Wendy's
101 Railroad Ave, Rifle
(970) 625-1994
Recent Reviews
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I went through the drive-thru to make a purchase, and the manager was the one who took my payment. She was very rude because I wanted to pay with Apple Pay, and she kept insisting that they didn’t accept that payment method. I told her that they did, and that I could see it right there, but she said she couldn’t reach far enough to take my phone (even though I’ve paid that way before without any problem). She was in a terrible mood and said that if the phone fell, it wasn’t her problem — in a very rude and disrespectful way. Worst customer service.
Atmosphere: 1
Food: 2
Service: 1
I found a hair on my French fries 🤮
Atmosphere: 1
Food: 2
Service: 1
Good lucky trying to get any service here unless you are going threw the drive threw
Terrible service, I was supposed to get a refund or a gift card in the mail and never received it by the manager Alea. I have contacted her and have got nothing back.
Slooooow I
Atmosphere: 2
Food: 3
Service: 2
the rude little girl who is constantly wearing airpods at the drive through (crazy unprofessional btw, fix your standards) needs to work on her attitude and manners. you're welcome is how you respond to thank you no mhm. fix you face and learn customer service or get another job. fix the attitude of all your employees or stop hiring teenagers with no outside training, shouldn't get glared at and have faces made when a question is asked
Atmosphere: 1
Service: 1
Good food, quick service
Atmosphere: 5
Food: 5
Service: 5
Food is good but service is variable depending on who is working.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Chili
They straight up awful folks. Like I always have to come back because they would mess my order up. Today I went there and ask for two baconator and two Dave’s double but no the gave me one single Dave’s and three baconator.
Closed at 9:30. They just stood there and looked at me .
Service: 1
Restaurantji Recommends
The people that work here are often very rude. My mom went thru the drive thru with my son and when she got to the window she paud for what was order but had forgot to order my son's burger and a water, they rudely told her that if she wanted anything else she needed to go back through the drive
thru again to order because there are people behind her that need to eat. These employees often act as if they don't want to be there let alone help anyone. Wish the Wendy's in parachute was still open the employees there were way more appreciative and helpful.
Atmosphere: 1
Food: 2
Service: 1
Fries were cold, but everything else was okay.
Atmosphere: 5
Food: 4
Service: 5
They are really rude. I’m not asking for free food I was going to pay for it!!
Service: 1
Fast service
Food: 4
Service: 4
Recommended dishes: Crispy Chicken blt
Very appreciative on how nice the girl was at the window however we went through drive through and was told we couldn’t substitute the grilled for crispy on the wrap. I was later asked if I wanted crispy chicken instead of spicy chicken so I didn’t have to wait but preferred to wait. I was given an estimate of 6 minutes and we waited a bit longer which again is fine but when you take full HOT patties not cut in my salad that is not okay. I would assume that if I waited longer for my food it would be done correctly. I understand closing time is soon but that shouldn’t mean that they should sacrifice their quality…
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