So gross I ordered delivery and it looked and tasted old. Also over cooked. Little ceasers would have been better. No thanks
Food: 1
Tyler Berger
Horribly run place of business. Order at your own risk… I’d rather order take out from Fort Collins than deal with this Pizza Hut. Truth be told besides the last 3 interactions with this Pizza Hut it’s been a go to for the lazy Friday night order. Each experience is different, however, every time involved management being wildly disrespectful to my wife and myself as we tried to solve screwed up orders. Kelly “manager” has hung up on me multiple times, insulted my wife, and needs to find a new profession. The final time we called back, they enjoyed keeping us on hold for 20 minutes. The nostalgia of ordering from Pizza Hut is forever lost.
Atmosphere: 1
Food: 3
Service: 1
Raviteja Paladi
Big time avoid this place. One of the worst pizza I ever had in my whole life. No cheese on the pizza, no Parmesan crust on the pizza. It’s really stale, called store and someone answered and sounded really rude.Just trashed it. I wish I could do zero stars here
Atmosphere: 1
Food: 1
Service: 1
Billy Quick
Placed an online order for the super bowl. I arrived a little early and waited. Of course they were very busy. No inside service just carryout, I guess due to the game. My order came out exactly when I had requested. The pizzas were good! Definitely will try them on a normal dat.
Food: 5
Service: 4
Sara Daves
There’s a heavier, woman working in the store. Seems like she’s sick or something and coughing all over the place kind of gross shouldn’t be working in food if she’s coughing and sick.
Atmosphere: 1
Food: 1
Service: 1
Jason Nelson
I was driving by the store and a gentleman that states he is the manager and he is outside cursing at 2 customers and trying to fight them. I asked the employee to go back in the building because he does not need to instigate fighting with his customers. I went in the building to ask for a manager to come get there employee and he ended up pushing me. This employee needs to be let go because he was out of line. The customers were just driving by when the employee became aggressive. I will no longer go to this Pizza Hut if this is the kind of employees they hire
Service: 1
Jeff Pickering
Got takeout for Christmas Eve. Was ready to go and spot on when I arrived. Pizza was great and wings were NOT under sauced.
Food: 5
Service: 5
Trenton Crespo
The staff were very nice and the environment was perfect along with the pizza
Atmosphere: 5
Food: 5
Service: 5
Kelsi Abbott
Let me start off with Pizza Hut is hands down my favorite pizza place so I'm not coming here just trying to be a Karen, but I have had nothing but problems with this location. First time a few months ago I ordered for my birthday meal. Food arrives and an entire pizza is missing. I contact customer service, they tell me to contact the store directly and so I do. I we'd ordered more than enough so we agreed to just receiving a credit for the pizza we had ALREADY PAID FOR. Manager assures me the credit will hit my account, it never does. I let it go it was just a medium single topping, no big deal. Then tonight we order delivery and my pizzas show up, all 3 undercooked and one with the wrong topping(stuff i cannot eat and honestly wouldnt it looked like they dumped the thing that catches all the toppings on my pizza). I contact customer service(no help there) so I call the store. I ask to speak to the manager and am transferred. I begin speaking with a young man and he puts me on hold them comes back and informs me his manager (whom I was under the impression i was speaking to in the first place as i had been transferred but i guess not) said it's basically not possible for the pizza to be undercooked as it goes through on a timer(It's important to note that the cheese wasn't melted. The top looked slightly melted but when I bit into it it was still cheese shreds falling apart) and that they can replace the one that was wrong but not everything. Im fed up at this point and asked to speak with the manager. He puts me on hold for 7 minutes then manager finally gets on the phone and suddenly my food can be fixed and replaced. I wasn't trying to get free food. I even told them they could have the other ones back, I just wanted something that was actually edible. Im happy they replaced the food but it should not have been that difficult to simply get what I paid for. Quality shouldnt go down just because of dinner rushes.
***wrote this review before our replacement was delivered. It was clear they were being complete and total smart asses with the replacement. It barely had sauce on it and was so dry it was exactly like biting into cardboard. This will be my last time ordering from this establishment. The owner definitely needs to look into how his manager is handling his restaurant. This was beyond ridiculous.
Food: 1
Service: 1
Telling Like It Is
I remember when Pizza Hut was the bomb. Not so much these days. Staff was friendly. Food was ok. The restaurant is in need of an update. There was one guy sitting in the restaurant but I didn't see him eating. He could have been waiting for an order. If that was the case, then no one was eating there. Back to needing an update.... nevermind. Just tear it down and build a modern Pizza Hut. I will not touch the bathroom...you know why.
Had the pleasure of picking up our pizza from Jaela, she was kind, attentive and our pizza was delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Angie Cournoyer
When I went in the young lady that helped me was so nice and helpful, it was a delicious looking pizza and came out in a timely manner. Customer service was excellent which is very rare nowadays, most places you deal with machines to order jaela made our whole experience great. We will definitely be ordering from here more often. Thanks
Atmosphere: 5
Food: 5
Service: 5
Jeri Bunker
Jaela was amazing! Her help with our order was very appreciated.
Atmosphere: 5
Food: 5
Service: 5
Patsy Rhoads
Harry is an excellent representeration of great service!!! I was in the first Pizza Hut in Wichita Kansas while going to Wichita state university!!! Nothing like Pizza Hut pizza. I still say so at 86 years young😄
So gross I ordered delivery and it looked and tasted old. Also over cooked. Little ceasers would have been better. No thanks
Food: 1
Horribly run place of business. Order at your own risk… I’d rather order take out from Fort Collins than deal with this Pizza Hut. Truth be told besides the last 3 interactions with this Pizza Hut it’s been a go to for the lazy Friday night order. Each experience is different, however, every time involved management being wildly disrespectful to my wife and myself as we tried to solve screwed up orders. Kelly “manager” has hung up on me multiple times, insulted my wife, and needs to find a new profession. The final time we called back, they enjoyed keeping us on hold for 20 minutes. The nostalgia of ordering from Pizza Hut is forever lost.
Atmosphere: 1
Food: 3
Service: 1
Big time avoid this place. One of the worst pizza I ever had in my whole life.
No cheese on the pizza, no Parmesan crust on the pizza. It’s really stale, called store and someone answered and sounded really rude.Just trashed it. I wish I could do zero stars here
Atmosphere: 1
Food: 1
Service: 1
Placed an online order for the super bowl. I arrived a little early and waited. Of course they were very busy. No inside service just carryout, I guess due to the game. My order came out exactly when I had requested. The pizzas were good! Definitely will try them on a normal dat.
Food: 5
Service: 4
There’s a heavier, woman working in the store. Seems like she’s sick or something and coughing all over the place kind of gross shouldn’t be working in food if she’s coughing and sick.
Atmosphere: 1
Food: 1
Service: 1
I was driving by the store and a gentleman that states he is the manager and he is outside cursing at 2 customers and trying to fight them. I asked the employee to go back in the building because he does not need to instigate fighting with his customers. I went in the building to ask for a manager to come get there employee and he ended up pushing me. This employee needs to be let go because he was out of line. The customers were just driving by when the employee became aggressive. I will no longer go to this Pizza Hut if this is the kind of employees they hire
Service: 1
Got takeout for Christmas Eve. Was ready to go and spot on when I arrived. Pizza was great and wings were NOT under sauced.
Food: 5
Service: 5
The staff were very nice and the environment was perfect along with the pizza
Atmosphere: 5
Food: 5
Service: 5
Let me start off with Pizza Hut is hands down my favorite pizza place so I'm not coming here just trying to be a Karen, but I have had nothing but problems with this location. First time a few months ago I ordered for my birthday meal. Food arrives and an entire pizza is missing. I contact customer service, they tell me to contact the store directly and so I do. I we'd ordered more than enough so we agreed to just receiving a credit for the pizza we had ALREADY PAID FOR. Manager assures me the credit will hit my account, it never does. I let it go it was just a medium single topping, no big deal. Then tonight we order delivery and my pizzas show up, all 3 undercooked and one with the wrong topping(stuff i cannot eat and honestly wouldnt it looked like they dumped the thing that catches all the toppings on my pizza). I contact customer service(no help there) so I call the store. I ask to speak to the manager and am transferred. I begin speaking with a young man and he puts me on hold them comes back and informs me his manager (whom I was under the impression i was speaking to in the first place as i had been transferred but i guess not) said it's basically not possible for the pizza to be undercooked as it goes through on a timer(It's important to note that the cheese wasn't melted. The top looked slightly melted but when I bit into it it was still cheese shreds falling apart) and that they can replace the one that was wrong but not everything. Im fed up at this point and asked to speak with the manager. He puts me on hold for 7 minutes then manager finally gets on the phone and suddenly my food can be fixed and replaced. I wasn't trying to get free food. I even told them they could have the other ones back, I just wanted something that was actually edible. Im happy they replaced the food but it should not have been that difficult to simply get what I paid for. Quality shouldnt go down just because of dinner rushes.
***wrote this review before our replacement was delivered. It was clear they were being complete and total smart asses with the replacement. It barely had sauce on it and was so dry it was exactly like biting into cardboard. This will be my last time ordering from this establishment. The owner definitely needs to look into how his manager is handling his restaurant. This was beyond ridiculous.
Food: 1
Service: 1
I remember when Pizza Hut was the bomb. Not so much these days. Staff was friendly. Food was ok. The restaurant is in need of an update. There was one guy sitting in the restaurant but I didn't see him eating. He could have been waiting for an order. If that was the case, then no one was eating there. Back to needing an update.... nevermind. Just tear it down and build a modern Pizza Hut. I will not touch the bathroom...you know why.
Atmosphere: 2
Food: 3
Service: 5
Restaurantji Recommends
Had the pleasure of picking up our pizza from Jaela, she was kind, attentive and our pizza was delicious 😋
Atmosphere: 5
Food: 5
Service: 5
When I went in the young lady that helped me was so nice and helpful, it was a delicious looking pizza and came out in a timely manner. Customer service was excellent which is very rare nowadays, most places you deal with machines to order jaela made our whole experience great. We will definitely be ordering from here more often. Thanks
Atmosphere: 5
Food: 5
Service: 5
Jaela was amazing! Her help with our order was very appreciated.
Atmosphere: 5
Food: 5
Service: 5
Harry is an excellent representeration of great service!!! I was in the first Pizza Hut in Wichita Kansas while going to Wichita state university!!! Nothing like Pizza Hut pizza. I still say so at 86 years young😄
Atmosphere: 5
Food: 5
Service: 5
Nice place to dine
Atmosphere: 5
Food: 5
Service: 5
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