Papa Johns Pizza

1781 Lake Woodmoor Dr, Monument
(719) 867-6282

Recent Reviews

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Gregory Fell

The staff was way behind on making orders. I waited for a 45 minute after I arrived, when the app had notified me that my pizza was ready 10 minutes before I arrived. The employees on the assembly line were yelling at one another, and berating one another.

Hunter Hudson

Really great place with nice people. I’ve never had an order messed up (though I have had one stolen by a DoorDash driver - not Papa John’s fault, obviously).

Joshua Vallana

Obviously, this place is poorly managed, but when you charge $30 for a pizza and there are so few toppings that some slices don't even have any...

Michael R

Always severely understaffed

Barbara Vance

They charged my card and never delivered. Horrible place to eat. Do not go here the place is nasty and dirty and the people are rude as hell.

Gabrielle Giovanni

This place makes the worst pizza I have ever had, and I’m old.

Jennifer Hickman

Ordered pizza and sides for dinner. It arrived cold and didn’t taste like I recall Papa Johns pizza tasting. The driver was rude as well. I get that delivering pizzas is not always fun, I did this exact job in college. But I don’t appreciate being treated that way. I will not be ordering from this location again. I wanted to leave a review for the driver separately, but I wasn’t given the option to review once my order was delivered.

Mike Mendes

Shaq, your pizza sucks! We have our "go to" local pizza place, but decided to try one of the OG's of the pizza delivery game. We were sorry we did. I will say that the ordering and delivery process was easy. The online app is good, and we got lots of updates during the delivery. Nice.

Everything was downhill from there. We bought a Works with the usual meats and veggies, with a promise of "spicy Italian sausage". Not sure where they get it from, but it was some of the most flavor free sausage we've ever eaten. And same with the rest of the toppings - bland, bland, bland. We expect fatty, rich, salty meats that need crisp, juicy flavorful veggies to counterbalance. None of that, for either the meats or the veggies. Every ingredient is completely lacking in flavor and texture. We also ordered extra cheese, and were disappointed there as well.

The flavor of the sauce and crust do come through. But not in a good way. The sauce tastes like cheap jar spagetti sauce, and the crust is sweet - not what we're looking for at all. Further, they cook it at too low a temperature and for too long, so the cheese is brown (when it shouldn't be) and the crust bottom is soft and white. (when IT shouldn't be) We want some crispiness to the bottom and edges of the crust with a nice chewiness in the middle.

The 2nd choice was the Tuscan 6 Cheese. We expected gooey cheesey goodness, and what we got again was - bland. Not enough cheese, and NOT fresh tasting. "Real cheese made from mozzarella" should be chewy and stringy - nope. They advertise they finish it with "classic Italian seasoning". If it was there it was hiding, and added nothing.

I realize that Papa John's is a huge operation, and the franchisee's have to follow the company recipe, ingredients list and cooking process. If that is indeed the case here, then it's shocking they ever sell more than one pizza per customer. This was truly the worst pizza we've had in many years, and we eat a LOT of pizza.

To add insult to injury, it was expensive! Over $60 for two large pizzas, including tax and delivery. Our (much better) local pizza place charges about the same for 5 star pizza. So a crappy product, that is far too expensive. We will never be back. Sorry Shaq, you should endorse better products.

Atmosphere: 1

Food: 1

Service: 4

Kalee Stallings

Took over 3 hours to get our food. I tried to call multiple times to cancel the order after 2 hours with no update; I even showed up at the store to try to cancel, and no one would come to the desk.

Atmosphere: 1

Food: 1

Service: 1

Patrice Brooks

Ehhhh it's Papa John's.

Atmosphere: 2

Food: 3

Service: 3

Greg Wolfe

Ordered stuffed crust works pizza. It tasted bland.

Atmosphere: 5

Food: 3

Service: 5

Kenny Jones

Haven't had Papa John's in a long while, forgot about the peppers and garlic butter....Tried the new Cheesy Burger pizza, others have a similar pizza but no pickle, they got pickle and it works.
At this store the guy that made my pizzas was so light handed with the meat it seemed non existent, especially the Cheesy Burger. Should of looked at my order before I left, but because everyone has "feelings" now, do you risk the spit on the new one??

Vegetarian options: Do you really get a pizza with no meat?

Dietary restrictions: Cheat day approved.

Parking: Store front parking.

Kid-friendliness: Kids will smash that straight to the face.

Wheelchair accessibility: You can roll right up.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Brownie, Cheesesticks, Papa's Wings, Chocolate Chip Cookie, Double Cheeseburger Large Original Crust Pizza, Papa's Chicken Poppers, BBQ Chicken and Bacon Pizza, Create Your Own Pizza, Cinnamon Pull Apart

Juan Montoya

Very bad service

Service: 1

Harlee Lanier

Food was delivered on time (through door dash), but the order was partially incorrect. The 2 items that were correct were burnt and hard. Tried to call the store to get a replacement or refund and was left in an endless loop of obnoxious recordings for almost an hour, after which the store closed with no one ever having answered the phone. I'm not going to use this location again. Very disappointed. If you are going to charge this much for fast food pizza, at least get the order correct.

Food: 1

Service: 1

Peter Zeidman

This is the worst ran pizza shop in the area. Gave them a few tries and every time it is terrible.

Atmosphere: 1

Food: 2

Service: 1

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