in are just not friendly. There is always only one employee whenever I go and they have never said " Hello, welcome" nothing . I always have to say hi first and then they just stare at me waiting for my order I guess. The lettuce was brown and gross. I also wanted a cookie but was told they just came out of the oven and had to sit. So I guess they don't sell warm cookies? It's just awkward and I'll be going to the store by my house from now on when coming to work.
Jason Stanley
Idk why minimum wage workers take their job so seriously when the corporation couldnt care less about you. Wouldnt let me use the footlong bogo offer in person they made me order online just absolutely unnecessary.
Ordered ahead at 8 was told it would be ready at 8:10 showed up at 8:15 and they had just started it even though on the app it said it was ready. Then the employees ignored me until they were done not even saying welcome in. ( it was completely dead there was no reason for the order to not be done) i didnt get my food for another 10 minutes!!!
Atmosphere: 1
Food: 3
Service: 1
Amanda Meyer
Christine made our sandwiches like a true artist. She was positive and made it a pleasant visit. Christine was absolutely slammed with online orders when we walked in but her great attitude made it no problem at all to want to wait. She deserves a raise and another hand to help her out. Thank you Christine! We see your hard work and we appreciate you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Creamy Sriracha
Kay Lee
RUDE staff. I wasnt going to leave a review until they yelled at my poor dasher who tried picking up my order well before closing tonight (about an hour till) and when i called to resolve they wouldnt pick up the phone. Change the hours if it's so inconvenient!
Service: 1
Amber Samora
Had to wait ten minutes for the lady to finish restocking before she took are order. When she did take are order she got cranky and seemed inconvenienced. If it wasn’t for having hungry kids, we would have left.
Atmosphere: 1
Food: 1
Service: 1
Becky Wolery
Went in tonight and this poor girl was working all by herself. Huge line and she looked so overwhelmed. And you could tell she is a minor. This management team that allows her to work all alone is disgusting. The owner should step up and do better. Not just for helping her make sandwiches but this is not safe for any minor!!!! I left and will not be supporting a business like this and that allows this.
Pink pig tail girl served me a smashed up sandwich then gave me attitude for not noticing it at the pick up stand.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 footlongs for pick up, asked for them both to be cut in 3rds to share with family (did not happen). Toppings were mixed up which caused a problem because the two girls in the family are crazy hateful about spicy things. Bread was good, ingredients were fresh, order was as wrong as it could have been.
Atmosphere: 4
Food: 3
Service: 1
Asked for ghost pepper bread, got jalapeno chedder
Atmosphere: 5
Food: 3
Service: 3
Asked why I was up charged simply to change ham to turkey, employee hung up on me. Never had that happened at any other location either customer service wise or ingredient changing wise.
Atmosphere: 1
Food: 2
Service: 1
My family went here to eat tonight (07/28/24) and there was only one worker there named Scott.
He was kind, professional, and patient with all the customers who were waiting.
He deserves praise (and a raise!) for holding down the fort alone and being awesome while doing it!
Thank you for giving me a little more faith in the human race, Scott!
This is not a review for this location or all of the staff it is specifically for an employee named Scott he was super rude and very unaccommodating speaking to customers and the other employee very disrespectfully other than his lack of communication skills this location is usually awesome Scott you are horrible
A lot of Subways slap together a sandwich when you pre-order and never seem to make it right, but this store goes above and beyond to make sure everything is perfect! Even things you don't think of. The service is super friendly, and the wait time is almost non-existent! I drive 10 minutes further than my closest subway to hit this one, and it's definitely worth it!
Vegetarian options: Have all veggie subs and veggie patty subs, which are surprisingly good, and I'm not even a vegetarian!
Dietary restrictions: Easily separate mayo from my sons sandwich(he's allergic to eggs) and have NEVER made a mistake, which is so reassuring.
Parking: Several parking spaces all around the restaurant and close to it next to other stores in the mini strip
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Footlong Cookie, The Boss, Oven Roasted Turkey
I don't know her name, I do know she is not the manager, but could be. I go here weekly as I am in the area. She is typically by herself. Yet, she is always upbeat, has everything ready and fresh. She even knows my regular order. While she is toasting my sandwich, she will ask me what I will want on it after toasting. I tell her 4 or 5 specifics, e.g., lettuce, tomatoes, banana peppers, etc. Without hesitation, she removes the toasted bun and then applies what I requested. She could easily be a waiter at Bone Fish.
Atmosphere: 5
Food: 5
Service: 5
Although the sandwich was fine, I'm just not comfortable going in there any more. The girls working are very very young and I really don't feel like their training is very good. These employees that I have dealt with the past 4 times I've gone in are just not friendly. There is always only one employee whenever I go and they have never said " Hello, welcome" nothing . I always have to say hi first and then they just stare at me waiting for my order I guess. The lettuce was brown and gross. I also wanted a cookie but was told they just came out of the oven and had to sit. So I guess they don't sell warm cookies? It's just awkward and I'll be going to the store by my house from now on when coming to work.
Idk why minimum wage workers take their job so seriously when the corporation couldnt care less about you. Wouldnt let me use the footlong bogo offer in person they made me order online just absolutely unnecessary.
Restaurantji Recommends
Ordered ahead at 8 was told it would be ready at 8:10 showed up at 8:15 and they had just started it even though on the app it said it was ready. Then the employees ignored me until they were done not even saying welcome in. ( it was completely dead there was no reason for the order to not be done) i didnt get my food for another 10 minutes!!!
Atmosphere: 1
Food: 3
Service: 1
Christine made our sandwiches like a true artist. She was positive and made it a pleasant visit. Christine was absolutely slammed with online orders when we walked in but her great attitude made it no problem at all to want to wait. She deserves a raise and another hand to help her out. Thank you Christine! We see your hard work and we appreciate you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna, Creamy Sriracha
RUDE staff. I wasnt going to leave a review until they yelled at my poor dasher who tried picking up my order well before closing tonight (about an hour till) and when i called to resolve they wouldnt pick up the phone. Change the hours if it's so inconvenient!
Service: 1
Had to wait ten minutes for the lady to finish restocking before she took are order. When she did take are order she got cranky and seemed inconvenienced. If it wasn’t for having hungry kids, we would have left.
Atmosphere: 1
Food: 1
Service: 1
Went in tonight and this poor girl was working all by herself. Huge line and she looked so overwhelmed. And you could tell she is a minor. This management team that allows her to work all alone is disgusting. The owner should step up and do better. Not just for helping her make sandwiches but this is not safe for any minor!!!! I left and will not be supporting a business like this and that allows this.
Atmosphere: 1
Food: 1
Service: 1
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