Subway

401 S Townsend Ave, Montrose
(970) 249-1715

Recent Reviews

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Casey Ash

Food was fine, but I just had to stand there and wait 10 minutes while they prioritized online orders before an in-person customer. That’s insanity. And she had zero urgency whatsoever.

Atmosphere: 3

Food: 4

Service: 2

Makenzie Davis

Went on vacation and while on vacation we were looking at the menu and didn’t order anything. We got back home and ordered food and sent it to the wrong location (to this location). They didn’t answer their phone! We called 10x. The app will not let you cancel your order! Spend $21 I will not get back unless my bank disputes it.
Yes sending it to the wrong location was my fault but they should be picking up the phone. We have 4 subways in my small town and they don’t have this issue at all.

Atmosphere: 1

Service: 1

Sendi Balboa

They stole from me and won’t even answer the phone to refund me. Answer your phone and give my money back before I get the authorities involved. Disgusting and disappointed I thought this subway could provide something as simple as a sandwich, their main item. You will never get what you order if you come here, the employees will verbally assault you, and they will steal your money.

Atmosphere: 1

Food: 1

Service: 1

Ryan Whittamore

Horrible experience was in line took forever and we get in the middle of the order and the line just jumps 2 people ahead of us and they don’t even check our stuff out rite. charged for a sandwich I didn’t even order and couldn’t make the two sandwiches correct now I know why I go to Jimmy John’s.

Atmosphere: 1

Food: 5

Service: 1

William Romero Jr

Good sandwiches a break from the mundane hamburgers

Atmosphere: 3

Food: 4

Service: 4

Jp Pac

I don’t understand how they stay open! They don’t answer the phone, never get an online order correct and the app says they’re out of everything!! No wonder all the other sandwich shops do so much better!!

Atmosphere: 1

Service: 1

Jessica Kipp

This place is in shambles, the past 2 times I have been here its been a cluster. The wait is ridiculous. The so called manager (a woman from Kansas) was talking over customers, not listening, just doing whatever she wants. Not a good experience at all, very disappointed

Atmosphere: 1

Food: 1

Service: 1

Logan Gardner

It is clean and the gentleman that made our sandwiches did a great job and was generous. Thank you for making our night better

Atmosphere: 5

Food: 5

Service: 5

Jacoby Hyer

Soooo good

Atmosphere: 5

Food: 5

Service: 5

jessica Houser

Aiden and Vlad are the best_ they made the sandwich taste like when I was younger (when it was better) so thank you boys for making such great sandwich's for my family and I ! You guys are the best!!!

Atmosphere: 5

Food: 5

Service: 5

Liz Vargas

Placed an order online and still got it wrong. Went in to get it fixed and they still got it wrong. If things are written down on a ticket how can you get an order wrong? Especially for items you pay extra for they should be very cautions about that and refund people if they don’t have items instead of adding something else. Food isn’t cheap.

Food: 1

Service: 1

Caroline Watchman

Waited 50 minutes for two sandwiches when I ordered online. They waited on all 7 customers while I just sat there. What a joke. Guy with dark hair and mustache didn’t even offer cookie or cup to make it up. Lady gave us two cookies after telling her we waited 50 minutes right after he said no.

Atmosphere: 1

Service: 1

ciara leon

This place is awful at answering the phone. I have been calling for the past 2 hours and no one is answering the phone. It’s ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Cassie Bertorello

You ask for more on a sandwich and littery get 2 pickles on the sandwich when people ask and pay to get more they should get what they pay for. If subway is so low on topping maybe don't offer that on the app. This happens every single time I order food. And it's only worse.

Alize Ruybal

HUGE shout out for the subway staff working tonight they were getting slammed with online orders and they still gave me perfect service! They were kind and inviting even though they were so busy! Service with a smile as it were! Thank you!

Atmosphere: 5

Food: 5

Service: 5

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