KFC
2175 S Townsend Ave, Montrose
(970) 249-6061
Recent Reviews
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Terrible service.waited over 30 min finally got a refund
Service: 1
Jose the manager is amazing!!!!
The manager Jose is dedicated and a hard worker. He wants the best for his employees and the customers. The food was good
Took over an hour to get my order of 2 pieces of chicken ordered in advance online. Then, order was wrong. Unbelievable.
Atmosphere: 1
Service: 1
I was not a fan of them giving my order
Atmosphere: 1
Food: 1
Service: 1
Slow service rude employees
Atmosphere: 2
Food: 1
Service: 1
I ordered two chicken sandwiches and 1 came in good the other one had two chicken strips. Im guessing they ran out of the big chicken... that's not how it works though. The flavor is all off its pretty gross. The Tenders have more spices on them and so it just taste awful. This isn't the first time I've had issues neither. They constantly forget things in the bag. Forget Biscuits and Forget Sides. By the time I notice its already to late. If your hungry dont go hear. Go to McDonalds or Sonic they atleast get your order right and will make it right everytime.
The customer service is disappointing, the food has gone down hill. Not happy will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Biscuits are not anymore. They turn to crumbs. Chicken is not as good as it used to be. Pretty lame.
Atmosphere: 2
Food: 2
Service: 4
Went through drive through. 2 to 3 different workers took my order. When I got the window, 2 were laughing, making me uncomfortable. They gave me so little ice in my drink. Strongly urge people to not go there. The quality has went down
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Luis Alonso was very friendly in service I give it 5 stars!
Atmosphere: 5
Food: 5
Service: 5
the middle aged blonde white lady was rude honestly the food was colder then the atlantic and not a welcoming team i don’t recommend
Atmosphere: 1
Food: 1
Service: 1
Staff is unfriendly, don't take accountability. Rude customer service. I ordered a root beer and I got a pepsi, normally fine no big deal but when I came back to get it corrected the lady instead of apologizing for the mistake she wanted to argue cuz the screen said Pepsi I told I wanted a root beer she said but the screen said Pepsi and stood there like what you want me to do about it. I asked her if I can have the root beer I ordered, she rolled her eyes and said yeah and gave me the drink and closed the window. Very unprofessional and they take forever to get your food. I waited the time before this 45 mins ( drive through was told to park) for 6 chicken littles.. nothing else..
Atmosphere: 1
Food: 2
Service: 1
Tried to order off the new menu literally the first in the door as they open at 10:30 and they where out of the sauce but still had the new menu up how did they sell out if they weren't even open yet super weird to me and the dude at the register did nothing to try and smooth things over literally walked out didn't even eat there went to Freddy's instead and that place is where it's at
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