This was the only unpleasant experience I've ever had at tacobell. I ordered 3 cheesy bean and rice burritos with no cheese and two potato tacos with no cheese or Chipotle sauce. When the order came out I looked through it and the burritos had a sauce on it I was unaware of. It was a creamy jalapeño sauce. I'm a vegan and don't eat that sauce. I was very apologetic and asked the manager Liz if they could make them without the sauce. She pretty much insisted i take the burritos anyway. About 20 minutes went by and the cashier finally called me up and said my total was 4 something. I said I've never had to repay at any other taco bell. I was eating on a tight budget and couldn't pay. The gentlemen working the cash register was very polite and paid for it. Liz was a very unprofessional leader and had attitude with me. She made it seem like I was trying to get free food even after I told her I didn't want the burritos with the sauce. All in all it took about 30 minutes to get my order on a 30 minute lunch break. The cashier was very professional and handled the situation with his own money .Anytime this has ever happened at any other location my items were always remade within a few minutes, no problem.
Kevin Hayes
Food was just fine, expedience was fine, but I got 3 plain tacos with 3 plain chicken strips and a drink for 20$. I find the cost egregious compared to other “fast foods”
Jillian Owens
Terrible quality. Cantina chicken was day old at best and burnt, the portions were extremely thin. The crunch wrap was stale and more tortilla than filling. I’d rather drive across town next time 👎
Dania Ramos
Long day after tournament weekend we decided to stop get some lunch and eat inside this location . We got off went inside and proceeded to the order taker . No smile no greeting. Shift lead Angela was very rude as we asked any question . She didn’t know what came in the food we asked and when i asked for my meal to be a medium with the number 7 chicken quesadilla she said our tacos don't have a size … obviously it was about the drink and she said it automatically comes with large. Words cant explain what she made us feel. Literally felt our presence was a bother to her .
brian vigil
If you don’t want to work at 11pm just close , don’t say you’re out of beef chicken and beans ! What’s the point of being open . I feel sorry for the owner if he has these type of employees costing them money
Jana
So many bad reviews, food is always messed up, I’m sure the tea machine doesn’t get cleaned the flavor tastes gross, I don’t get how they are allowing this. Management is bad
Kacey Slavik
Went thru the drive thru today, they werent friendly and I orderd 8 piece nugget meal and they actually gave me 8 piece orginal chicken eith 2 sides and charged me 34 dollars.
Shane Cole
I hate coming here and only do it because my kids ask me too. The place is immaculate and empty, the servers are friendly. It's just so slow. Items are frequently forgotten. If you have any special requests, do not leave or move away from the window until you check it for yourself.
This place is only able to survive because there are limited options in the area.
Jack McKie
Toothless lady up front messed up 2/3 of the items on our order. Then yelled at us from across the restaurant after we complained. Low quality chicken even trashier customer service.
Atmosphere: 1
Food: 1
Service: 1
Jeff Schumacher
Thanks Rico for your great customer service. Brought a smile to my face and food in my stomach. I couldn’t be happier.
Always so delicious at this location! No complaints :)
Atmosphere: 4
Food: 5
Service: 4
Clayton Baker
This will be my last visit to this location. Every time I've ordered here the order is not correct or items are just completely missing. Tonight the fries were at least half a day old and some items from my order were missing yet again. Do not waste your time or money here. Take the extra few minutes and go to a different location!
Atmosphere: 1
Food: 1
Service: 1
Mark Pabst
This is also a KFC.
Atmosphere: 3
Food: 3
Service: 3
Jessica Kelly
Went through at 6pm to try and order some nachos and a cravings box. Got to the window and held up a change roll to explain I needed to use some quarters (I also work food service but got my tips this week in change - same rolls every business orders for their registers ) and the girl told me she couldn't accept rolls of change. Where it would have been nice to relieve myself of the entire roll, I had some cash on me but explained I'd just need to count out a few dollars from the roll. The gal told me she did not have time for that. There was one person behind us at the time and it be 4$ of quarters. I just left. At most, the gal didn't want to count to 40, then couldn't be bothered to let me count to 16. I don't always pay in change, but it's all I had on me at the time and I was just trying to spend my "fun bucks" on food. Not at this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nachos
Cerriece
Sean and all his crew were accurate , quick, and so professional.!!! I'd recommend this taco bell to be the best of all of Northern Colorado... they are simply amazing.!!! Way to go Sean.! I love you
This was the only unpleasant experience I've ever had at tacobell. I ordered 3 cheesy bean and rice burritos with no cheese and two potato tacos with no cheese or Chipotle sauce. When the order came out I looked through it and the burritos had a sauce on it I was unaware of. It was a creamy jalapeño sauce. I'm a vegan and don't eat that sauce. I was very apologetic and asked the manager Liz if they could make them without the sauce. She pretty much insisted i take the burritos anyway. About 20 minutes went by and the cashier finally called me up and said my total was 4 something. I said I've never had to repay at any other taco bell. I was eating on a tight budget and couldn't pay. The gentlemen working the cash register was very polite and paid for it. Liz was a very unprofessional leader and had attitude with me. She made it seem like I was trying to get free food even after I told her I didn't want the burritos with the sauce. All in all it took about 30 minutes to get my order on a 30 minute lunch break. The cashier was very professional and handled the situation with his own money .Anytime this has ever happened at any other location my items were always remade within a few minutes, no problem.
Food was just fine, expedience was fine, but I got 3 plain tacos with 3 plain chicken strips and a drink for 20$. I find the cost egregious compared to other “fast foods”
Terrible quality. Cantina chicken was day old at best and burnt, the portions were extremely thin. The crunch wrap was stale and more tortilla than filling. I’d rather drive across town next time 👎
Long day after tournament weekend we decided to stop get some lunch and eat inside this location . We got off went inside and proceeded to the order taker . No smile no greeting. Shift lead Angela was very rude as we asked any question . She didn’t know what came in the food we asked and when i asked for my meal to be a medium with the number 7 chicken quesadilla she said our tacos don't have a size … obviously it was about the drink and she said it automatically comes with large. Words cant explain what she made us feel. Literally felt our presence was a bother to her .
If you don’t want to work at 11pm just close , don’t say you’re out of beef chicken and beans ! What’s the point of being open . I feel sorry for the owner if he has these type of employees costing them money
So many bad reviews, food is always messed up, I’m sure the tea machine doesn’t get cleaned the flavor tastes gross, I don’t get how they are allowing this. Management is bad
Went thru the drive thru today, they werent friendly and I orderd 8 piece nugget meal and they actually gave me 8 piece orginal chicken eith 2 sides and charged me 34 dollars.
I hate coming here and only do it because my kids ask me too. The place is immaculate and empty, the servers are friendly. It's just so slow. Items are frequently forgotten. If you have any special requests, do not leave or move away from the window until you check it for yourself.
This place is only able to survive because there are limited options in the area.
Toothless lady up front messed up 2/3 of the items on our order. Then yelled at us from across the restaurant after we complained. Low quality chicken even trashier customer service.
Atmosphere: 1
Food: 1
Service: 1
Thanks Rico for your great customer service. Brought a smile to my face and food in my stomach. I couldn’t be happier.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla
Restaurantji Recommends
Always so delicious at this location! No complaints :)
Atmosphere: 4
Food: 5
Service: 4
This will be my last visit to this location. Every time I've ordered here the order is not correct or items are just completely missing. Tonight the fries were at least half a day old and some items from my order were missing yet again. Do not waste your time or money here. Take the extra few minutes and go to a different location!
Atmosphere: 1
Food: 1
Service: 1
This is also a KFC.
Atmosphere: 3
Food: 3
Service: 3
Went through at 6pm to try and order some nachos and a cravings box. Got to the window and held up a change roll to explain I needed to use some quarters (I also work food service but got my tips this week in change - same rolls every business orders for their registers ) and the girl told me she couldn't accept rolls of change. Where it would have been nice to relieve myself of the entire roll, I had some cash on me but explained I'd just need to count out a few dollars from the roll. The gal told me she did not have time for that. There was one person behind us at the time and it be 4$ of quarters. I just left. At most, the gal didn't want to count to 40, then couldn't be bothered to let me count to 16. I don't always pay in change, but it's all I had on me at the time and I was just trying to spend my "fun bucks" on food. Not at this location.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Nachos
Sean and all his crew were accurate , quick, and so professional.!!! I'd recommend this taco bell to be the best of all of Northern Colorado... they are simply amazing.!!! Way to go Sean.! I love you
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