Freddy's Frozen Custard & Steakburgers

I went though the drive though and got 2 plain burgers and another one with no mustard we got the completely wrong order and people weren’t nice at all person was about to give us a drink and smashed it to get out attention and looked hella pissed we went back in to let them know but didn’t look up the order or anything to double check what we ordered and I can’t eat mustard and all of them had mustard on them

Atmosphere: 1

Food: 1

Service: 1

Fries and a shake to go.... got this wrong four times.... first forgot the fries twice, then gave it on a tray then got the milkshake flavor wrong... half a dozen employees and I was the only customer

Atmosphere: 4

Food: 3

Service: 1

Staffs are great, but yesterday I ordered

the prime rib steak burger it was super salty! I ended up throwing away

Atmosphere: 1

Food: 1

Service: 3

Place used to be good. Food quality is super mid now and everyone working here is apathetic and dead eyed. They mumble out order numbers and every callout sounds the exact same.

Atmosphere: 3

Food: 2

Service: 1

Quick and tasty.

Atmosphere: 5

Food: 5

Service: 5

Delicious.

Atmosphere: 5

Food: 5

Service: 5

They don't clean up near enough, nasty. Service can be slow. Apathy invades the attitude of most employees.

Atmosphere: 1

Food: 4

Service: 1

Dirty, no toilet paper, paper towels, or napkins. The cheese curds were not hot. Very disappointed, we love Freddy's.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Cheeseburger

i never usually go to this location but it was just more convenient this day, i ordered freddy’s original double with no mustard and no pickles. the employee repeated my order back to me, so i know i ordered no mustard and no pickles, but they gave me both pickles and mustard. i’m allergic to pickles so i can’t even eat my burger. mind you it wasn’t busy it was me and one other person in line, im not sure how they could miss this. nevertheless i will continue avoiding this location and if you want your order right you should avoid this location too. the one on cottonwood and parker is amazing they never fail to get an order wrong, id suggest going there instead. it’s about a 7-8 min difference from cornerstar to that location but it’s definitely worth it.

Freddies always seems to be out of there fry sauce every time me and my family go. There fry sauce is the main reason people go and it is a bummer when they are out.

Best FOOD EVVA!! SERVER was a she and she put that SHE to Work for cleaning our table and catering to an our needs. I believe it was Maddie Or sum thing the one with the glasses. GIRL POWER!!!!!

Greatest services ever from Madi came to check in on the milkshakes we were drinking and we were absolutely satisfied but then our server came to check up on us multiple times cleaning our table to no spots left fabulous service one of a kind we never forget this experience 10/10

Aiden was the employee that took my order, upon pulling up he was very hard to understand as he mumbled everything he said and then pulling up to the window there was no customer service skills no hi nothing, every time he opened the window he was too focused on social hour with other employees and he then handed the food and drinks and shut the window. I had to ask for my sauces and receipt after because he never asked if I wanted any. Very disappointed. He needs to work on customer service skills and less on his social life. I’d drive all the way to the lone tree location before coming back to this location. Do better.

Everything tasted great, the food came out quick, staff was very friendly. There was 1 guy, Sean, that was bussing tables, preparing desserts, etc. ... turns out he's a district manager!!!

Burger and fries cooked to perfection, condiments added to my desire. Service was a little slow for being 3 other parties inside. I assume the drive-thru was busy.