Subway
401 S Townsend Ave, Montrose
(970) 249-1715
Recent Reviews
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None of the people working there actually read online orders, they just throw stuff together. How do you get a sandwich wrong? Just read the receipt!
this Subway is average with all other subways in the area. The staff is pretty attentive
Atmosphere: 4
Food: 4
Service: 4
The manger here (M-20/30) is very rude, inappropriate, unprofessional and was yelling. We spent $62 here for lunch, two meals, paid and ate our sandwiches. With our unopened bags of chips on the table, the manger came up to us and starting accusing us of stealing the chips. After giving back the up-opened chips he started yelling and continuously accusing us when we haven’t even left the store. We got up and started walking to the door as he follows us. After the glass door closed behind us, I could still hear him from outside. We left without what we paid for. He is very rude and inconsiderate for not only us as customers who WERE NOT in the wrong but for the elders and children around us as well. By the end of our interaction with the manger, I was in tears. As long as he is employed there we will not go back.
Atmosphere: 1
Food: 1
Service: 1
Was great ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: B L T, Tuna
I'm wondering when they got new management. The last few times I've been in, the Service was Awesome. Even when I made a mistake on the POS for a tip. I accidentally tipped more than the meals. When I went back, they refunded my card within 3 days after I was told that it would be longer. Y'all are doing great ?. I will recommend y'all to everyone.
Atmosphere: 5
Food: 5
Service: 5
I wouldn't eat here unless you have an hour to waste standing in line. and once you finally get to the counter they will tell you it's gonna be a minute cause they have a bunch of doordash orders. I will never go back I left without even getting any food I couldn't wait any longer.
Atmosphere: 1
Food: 1
Service: 1
I ordered delivery through the subway app. They put banana peppers on my sandwich. This wouldn’t be an issue if I wasn’t allergic. I tried calling the store 3 times to get a refund with no answer. Thanks for making me waste my money guys.
Atmosphere: 1
Food: 1
Service: 1
I'm a delivery person who was recently harassed at subway due to mistaken identity. The general manager was verbally abusive to me as I attempted to pick up. I have no contract violations. This means every order I've picked up has been delivered. I'm a platinum level delivery person. Unacceptable behavior
Service: 1
Ordered 2 sandwiches online. They were not made properly. Several toppings.
Atmosphere: 3
Food: 2
Service: 2
The service here has repeatedly gone downhill. The food is great, they just need good help. The ladies that work there are great.
Atmosphere: 2
Food: 5
Service: 2
Restaurantji Recommends
The staff here is very friendly and they made our sandwiches the way we asked.
Food: 5
Service: 5
This location was clean! The staff was patient, friendly, and attentive to detail. We arrived an hour before closing with a group of six people. The sandwiches were deviously prepared with the freshest ingredients. ?? #CleanLocation #FriendlyStaff #
Atmosphere: 5
Food: 5
Service: 5
The Montrose team that works the weekday lunch shift is THE BEST!!! Glad to see good customer service still exist.
Atmosphere: 4
Food: 3
Service: 5
Has the standards changed? Differently not as good as it used to be.
Atmosphere: 2
Food: 3
Service: 2
They were busy and service was a bit slow, but turkey sandwich was good.
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