Long drive thru line. Lobby closed sign on door. Went back to the now even longer line and waited to order to find out they're of chicken for the night. It's 5:30pm. Out of chicken.... They couldn't manage another sign on the door to say so.
Joe Grisso
I very rarely write reviews but after yet another bad experience here, it’s time to add my voice to the many others who have also had terrible experiences.I order two Famous Bowls plus a Nashville Hot Famous Bowl, I see on the screen that they ring it up as two Famous Bowls plus another line item for three bucks, which I thought was really weird… I should have the same charge for a Nashville Hot one. They hand me only two of them, and no receipt. So I go back in to buy a third one, figuring they wouldn’t believe me if I said I ordered three and only got two. As I’m waiting for my bowl a lady comes in and says she had the same problem… they completely forgot her Mac and Cheese Bowl. I will credit the restaurant for giving her the bowl without needing to see a receipt… she told me she didn’t get one either.I wish this was just a one off scenario, but it isn’t. In the past, I’ve paid for three Famous Bowls only to get one, was told they had crispy chicken only to get home and find they gave us original, ordered something and then was told after paying they were out of it and had to accept a substitute, I could go on. They always seem to have long lines, though. I guess being a big time national fast food brand located on a busy intersection has its perks.For what it’s worth all of these problems seem to be on the KFC side, not the Taco Bell side. Unfortunately, it’s the only KFC in town. (We have another Taco Bell.) I have high hopes for the new fast food chicken place that’s coming to town. Parker clearly loves fast food chicken or this KFC wouldn’t still be here, so if they can provide better service than KFC (not a high bar to clear) it should do quite well.
Gavin Becenti
DO NOT COME OR EAT HERE OR GIVE THEM YOUR MONEY. The employees here closed the lobby on me . They said because if we leave lobby open more of us are going to quit, because of cleaning the lobby. Omg I had to gather my food, horrible. Let this place closed because they will be out of a job soon too. Never going back.
Stephanie Wheeler
They didn't have the extra crispy chicken, which I was really looking forward to. They said it would take forty (40!) minutes to cook! My husband got food but I had to go elsewhere. Very disappointing!
Jesse Hoffman
I have visited this location several times and never had a great experience but to feed kids what they want I keep going back, today was worthy of a review. At a joint Taco Bell/KFC restaurant, apparently KFC is "closed" on Sundays, according to the "oh so friendly" woman on the drive thru comms. Several taco bell items on the menu were out of stock... how I'm not sure when they are all basically the same ingredients. Very slow and unfriendly in general. Need new management and customer service education. Would not be surprised if it was closed sooner than later.
Ari Ransfield
Went to the drive through to order a famous bowl, side of Mac and cheese. Had to wait 30 minutes at the front of the line because their system for billing people was down and was told to be patient, and no apology. We then left after realizing they had our food ready and bagged but wouldn't give it to us.
Bo Weevil
Not a great experience. I wish I would have read the reviews before stopping here. I ordered a crispy chicken sandwich and ended up getting a chicken breast. The folks at the counter don't speak English very well, which makes ordering very challenging. It doesn't really matter anyways, since they will just bring you something random.
Thomas T.
Lobby is never open. Drive through incredibly slow. Losing so much business because you won't unlock your door...
Dena B.
I have never had a positive experience at this location. I can not count the times I've ordered something specifically featured on their menu and they are beyond confused and have no idea what it is. It's honestly worth it to drive to any other location. They apparently don't carry half of the actual menu at this location & there's no signs indicating such.
Raymond Hilton
They don't even deserve one star Bought a whole bucket of chicken and chicken has no flavor whatsoever don't even know what I just ate The manager there is very disrespectful took 5 phone calls to answer...? Told him it had no flavor he told me I had covid..And the chicken did not come from his store although my delivery driver said it did So they are liars.. Gross gross Hope I don't get sick now.I feel sick just thinking about it
No Chicken!!! This kfc runs out of chicken by 8:00 on the weekends. This is a KFC/Taco Bell combo store. The drive thru lines are very long and once you are stuck in line with no way out you will be informed when you order of your misfortune. Your option is then to continue waiting for the line or order horrible Taco Bell. In the future I’m not sure if I will waste my families time gambling whether they have food.
Just another food reviewer
I don't know how things went at the restaurant because I wasn't there but lots of the reviews said it was really bad. What I can say is that one of the chicken breast pieces was it's full ribcage which was kinda disgusting and hard to eat because of all the little bones, I don't recommend this place.
Julie Morris
The worst. Food is always old, like it's been sitting under lights for hours. Our order today was the same. Time for us to never come back. Don't waste your time or money contributing to an owner that doesn't care about quality.
Amira A.
I will preface this review by saying that I haven't patronized a KFC in probably 10-15 years (since high school, dang, I'm getting old!). We went there for the sole purpose of trying the Beyond Nuggets! We ordered the 12 piece beyond nugget combo which came with fries and a drink-- total was $19.73, ok, a bit pricey for fast food. The nuggets were quite good, the coating had the typical KFC flavor and the texture of the nuggets is dang close to regular chicken. The fries were super greasy, not good in my opinion. Overall, would I eat the nuggets again? Yes-- and I think it's a great option for anyone trying to move closer to an animal free diet. You won't miss the when you have options like these... hopefully KFC will keep these on their menu and other chains will follow suit!
Alicia Rowlett
Very disappointed! Poor service. My order is always incorrect. This last order I repeated that I wanted french fries and I was given mashed potatoes. I’ve been a consumer of this establishment for years and I’ve received inadequate customer service. If I could give them 0 stars I would!!!! ☹️??
Long drive thru line. Lobby closed sign on door. Went back to the now even longer line and waited to order to find out they're of chicken for the night. It's 5:30pm. Out of chicken.... They couldn't manage another sign on the door to say so.
I very rarely write reviews but after yet another bad experience here, it’s time to add my voice to the many others who have also had terrible experiences.I order two Famous Bowls plus a Nashville Hot Famous Bowl, I see on the screen that they ring it up as two Famous Bowls plus another line item for three bucks, which I thought was really weird… I should have the same charge for a Nashville Hot one. They hand me only two of them, and no receipt. So I go back in to buy a third one, figuring they wouldn’t believe me if I said I ordered three and only got two. As I’m waiting for my bowl a lady comes in and says she had the same problem… they completely forgot her Mac and Cheese Bowl. I will credit the restaurant for giving her the bowl without needing to see a receipt… she told me she didn’t get one either.I wish this was just a one off scenario, but it isn’t. In the past, I’ve paid for three Famous Bowls only to get one, was told they had crispy chicken only to get home and find they gave us original, ordered something and then was told after paying they were out of it and had to accept a substitute, I could go on. They always seem to have long lines, though. I guess being a big time national fast food brand located on a busy intersection has its perks.For what it’s worth all of these problems seem to be on the KFC side, not the Taco Bell side. Unfortunately, it’s the only KFC in town. (We have another Taco Bell.) I have high hopes for the new fast food chicken place that’s coming to town. Parker clearly loves fast food chicken or this KFC wouldn’t still be here, so if they can provide better service than KFC (not a high bar to clear) it should do quite well.
DO NOT COME OR EAT HERE OR GIVE THEM YOUR MONEY. The employees here closed the lobby on me . They said because if we leave lobby open more of us are going to quit, because of cleaning the lobby. Omg I had to gather my food, horrible. Let this place closed because they will be out of a job soon too. Never going back.
They didn't have the extra crispy chicken, which I was really looking forward to. They said it would take forty (40!) minutes to cook! My husband got food but I had to go elsewhere. Very disappointing!
I have visited this location several times and never had a great experience but to feed kids what they want I keep going back, today was worthy of a review. At a joint Taco Bell/KFC restaurant, apparently KFC is "closed" on Sundays, according to the "oh so friendly" woman on the drive thru comms. Several taco bell items on the menu were out of stock... how I'm not sure when they are all basically the same ingredients. Very slow and unfriendly in general. Need new management and customer service education. Would not be surprised if it was closed sooner than later.
Went to the drive through to order a famous bowl, side of Mac and cheese. Had to wait 30 minutes at the front of the line because their system for billing people was down and was told to be patient, and no apology. We then left after realizing they had our food ready and bagged but wouldn't give it to us.
Not a great experience. I wish I would have read the reviews before stopping here. I ordered a crispy chicken sandwich and ended up getting a chicken breast. The folks at the counter don't speak English very well, which makes ordering very challenging. It doesn't really matter anyways, since they will just bring you something random.
Lobby is never open. Drive through incredibly slow. Losing so much business because you won't unlock your door...
I have never had a positive experience at this location. I can not count the times I've ordered something specifically featured on their menu and they are beyond confused and have no idea what it is. It's honestly worth it to drive to any other location. They apparently don't carry half of the actual menu at this location & there's no signs indicating such.
They don't even deserve one star Bought a whole bucket of chicken and chicken has no flavor whatsoever don't even know what I just ate The manager there is very disrespectful took 5 phone calls to answer...? Told him it had no flavor he told me I had covid..And the chicken did not come from his store although my delivery driver said it did So they are liars.. Gross gross Hope I don't get sick now.I feel sick just thinking about it
Restaurantji Recommends
No Chicken!!! This kfc runs out of chicken by 8:00 on the weekends. This is a KFC/Taco Bell combo store. The drive thru lines are very long and once you are stuck in line with no way out you will be informed when you order of your misfortune. Your option is then to continue waiting for the line or order horrible Taco Bell. In the future I’m not sure if I will waste my families time gambling whether they have food.
I don't know how things went at the restaurant because I wasn't there but lots of the reviews said it was really bad. What I can say is that one of the chicken breast pieces was it's full ribcage which was kinda disgusting and hard to eat because of all the little bones, I don't recommend this place.
The worst. Food is always old, like it's been sitting under lights for hours. Our order today was the same. Time for us to never come back. Don't waste your time or money contributing to an owner that doesn't care about quality.
I will preface this review by saying that I haven't patronized a KFC in probably 10-15 years (since high school, dang, I'm getting old!). We went there for the sole purpose of trying the Beyond Nuggets! We ordered the 12 piece beyond nugget combo which came with fries and a drink-- total was $19.73, ok, a bit pricey for fast food. The nuggets were quite good, the coating had the typical KFC flavor and the texture of the nuggets is dang close to regular chicken. The fries were super greasy, not good in my opinion. Overall, would I eat the nuggets again? Yes-- and I think it's a great option for anyone trying to move closer to an animal free diet. You won't miss the when you have options like these... hopefully KFC will keep these on their menu and other chains will follow suit!
Very disappointed! Poor service. My order is always incorrect. This last order I repeated that I wanted french fries and I was given mashed potatoes. I’ve been a consumer of this establishment for years and I’ve received inadequate customer service. If I could give them 0 stars I would!!!! ☹️??