McDonald's
811 Castle Valley Blvd, New Castle
(970) 984-3332
Recent Reviews
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Great service! Great food! Went during a busy hour and it looked like they were short staff but the gal working was doing everything possible to get the food out as fast as possible and still managed to answer some questions I had! I believe her name was Stephanie if I recall right!! Food was hot and fresh! I’ve come during other busy hours and the other gals working don’t even take the time to give you some sauces or your cups! Will definitely be back when the other gal is in! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Chicken Sandwich, Big Mac
Ordered through the app. Food hot and made correctly, thank you.
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Big Mac
Ordered a chicken Big Mac and they didn’t put pickles . Which I didn’t request that they didn’t put any . I actually love pickles . I also ordered a 20 pc nugget and they didn’t put it in my bag . Guy didn’t seem like he knew what he was doing . He asked us what our order was at the window and we told him we had the 20 piece nugget and still managed to not put them in the bag
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Chicken Mcnuggets, Big Mac
We stopped to go to the bathroom. They were clean and well serviced. The place is nice and easy to get to from I25. Recommended.
Atmosphere: 3
Food: 3
Service: 4
Chicken nuggets and fries were stale.
Atmosphere: 4
Food: 1
Service: 4
Worst McDonald's experience I've had
Atmosphere: 1
Food: 1
Service: 1
Ok for a quick bite; but the kiosk left me very disappointed.
It been several times I’ve stopped in at this location for breakfast and the older gal that works the window in the early am is plain out rude first words out of her mouth over the intercom “what would you like” “okay, pull forward” then at the window she don’t say a word but pass your food to you! I guess if it wasn’t first thing in the morning it would be so annoying but maybe she should be in the back not dealing with customers since customer service is clearly out of her realm.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Sausage Mcmuffin
They’re decent, forget things here and there but the food is always good! Service is mid at best but the atmosphere and the place is nice to hangout!
Atmosphere: 5
Food: 4
Service: 2
Clean, friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My mom took me and my sisters to go get McDonald’s for lunch. My sister ordered a double cheeseburger with no sauce no onions and pickles we get home and realize that there is no bread on her sandwich and they put her meat and just cheese and pickles in a McNugget box. We have never seen people this lazy, my sister wanted a burger and got cold meat in a box.
Atmosphere: 1
Food: 1
Service: 1
They’re decent, forget things here and there but the food is always good! Service is mid at best but the atmosphere and the place is nice to hangout!
Atmosphere: 5
Food: 4
Service: 2
Self serve is available for placing orders. Orders are served fairly quickly. Manager is very nice, she made sure to thank us and wish us a good day. Very clean McDonald's. Women's bathroom has a baby changer in the handicapped stall.
Kid-friendliness: Happy meals are a good deal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Chicken Mcnuggets
Excellent for McDonald's
Atmosphere: 5
Food: 5
Service: 5
This is a good McDonald's! I've stopped there a couple of times when I've been driving through. The food was fresh and there was no line. Staff were friendly and fast.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger, World Famous Fries, Big Mac
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