Stopped here for 4 sandwiches! Just left firehouse subs on constitution and marksheffle because manager Zach was having meltdown and getting mad at customers for not ordering fast enough...WOW! You guys win!! Manager Blue...awesome..took all of a couple minutes for sandwiches, great service, great sandwiches...love this place anyway...today you made us love you even more! Firehouse...THIS is how you do it!
Atmosphere: 5
Food: 5
Service: 5
Vanessa W.
Everytime I order from this Jimmy John's something is ALWAYS wrong. Either my order is wrong or something is missing from my order.
Food: 5
Service: 1
Peaches
Two small, thin, pieces of ham on a sandwich for $18? RUFKM?
Food: 1
CoIorado
Good food, can be slow at times so don't always expect an instant
Atmosphere: 5
Food: 5
Service: 3
C & D Herrmann
I put in an order for catering for 7 boxes for my husband's promotion. Not only were the sandwiches tasty, fresh and the GM went above and beyond to make sure they were done in time to pick it up and bring it to my husband's promotion in time. Say what you want but they've done right by me and the many hungry soldiers and I am thankful they did. I do recommend them now and I'd recommend them any other time. Keep in mind this was for over 180 soldiers and they did not disappoint. Hands down satisfied with the food and service.
Atmosphere: 5
Food: 5
Service: 5
K Arndt
Never had an issue before but ordered tonight, ordered 5 sandwiches one barely had any meat suppose to be just turkey, the other was suppose to be just cheese they put avocado spread on it. The other 3 sandwiches are soggy, worse sandwiches I've had from there.
Crafty Sasquatch
Update after owner post: click select all copy and paste what I said and do it yourself. Remove your ridiculous policy. Seems other JJ’s in the area have the same stupid policy. Get a fraud pen!!! Just lowered my review to 1 star for your ridiculous response. Original Review: Greeted with a sign that states no $50’s or $100’s. I asked the cashier/order taker what if my bill is $50 would you take a $50 and he said no. Owner/Managers orders. So in other words the owners of this franchise can’t afford a fraud pen for the cashiers to prove the bills are not fraudulent.Sandwich was OK Bread seemed stale. Somehow both of our sandwiches ended up with nothing but tomato butts of a the tomato. It as winter time and seemed like the A/C was on instead of keeping the shop at a comfortable temperature as if management was trying to save electricity. IMO this store is run by a penny pinching fool of an owner who finds the cheapest employees and why their rating is so low. I’m kinda glad we don’t live in this town as I would never come back to this JJ’s for the fact that it is mismanaged. Grand Junction JJ’s is way better run that these here in Colorado Springs. They use grains pens by the way.
Atmosphere: 1
Food: 1
Service: 1
Thomas Kurt
I don't come here very often, maybe about once a month, but I have been coming to this location for about 5-6 years now. I also don't generally leave reviews unless I find a place either amazing or awful, and in this case I have to say that I was very disappointed. A couple of days ago I walked into the store to get my usual, just a simple number 4 with cheese and no tomatoes, very easy. This time though whenever I walked up to the register I was met with an unfamiliar face. He was at an average height, had round glasses, and short curly black hair. As I walked up to the register, to put it bluntly, I was immediately hit with a powerful stench of B.O.. I don't want to be rude, but this guy had some serious hygiene issues. Any restaurant that wants to put a smile on their customers' faces should not be employing staff with such terrible B.O. problems. It's seriously not that hard to just wear deodorant, and the constant bad smell was making me lose my appetite. I still need to talk about the ordering process, but after I ordered, I would still catch an occasional whiff of B.O. as I stood by the pick-up counter waiting for my food. The smell was that bad, and I'm sure the rest of the staff was experiencing it way worse than I was just judging by the look on their faces.Anyways, after nearly gagging while trying to order, my order went something like this:Me: "Just a number 4 with cheese and no tomatoes, and that'll be just the sandwich please."Him: "Any chance I can talk you into making that a combo meal with chips and a drink?"Me: "No thanks, just the sandwich for me."Him: "Are you sure? It's only a little extra for it."Me: "Uhhh... no thanks, just the sandwich."Him: "Alright no worries, and that was a number 4?"Me: "Um, yeah, but I also wanted cheese on that and no tomatoes."(I promise I'm not exaggerating this next part at all, this is exactly what happened.)Him: "Sounds good! Now, I do have to ask you..." He slowly took off his glasses and looked at me as if he was trying to flirt with me. "Can I interest you in any bacon on that?"Me: "Ummm... no... I just want a number 4 with cheese and no tomatoes. That's it." (Like I said at the beginning)I then awkwardly paid for my food, feeling super uncomfortable by the whole interaction, annoyed that he kept trying to sell me things after I repeatedly told him no, and feeling disgusted by the whole B.O. ordeal. I will say that my experience aside from that guy was just as it ever was, I got my sandwich with no problems and everything was made correctly, and it seemed like the staff was working very hard to get their orders made as fast as possible. The sandwich was good as always, just slightly ruined by the smell of B.O.All in all, this was very disappointing to say the least, and I'm very surprised that I currently see no other reviews about this guy. Think I'll switch up sandwich places for a while, and I hope to never see that guy again quite honestly.
Atmosphere: 1
Food: 3
Service: 1
Matthew Holt
Came in an hour before closing for a carry out order. The young female, I believe her name is Savannah, working the counter inside was obviously visibly upset with having to take our order. She continually rolled her eyes at us and seemed put off that people had the audacity to make her work an hour before they close. I submitted a review from the information on our receipt through the jimmy John’s website and never heard back from this company. Clearly they do not value feedback from their paying customers.
Atmosphere: 1
Food: 1
Service: 1
Don Sekou
This place is so disappointing. Overpriced small portions. Never
Saturday, Sept. 9, 2023. 12:09 PM, Falcon Colorado Jimmy Johns.For over 15 years I have ordered the same thing. "#10, all the freebies, no peppers". Plain.... simple, exactly what I want. Worked from coast to coast at all Jimmy Johns. Not today!Today, I ordered the same thing. Saturday right after noon, the place was really busy. Now I know why."#10, all the Freebies, no peppers".... was not understood by the cashier. He says "ok.... #10. do you want anything on that?""YES! All the Freebies, no peppers" was my response.Cashier: "I can't enter in 'all the Freebies' on this computer. Just tell me what you want on your sandwich.Me: "I want, (what I have ordered for over a decade) all the freebies and no peppers!"Cashier: You need to look at the list, tell me what you want on your sandwich.Me: I read back to the cashier out loud the complete list of Freebies, word for word as printed on the display board, but I put NO in front of peppers.What did I get? #10, 3Xmustard, no tomatoes, no pickles and probably something else was missing.... I don't know. I didn't memorize the posted Freebie list. Never needed to memorize the list before today.Next time I'll have the cashier read back my order to me, checking what I the cashier believes I ordered. This will ultimately make the line behind me longer at what is probably the busiest hour of the week for JJ's."All the Freebies, no peppers" ..... really simple and easy. It seems to me like that's how the cool people order from JJ's.One of the reasons why I like Jimmy Johns more than Subway is it's simple to order, fast preparation, no long lines waiting to order your food. Not today. Cashier couldn't find the "All the Freebies" button on his machine.
Atmosphere: 1
Food: 5
Service: 5
brmusicman
Went in for a late lunch with family. Service was prompt and friendly. Establishment was very clean. Food was typical Jimmy John's: simple sandwiches done well. Bread was fresh and sandwiches tasty. Good portion size for the price.
Enigma W.
2:17 PM. June 9, 2013. Falcon (Peyton), Colorado Jimmy John's.Good food. Service is ok. The place was clean too!ATMOSPHERE: ....loud, ANGRY, heavy metal punk rock music blaring (way too loud, like the doors were locked for the night, staff are cleaning down and there are no customers at all).ATMOSPHERE my family wanted was to take a break from the road and eat sandwiches in the middle of the afternoon.ATMOSPHERE here was not at all appreciated or expected.ATMOSPHERE was more like my family members were getting tattoos than just eating sandwiches and talking about our day so far. Food was good though. So was service, and clean restrooms.ATMOSPHERE: Simplest thing to do properly when everything else is done correctly.Maybe someday Yelp will allow attaching videos and not just take photos to add to a review. You can't take pictures of angry, loud music dictating the ATMOSPHERE. The place smelled nice though. Another plus.
John Elder
For the love of God, write the name or sandwich number on the sandwich, to avoid things like almost killing someone with a sandwich that contains stuff they are allergic to. They provide you with a black pencil for this, just use it! This can not be that hard.
arlette k.
Thank you Scott! You your amazing you really made an impression with our office! Thank you once again
Stopped here for 4 sandwiches! Just left firehouse subs on constitution and marksheffle because manager Zach was having meltdown and getting mad at customers for not ordering fast enough...WOW! You guys win!! Manager Blue...awesome..took all of a couple minutes for sandwiches, great service, great sandwiches...love this place anyway...today you made us love you even more! Firehouse...THIS is how you do it!
Atmosphere: 5
Food: 5
Service: 5
Everytime I order from this Jimmy John's something is ALWAYS wrong. Either my order is wrong or something is missing from my order.
Food: 5
Service: 1
Two small, thin, pieces of ham on a sandwich for $18? RUFKM?
Food: 1
Good food, can be slow at times so don't always expect an instant
Atmosphere: 5
Food: 5
Service: 3
I put in an order for catering for 7 boxes for my husband's promotion. Not only were the sandwiches tasty, fresh and the GM went above and beyond to make sure they were done in time to pick it up and bring it to my husband's promotion in time. Say what you want but they've done right by me and the many hungry soldiers and I am thankful they did. I do recommend them now and I'd recommend them any other time. Keep in mind this was for over 180 soldiers and they did not disappoint. Hands down satisfied with the food and service.
Atmosphere: 5
Food: 5
Service: 5
Never had an issue before but ordered tonight, ordered 5 sandwiches one barely had any meat suppose to be just turkey, the other was suppose to be just cheese they put avocado spread on it. The other 3 sandwiches are soggy, worse sandwiches I've had from there.
Update after owner post: click select all copy and paste what I said and do it yourself. Remove your ridiculous policy. Seems other JJ’s in the area have the same stupid policy. Get a fraud pen!!! Just lowered my review to 1 star for your ridiculous response. Original Review: Greeted with a sign that states no $50’s or $100’s. I asked the cashier/order taker what if my bill is $50 would you take a $50 and he said no. Owner/Managers orders. So in other words the owners of this franchise can’t afford a fraud pen for the cashiers to prove the bills are not fraudulent.Sandwich was OK Bread seemed stale. Somehow both of our sandwiches ended up with nothing but tomato butts of a the tomato. It as winter time and seemed like the A/C was on instead of keeping the shop at a comfortable temperature as if management was trying to save electricity. IMO this store is run by a penny pinching fool of an owner who finds the cheapest employees and why their rating is so low. I’m kinda glad we don’t live in this town as I would never come back to this JJ’s for the fact that it is mismanaged. Grand Junction JJ’s is way better run that these here in Colorado Springs. They use grains pens by the way.
Atmosphere: 1
Food: 1
Service: 1
I don't come here very often, maybe about once a month, but I have been coming to this location for about 5-6 years now. I also don't generally leave reviews unless I find a place either amazing or awful, and in this case I have to say that I was very disappointed. A couple of days ago I walked into the store to get my usual, just a simple number 4 with cheese and no tomatoes, very easy. This time though whenever I walked up to the register I was met with an unfamiliar face. He was at an average height, had round glasses, and short curly black hair. As I walked up to the register, to put it bluntly, I was immediately hit with a powerful stench of B.O.. I don't want to be rude, but this guy had some serious hygiene issues. Any restaurant that wants to put a smile on their customers' faces should not be employing staff with such terrible B.O. problems. It's seriously not that hard to just wear deodorant, and the constant bad smell was making me lose my appetite. I still need to talk about the ordering process, but after I ordered, I would still catch an occasional whiff of B.O. as I stood by the pick-up counter waiting for my food. The smell was that bad, and I'm sure the rest of the staff was experiencing it way worse than I was just judging by the look on their faces.Anyways, after nearly gagging while trying to order, my order went something like this:Me: "Just a number 4 with cheese and no tomatoes, and that'll be just the sandwich please."Him: "Any chance I can talk you into making that a combo meal with chips and a drink?"Me: "No thanks, just the sandwich for me."Him: "Are you sure? It's only a little extra for it."Me: "Uhhh... no thanks, just the sandwich."Him: "Alright no worries, and that was a number 4?"Me: "Um, yeah, but I also wanted cheese on that and no tomatoes."(I promise I'm not exaggerating this next part at all, this is exactly what happened.)Him: "Sounds good! Now, I do have to ask you..." He slowly took off his glasses and looked at me as if he was trying to flirt with me. "Can I interest you in any bacon on that?"Me: "Ummm... no... I just want a number 4 with cheese and no tomatoes. That's it." (Like I said at the beginning)I then awkwardly paid for my food, feeling super uncomfortable by the whole interaction, annoyed that he kept trying to sell me things after I repeatedly told him no, and feeling disgusted by the whole B.O. ordeal. I will say that my experience aside from that guy was just as it ever was, I got my sandwich with no problems and everything was made correctly, and it seemed like the staff was working very hard to get their orders made as fast as possible. The sandwich was good as always, just slightly ruined by the smell of B.O.All in all, this was very disappointing to say the least, and I'm very surprised that I currently see no other reviews about this guy. Think I'll switch up sandwich places for a while, and I hope to never see that guy again quite honestly.
Atmosphere: 1
Food: 3
Service: 1
Came in an hour before closing for a carry out order. The young female, I believe her name is Savannah, working the counter inside was obviously visibly upset with having to take our order. She continually rolled her eyes at us and seemed put off that people had the audacity to make her work an hour before they close. I submitted a review from the information on our receipt through the jimmy John’s website and never heard back from this company. Clearly they do not value feedback from their paying customers.
Atmosphere: 1
Food: 1
Service: 1
This place is so disappointing. Overpriced small portions. Never
Food: 1
Restaurantji Recommends
Saturday, Sept. 9, 2023. 12:09 PM, Falcon Colorado Jimmy Johns.For over 15 years I have ordered the same thing. "#10, all the freebies, no peppers". Plain.... simple, exactly what I want. Worked from coast to coast at all Jimmy Johns. Not today!Today, I ordered the same thing. Saturday right after noon, the place was really busy. Now I know why."#10, all the Freebies, no peppers".... was not understood by the cashier. He says "ok.... #10. do you want anything on that?""YES! All the Freebies, no peppers" was my response.Cashier: "I can't enter in 'all the Freebies' on this computer. Just tell me what you want on your sandwich.Me: "I want, (what I have ordered for over a decade) all the freebies and no peppers!"Cashier: You need to look at the list, tell me what you want on your sandwich.Me: I read back to the cashier out loud the complete list of Freebies, word for word as printed on the display board, but I put NO in front of peppers.What did I get? #10, 3Xmustard, no tomatoes, no pickles and probably something else was missing.... I don't know. I didn't memorize the posted Freebie list. Never needed to memorize the list before today.Next time I'll have the cashier read back my order to me, checking what I the cashier believes I ordered. This will ultimately make the line behind me longer at what is probably the busiest hour of the week for JJ's."All the Freebies, no peppers" ..... really simple and easy. It seems to me like that's how the cool people order from JJ's.One of the reasons why I like Jimmy Johns more than Subway is it's simple to order, fast preparation, no long lines waiting to order your food. Not today. Cashier couldn't find the "All the Freebies" button on his machine.
Atmosphere: 1
Food: 5
Service: 5
Went in for a late lunch with family. Service was prompt and friendly. Establishment was very clean. Food was typical Jimmy John's: simple sandwiches done well. Bread was fresh and sandwiches tasty. Good portion size for the price.
2:17 PM. June 9, 2013. Falcon (Peyton), Colorado Jimmy John's.Good food. Service is ok. The place was clean too!ATMOSPHERE: ....loud, ANGRY, heavy metal punk rock music blaring (way too loud, like the doors were locked for the night, staff are cleaning down and there are no customers at all).ATMOSPHERE my family wanted was to take a break from the road and eat sandwiches in the middle of the afternoon.ATMOSPHERE here was not at all appreciated or expected.ATMOSPHERE was more like my family members were getting tattoos than just eating sandwiches and talking about our day so far. Food was good though. So was service, and clean restrooms.ATMOSPHERE: Simplest thing to do properly when everything else is done correctly.Maybe someday Yelp will allow attaching videos and not just take photos to add to a review. You can't take pictures of angry, loud music dictating the ATMOSPHERE. The place smelled nice though. Another plus.
For the love of God, write the name or sandwich number on the sandwich, to avoid things like almost killing someone with a sandwich that contains stuff they are allergic to. They provide you with a black pencil for this, just use it! This can not be that hard.
Thank you Scott! You your amazing you really made an impression with our office! Thank you once again