Owner is very rude and likes to disrespect employees and customers.
Atmosphere: 1
Food: 1
Service: 1
Gretchen Brahm
I usually love Jimmy Johns, but I was absolutely disgusted and appalled by the behavior of the Cottonwood franchise's owners tonight. They came into a separate location, on Twenty Mile, and both the husband and wife, along with their daughter, proceeded to yell at and berate one of the employees. It turns out this employee had made a switch to the Twenty Mile location and the Cottonwood franchise owners were not happy. I'm disgusted by their attitude towards ANY Jimmy John's employee and will not be eating at any location until this is addressed by corporate. Berating, yelling at and demeaning employees should never be tolerated and to have this happen in such a public display is appalling.
Atmosphere: 1
Service: 1
Cassie Culver
The owners are so sweet. Atmosphere pleasant & clean. Friendly staff. Sandwiches the best Jimmy John’s in Parker/Lone Tree. Thanks for always taking care of us!
Atmosphere: 5
Food: 5
Service: 5
joey bernier
Freaky fning slow. They never have ranch instead of calling/refunding they replace with another item that I haven’t agreed to. Terrible.
Kylie Richardson
My experiences at this Jimmy John’s are usually fantastic. The staff is typically kind and efficient. However, this recent experience was the complete opposite. I placed an online order, requesting that the delivery be left at reception. Shortly after this I received three separate calls, back to back, from a staff member. When I couldn’t answer (as I was in the middle of teaching), he left a voicemail asking if I intended to pre-tip him. Not long after he arrived at the school where he confronted the front office staff. He repeatedly insisted that I needed to tip him, as this is how they make their income. He also demanded that I come to the front to “sign” for the sandwich. The receptionist explained that I was teaching and unable to leave my class, suggesting he could take the sandwich back if a signature was necessary. Instead, he left it behind, quite reluctantly, leading me to believe that a signature was not necessary. This level of disturbance, calling repeatedly during the workday and pressuring the office staff, does not create a favorable impression or earn a tip. I have always tipped delivery drivers and intended to tip once the delivery was completed, as I typically do. After this experience, I’ll be reconsidering ordering at this location.
Service: 1
Julie Gulliford
They're now charging a $5 delivery fee. No longer have an incentive to order from JJ's. Might as well order from any other eatery and have it door dashed or Uber'd. Who are making these poor business decisions now-a-days?! SMH
Nicole H
One of the best Jimmy John’s sandwiches I’ve ever had. The bread was perfect and the veggies tasted very fresh. The staff was extremely friendly and the store was very clean. Will definitely be back
Atmosphere: 5
Food: 5
Service: 5
Gideon Belmont
Ordered a sandwich for myself and my mother online, which was immediately marked as completed and delivered within a minute. Sometimes this has been done before to reduce times, but after an hour I called only to be told that they had attempted to contact me (untrue) and that "because the tip was so low, it didn't balance out the gas price." Not only do I live within walking distance, but with the delivery fee already in the cost this just comes across as rude.
One of the best Jimmy John’s sandwiches I’ve ever had. The bread was perfect and the veggies tasted very fresh. The staff was extremely friendly and the store was very clean. Will definitely be back
Atmosphere: 5
Food: 5
Service: 5
david g
got an email for the $10 Jimmy Johns promo. When I went in the guy at the counter lied and said the promo was over, I offered to show him the email. He changed his story and said that that location doesn't do promos or coupons. In this day and age I have choices and I will NOT be back.
Atmosphere: 1
Food: 1
Service: 1
Kyle Pfautsch
Great sandwich as always.
Atmosphere: 5
Food: 5
Service: 5
Therese Benoit
Love Jimmy Johns sandwiches! First time at this location and am very happy...will be returning. Thank you.
Parking: Location is great for me as I shop Trader Joe's also.
Atmosphere: 5
Food: 5
Service: 5
Evan Aronow
So I called and got mad because they don't knock on your door they just leave your food sit there guys said yeah they did knock on the door I have two dogs they would have barked and went nuts this guy starts to curse me out and yell at me he was the owner of this place I will be calling the corporate office in the morning and reporting this to them how dare he curse at me I am a biasness man I would never disrespect my customers due not get food from him he doesn't deserve your business use the other location in parker
Owner is very rude and likes to disrespect employees and customers.
Atmosphere: 1
Food: 1
Service: 1
I usually love Jimmy Johns, but I was absolutely disgusted and appalled by the behavior of the Cottonwood franchise's owners tonight. They came into a separate location, on Twenty Mile, and both the husband and wife, along with their daughter, proceeded to yell at and berate one of the employees. It turns out this employee had made a switch to the Twenty Mile location and the Cottonwood franchise owners were not happy. I'm disgusted by their attitude towards ANY Jimmy John's employee and will not be eating at any location until this is addressed by corporate. Berating, yelling at and demeaning employees should never be tolerated and to have this happen in such a public display is appalling.
Atmosphere: 1
Service: 1
The owners are so sweet. Atmosphere pleasant & clean. Friendly staff. Sandwiches the best Jimmy John’s in Parker/Lone Tree. Thanks for always taking care of us!
Atmosphere: 5
Food: 5
Service: 5
Freaky fning slow. They never have ranch instead of calling/refunding they replace with another item that I haven’t agreed to. Terrible.
My experiences at this Jimmy John’s are usually fantastic. The staff is typically kind and efficient. However, this recent experience was the complete opposite. I placed an online order, requesting that the delivery be left at reception. Shortly after this I received three separate calls, back to back, from a staff member. When I couldn’t answer (as I was in the middle of teaching), he left a voicemail asking if I intended to pre-tip him. Not long after he arrived at the school where he confronted the front office staff. He repeatedly insisted that I needed to tip him, as this is how they make their income. He also demanded that I come to the front to “sign” for the sandwich. The receptionist explained that I was teaching and unable to leave my class, suggesting he could take the sandwich back if a signature was necessary. Instead, he left it behind, quite reluctantly, leading me to believe that a signature was not necessary. This level of disturbance, calling repeatedly during the workday and pressuring the office staff, does not create a favorable impression or earn a tip. I have always tipped delivery drivers and intended to tip once the delivery was completed, as I typically do. After this experience, I’ll be reconsidering ordering at this location.
Service: 1
They're now charging a $5 delivery fee. No longer have an incentive to order from JJ's.
Might as well order from any other eatery and have it door dashed or Uber'd.
Who are making these poor business decisions now-a-days?! SMH
One of the best Jimmy John’s sandwiches I’ve ever had. The bread was perfect and the veggies tasted very fresh. The staff was extremely friendly and the store was very clean. Will definitely be back
Atmosphere: 5
Food: 5
Service: 5
Ordered a sandwich for myself and my mother online, which was immediately marked as completed and delivered within a minute. Sometimes this has been done before to reduce times, but after an hour I called only to be told that they had attempted to contact me (untrue) and that "because the tip was so low, it didn't balance out the gas price." Not only do I live within walking distance, but with the delivery fee already in the cost this just comes across as rude.
Service: 1
Great subs and friendly people.
Atmosphere: 5
Food: 5
Service: 5
All was good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One of the best Jimmy John’s sandwiches I’ve ever had. The bread was perfect and the veggies tasted very fresh. The staff was extremely friendly and the store was very clean. Will definitely be back
Atmosphere: 5
Food: 5
Service: 5
got an email for the $10 Jimmy Johns promo. When I went in the guy at the counter lied and said the promo was over, I offered to show him the email. He changed his story and said that that location doesn't do promos or coupons. In this day and age I have choices and I will NOT be back.
Atmosphere: 1
Food: 1
Service: 1
Great sandwich as always.
Atmosphere: 5
Food: 5
Service: 5
Love Jimmy Johns sandwiches! First time at this location and am very happy...will be returning. Thank you.
Parking: Location is great for me as I shop Trader Joe's also.
Atmosphere: 5
Food: 5
Service: 5
So I called and got mad because they don't knock on your door they just leave your food sit there guys said yeah they did knock on the door I have two dogs they would have barked and went nuts this guy starts to curse me out and yell at me he was the owner of this place I will be calling the corporate office in the morning and reporting this to them how dare he curse at me I am a biasness man I would never disrespect my customers due not get food from him he doesn't deserve your business use the other location in parker
Food: 1
Service: 1
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