Every single time my boyfriend and I have come here, we get awful service and awful food. We got food last night for dinner: we received 2 items that were incorrect, not a super big deal I was going to eat it anyway BUT...I went to bite into my chicken sandwich and it was so hard and stale I couldn't even chew it. I had to spit it out. Pur fries were unsalted, cold, dry, and completely stale.
I dont know what's with this resturaunt location but obviously somethings not right. The employees are rude, I do not want to come back. I also recommend you take your business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
hunter burch
If you want to wait for your food this is the place because they spend more time yelling at each other than actually doing thier jobs. Chances are they still miss food
Atmosphere: 1
Food: 5
Service: 1
Shawn Sasser
So I got shot in the gulf war and I have to order manually up front at the counter because my hands shake badly and it makes ordering on the screens not fun at all. I stand there for 5 mins from 9:06am to 9:11am the manager comes running over to get the order for the doordasher. She looks right at me then goes back to the kitchen. I said can you help me, she ignores me. So I said again louder can you help me, knowing she heard me, she ignores me again. So I leave. The old me would have gone out to the car to get my sledgehammer and smash all the screens in the entire store making sure they don't have to take orders for customers. Thank god for anger management cause I probably would have smashed her hands so she can step in my shoes for a minute. Instead I will never enter a McDonald's ever again period.
Atmosphere: 1
Food: 1
Service: 1
James Quilter
I wish I could give this place a double zero.. @ approximately 1025am on 12282025 I realized I can no longer come here. If I ask for 6 big breakfast combos to feed my family, why are we crazy and why did you and the co worker get mad? Crazy work. You asked for a job yet don't want to do it? This is after the last time we received the horrible service. Tried to give it one more shot. Nope done with. Good luck with this place. It's a hit and miss. Depends on who's working....
Atmosphere: 1
Food: 1
Service: 1
Shelly Walt
I'm lovin it!
Food: 4
Service: 4
Pragmatic Person
Service at every McDonald's has gone down hill since 30 year olds have made it their career choice. But this McDonald's in Falcon is the worst. Wrong orders, longest lines. Terribly managed. Just awful. Avoid if you can, I will drive an extra 10 minutes just to avoid this one.
Atmosphere: 1
Food: 3
Service: 1
Tommy Hoefler
Lobbys closed 40 minutes after posted open time and pick up is available
Chris Grant
Worst McDonald's ever!!! How hard is it to complete a order... wife and I order 2 sausage biscuit combos.... absolutely NOOOOOO has browns wirh our order just sandwiches and not even the drinks...
Food: 1
Service: 1
ELENA SEDLER
Always smells like sewer. Wouldn’t order from this location.
Atmosphere: 1
Food: 1
Service: 1
M M
Terrible service !!!!
The girl with the purple hair at the drive through is absolutely nasty. This is the second time I’ve had to deal with her, she’s annoyed, rude and shouldn’t have a job.
Just very disappointed with this McDonalds They never have ice cream There's always a long line at the drive-thru Quite often you don't get what you ordered
Atmosphere: 3
Food: 2
Service: 3
Jesse Sweetalla
No longer coming to this location because they are the only one that charges 3.99 to substitute the folded egg on my breakfast sandwich for the round egg I understand that its a better egg but 4 dollars is ridiculous
Atmosphere: 1
Food: 1
Service: 1
Ron Holzhuter
Ordered a McRib meal. Get about 10 miles away when I got to the sandwich. It was a naked McRib. Bread, pickles, and the meat. Turned around, got back, waited for 6 minutes, got new sandwich, no onions. Turns out they were out.. SMH. HORRIBLE
Atmosphere: 3
Food: 1
Service: 2
Johnny Dean
1 cold chicken nugget in a 4 piece, mcdouble looks like it was stepped on, oh and it took 28 minutes. This place is broken, corporate needs to shut this one down. It's always the worst experience imaginable at this location. Never again.
Atmosphere: 1
Food: 1
Service: 1
Jessica Calderon
Inside and outside of the restaurant is clean and well kept. Prices are as reasonable as they can be with the recent tax increases. The staff is helpful and polite.
Every single time my boyfriend and I have come here, we get awful service and awful food. We got food last night for dinner: we received 2 items that were incorrect, not a super big deal I was going to eat it anyway BUT...I went to bite into my chicken sandwich and it was so hard and stale I couldn't even chew it. I had to spit it out. Pur fries were unsalted, cold, dry, and completely stale.
I dont know what's with this resturaunt location but obviously somethings not right. The employees are rude, I do not want to come back. I also recommend you take your business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
If you want to wait for your food this is the place because they spend more time yelling at each other than actually doing thier jobs. Chances are they still miss food
Atmosphere: 1
Food: 5
Service: 1
So I got shot in the gulf war and I have to order manually up front at the counter because my hands shake badly and it makes ordering on the screens not fun at all. I stand there for 5 mins from 9:06am to 9:11am the manager comes running over to get the order for the doordasher. She looks right at me then goes back to the kitchen. I said can you help me, she ignores me. So I said again louder can you help me, knowing she heard me, she ignores me again. So I leave. The old me would have gone out to the car to get my sledgehammer and smash all the screens in the entire store making sure they don't have to take orders for customers. Thank god for anger management cause I probably would have smashed her hands so she can step in my shoes for a minute. Instead I will never enter a McDonald's ever again period.
Atmosphere: 1
Food: 1
Service: 1
I wish I could give this place a double zero.. @ approximately 1025am on 12282025 I realized I can no longer come here. If I ask for 6 big breakfast combos to feed my family, why are we crazy and why did you and the co worker get mad? Crazy work. You asked for a job yet don't want to do it? This is after the last time we received the horrible service. Tried to give it one more shot. Nope done with. Good luck with this place. It's a hit and miss. Depends on who's working....
Atmosphere: 1
Food: 1
Service: 1
I'm lovin it!
Food: 4
Service: 4
Service at every McDonald's has gone down hill since 30 year olds have made it their career choice. But this McDonald's in Falcon is the worst. Wrong orders, longest lines. Terribly managed. Just awful. Avoid if you can, I will drive an extra 10 minutes just to avoid this one.
Atmosphere: 1
Food: 3
Service: 1
Lobbys closed 40 minutes after posted open time and pick up is available
Worst McDonald's ever!!! How hard is it to complete a order... wife and I order 2 sausage biscuit combos.... absolutely NOOOOOO has browns wirh our order just sandwiches and not even the drinks...
Food: 1
Service: 1
Always smells like sewer. Wouldn’t order from this location.
Atmosphere: 1
Food: 1
Service: 1
Terrible service !!!!
The girl with the purple hair at the drive through is absolutely nasty. This is the second time I’ve had to deal with her, she’s annoyed, rude and shouldn’t have a job.
Restaurantji Recommends
Just very disappointed with this McDonalds
They never have ice cream
There's always a long line at the drive-thru
Quite often you don't get what you ordered
Atmosphere: 3
Food: 2
Service: 3
No longer coming to this location because they are the only one that charges 3.99 to substitute the folded egg on my breakfast sandwich for the round egg I understand that its a better egg but 4 dollars is ridiculous
Atmosphere: 1
Food: 1
Service: 1
Ordered a McRib meal. Get about 10 miles away when I got to the sandwich. It was a naked McRib. Bread, pickles, and the meat. Turned around, got back, waited for 6 minutes, got new sandwich, no onions. Turns out they were out.. SMH. HORRIBLE
Atmosphere: 3
Food: 1
Service: 2
1 cold chicken nugget in a 4 piece, mcdouble looks like it was stepped on, oh and it took 28 minutes. This place is broken, corporate needs to shut this one down. It's always the worst experience imaginable at this location. Never again.
Atmosphere: 1
Food: 1
Service: 1
Inside and outside of the restaurant is clean and well kept. Prices are as reasonable as they can be with the recent tax increases. The staff is helpful and polite.
Atmosphere: 5
Food: 5
Service: 5
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