Jimmy John's

1773 Lake Woodmoor Dr, Monument
(719) 418-5085

Recent Reviews

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Cameron Schlesinger

Always have ordered pickup, food quality is top notch. If I could had rated food quality a 6 I would’ve. Friendly and Kind staff as well.

Food: 5

Service: 5

Justin Fournier

Nice fellas working

Food: 5

Service: 5

mad H

Ordered a delivery order today! it came pretty quick and my order was perfect! thanks

Atmosphere: 5

Food: 5

Service: 5

Taylor Marie

Placed an order for delivery at 12:05pm on a Monday (12:29). I never received my order, and when I called the store an hour later I was told they can “credit my Jimmy John’s account” but not refund my original form of payment?? This seems sketchy and I am not sure how this is even legal? How can you charge me and not refund me for something I never even received? Supposedly I will be receiving a call back once they “speak to IT and get it resolved”, but I do not think it should be my responsibility to have to jump through so many hoops to get money refunded when I NEVER RECEIVED THE FOOD.

Jazzmyne Albertsen

I do not go to Jimmy John’s often because I don’t like most of the food, but I can get down with a chicken bacon ranch any day. My boyfriend and I decided to meet up on his lunch break at this location. Go in everything is fine. There are two employees and one very power trippy manager. As we sit down to start eating Mr. I’m in charge started yelling at his employees that you could tell were doing their best with the delivery orders, drive through, and a FULL store of people. When I say yell I mean it was echoing throughout the whole building. I have video of it because it actually shocked me. At one point he aggressively said “I’m in charge” when responding to one of the two and it just made me wanna gag. I didn’t end up finishing my food. I wrapped it up, told the employees just how unprofessional, unacceptable, and disgusting behavior it was to do that in front of everyone sitting and eating. I really think this location needs to rethink their management or whatever this little man was because let me tell you, I’m sure those two needed that job, but they 10000% do not deserve to be spoken to like that.

Jazzie Zombie

I do not go to Jimmy John’s often because I don’t like most of the food, but I can get down with a chicken bacon ranch any day. My boyfriend and I decided to meet up on his lunch break at this location. Go in everything is fine. There are two employees and one very power trippy manager. As we sit down to start eating Mr. I’m in charge started yelling at his employees that you could tell were doing their best with the delivery orders, drive through, and a FULL store of people. When I say yell I mean it was echoing throughout the whole building. I have video of it because it actually shocked me. At one point he aggressively said “I’m in charge” when responding to one of the two and it just made me wanna gag. I didn’t end up finishing my food. I wrapped it up, told the employees just how unprofessional, unacceptable, and disgusting behavior it was to do that in front of everyone sitting and eating. I really think this location needs to rethink their management or whatever this little man was because let me tell you, I’m sure those two needed that job, but they 10000% do not deserve to be spoken to like that.

Atmosphere: 1

Food: 4

Service: 3

Jabrien421

(Edited) Previously had a negative experience, but the manager, Angie, more than made up for it. Thanks Angie!

Atmosphere: 4

Food: 4

Service: 5

Brett Bouwer

Terrible customer service! Took 30 minutes to prepare 2 sandwiches that were placed online! Forgot my sides that I paid for! Made me fill my own drinks! Filled walk in orders placed after my online order while I was waiting in the store ! This franchise owner does not care about your business I suggest going to any other place and stop giving them your business . Will complain to corporate about this location. Terrible service overall

Atmosphere: 1

Food: 1

Service: 1

Katherine Williams

Ordered an unwich and the lettuce they used was brown. Bread has also been stale several times from this location.

William Bodie Pettis

Stopped to pee, solid place

Atmosphere: 5

Food: 5

Service: 5

Jordan Cochran

The worst customer service experience I’ve ever had. Daunte took my order inside and couldn’t be bothered to get off his phone, had horrible attitude when I asked to add something to the sandwich. He then proceeded to make the sandwhich with one hand while he continued to be on his phone. Just wasted $15 on a sandwich I won’t eat.

Atmosphere: 1

Food: 1

Service: 1

Hope Platzbecker

We placed a catering order for a bridal party for lunch for the day of a wedding. The sandwiches were supposed to be delivered at 11:30 on a Friday. We went into the store and paid cash for the order on the Tuesday before. On Friday, the day of the wedding we got a confirmation that the order was out for delivery. After it didn’t show up for an hour we called to see what was going on. At first we were told that we called and cancelled the order. When we informed them that was not correct we were told that we left with the sandwiches on Tuesday. As we stood there to make sure they made the sandwiches and then take them back to the bridal party they refused to address the situation. The order ultimately was not correct. But we had about 30 people waiting on lunch for over 2 hours who needed to start taking pictures.

Atmosphere: 1

Food: 1

Service: 1

Remedy Bath

They serve old hard bread , couldn’t even finish my sandwich it was so nasty

Food: 1

Service: 5

A G

The lady running the drive through window was terrible. Extremely rude and acted like I was impeding on her day. They also ran out of roast beef and told us after we paid with no apology or resolution. I would avoid this location if possible. The owner here needs to get his employees some serious training on how to run a Jimmy John's.

Atmosphere: 1

Food: 3

Service: 1

Nate M

Idk what is going on in this place but they gave me the wrong order 3 times in the same visit and the only reason it probably wasn’t wrong the 4th time is because I just took the food and left.

Atmosphere: 1

Food: 4

Service: 1

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