Jesse provided the best customer service of any gas station I’ve ever been to, hands down. He was courteous, respectful, and provided excellent customer service far beyond what was needed. His attitude and professionalism is top notch.
Brad Henry
They have no business owning a franchise. Hopefully, corporate makes changes. The worst 7 eleven in history!!! Not smart enough to enter a date for cigarettes in the system. I'm 55...
Jasmine K
Pretty disgusting. Needs to be cleaned. I went in today trying to use to atm and I couldn’t even because the buttons all had residue on them. Waste of time.
Ryan
This location advertises a special any sized iced coffee for $1.29 when using the app yet every time I buy it, which is daily, I have to argue with the clerk that it’s $1.29 and not full price. Yesterday they tried to charge me $1.60 and say the additional $.31 was tax and I had to explain that there is no way Douglas County charges that much tax. I know it may sound petty but it’s these excuses go on and on and it’s a daily thing. Today I had to bring them the actual sign with the promotion on it to the register to show them. They did honor the deal but threw the sign away and said it would be a new price tomorrow.
Natasha Swierczek (Tash)
Wouldn't take debit or credit card. Nice. That's how you get or keep customers. That doesn't even make sense. Fix your broken machines?
Devin Denton
Carwash is a rip off. Spent more money and received the basic wash with no drying. Either out of soap or broken and dryers don't have any power. They shouldn't allow payment for premium wash options if basic is the only thing functioning. What a Gyp!
Chantel Palmer
**Check the expiration dates!!!** I stopped here to get snacks for myself and my kids before we drove home which was not close. When we got home we opened our snacks to realize that most of the things were expired and rock hard. The gas station is way too far for me to go back and even if I could I realized that I was never given a receipt or even offered one. I then tried to Google the store to get the phone number so I could call them but none of the phone numbers that are listed work. After reading the reviews it seems that it is common for this gas station to sell expired and spoiled things. I am disappointed and frustrated and so are my kids who didnt get snacks that night because we had to throw them all away.
Laura Sharp
Worst customer service with an unbelievably rude cashier. There are plenty of other 7-Elevens and convenience stores around to never give my business to this place again.
Sonja Franklin
I stopped here at 10pm on a Saturday night. I filled gas and bought product in the store. I asked to use the restroom but was told it was locked up until 6am the next day. If I'm a paying customer I should have access to the restroom. Cleaning the restroom is part of doing business.
Lynn
Currently @ the store. The woman working was on her personal phone while dealing with me. I needed to use my ebt card for part of the purchase and my other card for the rest. She said she wasn’t going to put a certain amount on my card, and looked at my wallet and said “Just use your cash”. Like girl obviously if I wanted to do that I would. I don’t normally leave bad reviews but she REALLY isn’t good at her job
I stopped here at 10pm on a Saturday night. I filled gas and bought product in the store. I asked to use the restroom but was told it was locked up until 6am the next day. If I'm a paying customer I should have access to the restroom. Cleaning the restroom is part of doing business.
hendrix reach
Here currently at the store, worker is horrible at job, cussing at his mistakes and customers, let a customer walk out without confirming payment. Doesn’t know when he’s doing. Someone can easily walk out with merchandise right now and would get away.
JIMMY JOHN
This place has zero customer service
Geoffrey N.
Workers are rude! Nothing else to say. The only reason I'm writing this last sentence is because I wouldn't be able to post this review.
Bonnie B
Every soda we’ve bought here has been flat. Check the expiration dates of their food.Also, make sure to have two payments available. Their cc machine frequently rejects cards for no reason. The screen will say “payment processed” but the cashier will tell you it didn’t go through.
Jesse provided the best customer service of any gas station I’ve ever been to, hands down. He was courteous, respectful, and provided excellent customer service far beyond what was needed. His attitude and professionalism is top notch.
They have no business owning a franchise. Hopefully, corporate makes changes. The worst 7 eleven in history!!! Not smart enough to enter a date for cigarettes in the system. I'm 55...
Pretty disgusting. Needs to be cleaned. I went in today trying to use to atm and I couldn’t even because the buttons all had residue on them. Waste of time.
This location advertises a special any sized iced coffee for $1.29 when using the app yet every time I buy it, which is daily, I have to argue with the clerk that it’s $1.29 and not full price. Yesterday they tried to charge me $1.60 and say the additional $.31 was tax and I had to explain that there is no way Douglas County charges that much tax. I know it may sound petty but it’s these excuses go on and on and it’s a daily thing. Today I had to bring them the actual sign with the promotion on it to the register to show them. They did honor the deal but threw the sign away and said it would be a new price tomorrow.
Wouldn't take debit or credit card. Nice. That's how you get or keep customers. That doesn't even make sense. Fix your broken machines?
Carwash is a rip off. Spent more money and received the basic wash with no drying. Either out of soap or broken and dryers don't have any power. They shouldn't allow payment for premium wash options if basic is the only thing functioning. What a Gyp!
**Check the expiration dates!!!** I stopped here to get snacks for myself and my kids before we drove home which was not close. When we got home we opened our snacks to realize that most of the things were expired and rock hard. The gas station is way too far for me to go back and even if I could I realized that I was never given a receipt or even offered one. I then tried to Google the store to get the phone number so I could call them but none of the phone numbers that are listed work. After reading the reviews it seems that it is common for this gas station to sell expired and spoiled things. I am disappointed and frustrated and so are my kids who didnt get snacks that night because we had to throw them all away.
Worst customer service with an unbelievably rude cashier. There are plenty of other 7-Elevens and convenience stores around to never give my business to this place again.
I stopped here at 10pm on a Saturday night. I filled gas and bought product in the store. I asked to use the restroom but was told it was locked up until 6am the next day. If I'm a paying customer I should have access to the restroom. Cleaning the restroom is part of doing business.
Currently @ the store. The woman working was on her personal phone while dealing with me. I needed to use my ebt card for part of the purchase and my other card for the rest. She said she wasn’t going to put a certain amount on my card, and looked at my wallet and said “Just use your cash”. Like girl obviously if I wanted to do that I would. I don’t normally leave bad reviews but she REALLY isn’t good at her job
Restaurantji Recommends
I stopped here at 10pm on a Saturday night. I filled gas and bought product in the store. I asked to use the restroom but was told it was locked up until 6am the next day. If I'm a paying customer I should have access to the restroom. Cleaning the restroom is part of doing business.
Here currently at the store, worker is horrible at job, cussing at his mistakes and customers, let a customer walk out without confirming payment. Doesn’t know when he’s doing. Someone can easily walk out with merchandise right now and would get away.
This place has zero customer service
Workers are rude! Nothing else to say. The only reason I'm writing this last sentence is because I wouldn't be able to post this review.
Every soda we’ve bought here has been flat. Check the expiration dates of their food.Also, make sure to have two payments available. Their cc machine frequently rejects cards for no reason. The screen will say “payment processed” but the cashier will tell you it didn’t go through.