Slow slow slow and inefficient. Was told 15 minute wait for my order at the counter and took 35 min to get my food. They’re making food for people who aren’t there, meanwhile they have a room full of people who are waiting for pickup.
Atmosphere: 4
Food: 4
Service: 1
Meaghan Leininger
Be prepared to wait an extra 50 minutes for your order. Ordered 2 things of 10 count wings. I have a 3 year old. Get there right when it said it would be ready and have to try to entertain a toddler for 50 minutes. I would’ve gone somewhere else if I knew I’d have to wait this long. They need to fix their time estimate. Oh and don’t expect anyone to be available to talk to ask. Then when you finally get your food it’ll be cold!
Atmosphere: 1
Food: 1
Service: 1
Kristi Phillips
Our order was ready an hour after it was said to be ready and it wasn’t even right. We paid for food we never got. Horrible horrible experience
Atmosphere: 1
Food: 4
Service: 1
Joe Thomas
Ordered online. Said it would be ready by a certain time. I get there and wait an additional 30 minutes all while watching the kids in the back devour tons of chicken like its a buffet. Finally get my food and its ALL cold. Total bullshit.
Atmosphere: 1
Food: 1
Service: 1
taya kevwitch
Ordered wings and fries, during the Broncos game! It was super fast. Completely accurate. Still hot. So happy. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
David Branch
Joe was super helpful and went above and beyond to take care of our family when we came in for a quick dinner.
Service: 5
Sanel Babic
Great food, just a pickup location for the most part... Not sure why, but wait times are pretty long.
Atmosphere: 3
Food: 5
Service: 4
charles russo
Wings are good.
Food: 5
Service: 5
Keerthi Kota
Wings are hard as rocks
Atmosphere: 1
Food: 1
Service: 1
Adam Hudek
Poor management, untrained employees. Advertise, one price and then charge you another.
We called in an order of 50 boneless wings to feed 6 adults on Father's Day. The call was made 2.5 hours prior - and we were asked to pickup at 5:30. I arrived right on time only to stand in line for an additional 50 minutes. If the food was good, I wouldn't share this experience. Unfortunately, however, the wings were awful. There was very small pieces of chicken, absolutely 'caked' in a ridiculous amount of breading. Our entire group was peeling off the layers of breading and complaining about how we were truly ripped-off. We also ordered celery & carrots. That order was skimpy as well as there were only enough for 2 people and one ranch serving was included. Since day 1 of Buffalo Wild Wings opening, we have been long-time, loyal customers. We'd always order for every holiday, get-togethers, birthdays, and weekends. It's always been a family & friends favorite. This past Father's Day was sadly a huge disappointment. We had no backup plans for dinner, and ended up ordering pizza for everyone. The pickup area was filled with other waiting customers. The staff was friendly, and the front counter girl apologized saying they were under-staffed. It would have been nice to have had known this at the time of ordering, I would have gladly chosen another restaurant.
Food: 1
Service: 1
EJ Thornton
Staff lies about wait times. Just a couple of minutes is a lie when you know the wait is 1/2 hour. It's okay if your short staffed, just don't waste people's time. They get angry!!!
Service: 1
Bill Idler
Order your food in advance and pick it up. Simple as that!
Atmosphere: 5
Food: 5
Service: 4
Jesse
Call at 11:35pm on a Saturday and they said that their kitchen was closed
Atmosphere: 1
Food: 1
Service: 1
Nancy
Had a horrible experience here. I placed an online order and the order I picked up was incorrect. I contacted the store and the general manager, who was completely rude, told me because I placed the order online, there’s nothing he could do about it. I offered to return the food as we had not touched it. He refused siting some bogus refund policy. The worst part about this was how rude he was. Will not return. There’s a CD’s Wings opening in the same plaza; look forward to using them and no longer visiting any Buffalo Wild Wings again.
Slow slow slow and inefficient. Was told 15 minute wait for my order at the counter and took 35 min to get my food. They’re making food for people who aren’t there, meanwhile they have a room full of people who are waiting for pickup.
Atmosphere: 4
Food: 4
Service: 1
Be prepared to wait an extra 50 minutes for your order. Ordered 2 things of 10 count wings. I have a 3 year old. Get there right when it said it would be ready and have to try to entertain a toddler for 50 minutes. I would’ve gone somewhere else if I knew I’d have to wait this long. They need to fix their time estimate. Oh and don’t expect anyone to be available to talk to ask. Then when you finally get your food it’ll be cold!
Atmosphere: 1
Food: 1
Service: 1
Our order was ready an hour after it was said to be ready and it wasn’t even right. We paid for food we never got. Horrible horrible experience
Atmosphere: 1
Food: 4
Service: 1
Ordered online. Said it would be ready by a certain time. I get there and wait an additional 30 minutes all while watching the kids in the back devour tons of chicken like its a buffet. Finally get my food and its ALL cold. Total bullshit.
Atmosphere: 1
Food: 1
Service: 1
Ordered wings and fries, during the Broncos game! It was super fast. Completely accurate. Still hot. So happy. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Joe was super helpful and went above and beyond to take care of our family when we came in for a quick dinner.
Service: 5
Great food, just a pickup location for the most part... Not sure why, but wait times are pretty long.
Atmosphere: 3
Food: 5
Service: 4
Wings are good.
Food: 5
Service: 5
Wings are hard as rocks
Atmosphere: 1
Food: 1
Service: 1
Poor management, untrained employees. Advertise, one price and then charge you another.
Atmosphere: 1
Service: 1
Restaurantji Recommends
We called in an order of 50 boneless wings to feed 6 adults on Father's Day. The call was made 2.5 hours prior - and we were asked to pickup at 5:30. I arrived right on time only to stand in line for an additional 50 minutes. If the food was good, I wouldn't share this experience. Unfortunately, however, the wings were awful. There was very small pieces of chicken, absolutely 'caked' in a ridiculous amount of breading. Our entire group was peeling off the layers of breading and complaining about how we were truly ripped-off. We also ordered celery & carrots. That order was skimpy as well as there were only enough for 2 people and one ranch serving was included. Since day 1 of Buffalo Wild Wings opening, we have been long-time, loyal customers. We'd always order for every holiday, get-togethers, birthdays, and weekends. It's always been a family & friends favorite. This past Father's Day was sadly a huge disappointment. We had no backup plans for dinner, and ended up ordering pizza for everyone. The pickup area was filled with other waiting customers. The staff was friendly, and the front counter girl apologized saying they were under-staffed. It would have been nice to have had known this at the time of ordering, I would have gladly chosen another restaurant.
Food: 1
Service: 1
Staff lies about wait times. Just a couple of minutes is a lie when you know the wait is 1/2 hour. It's okay if your short staffed, just don't waste people's time. They get angry!!!
Service: 1
Order your food in advance and pick it up. Simple as that!
Atmosphere: 5
Food: 5
Service: 4
Call at 11:35pm on a Saturday and they said that their kitchen was closed
Atmosphere: 1
Food: 1
Service: 1
Had a horrible experience here. I placed an online order and the order I picked up was incorrect. I contacted the store and the general manager, who was completely rude, told me because I placed the order online, there’s nothing he could do about it. I offered to return the food as we had not touched it. He refused siting some bogus refund policy. The worst part about this was how rude he was. Will not return. There’s a CD’s Wings opening in the same plaza; look forward to using them and no longer visiting any Buffalo Wild Wings again.
Atmosphere: 1
Food: 1
Service: 1
Loading...