Jesus is a great manager. Watch out for the other ones I ordered breakfast and lunch and was putting in apps and was told to leave.
Atmosphere: 5
Food: 5
Service: 5
Zachary Garrett
The store manager refused to fulfill a doordash order I had gone to pick up. After sitting for over 10 minutes waiting for the food, the manager informed me that they would ALWAYS make doordashers wait and that they would not even START the order until every person inside the store had already been served. This is for a customer who has already paid, who has been waiting on a delivery service that they are paying extra for, which Burger King then REFUSES to acknowledge or accept. The order ended up being cancelled due to the manager REFUSING to fulfill it, which affected my completion rate and the customer who was hoping to receive food.
Atmosphere: 1
Food: 1
Service: 1
Amissadai Apodaca
The food is ok, we come here very often, it was a bummer to get here on a Sunday and find out the heater at the kids play area wasn't working, hope it'll get fixed soon!
Atmosphere: 1
Food: 5
Service: 5
Louisa Maness
Tonight part of my order was missing from the drive thru. I called the store. Staff honored my request to have the GM call me. And he did. Promptly. And instead of the normal excuses/ ways around fixing the error, Jesus went out of his way to rectify the problem, immediately!!! And he had a conversation to learn about the demographics that his store serves. He's amiable and professional and has done real goals and expectations for our Burger King. He has my respects and best wishes for his career journey on Sterling.
Parking: The store is at a Home Depot center so the parking is abundant.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Flame Grilled Beef
Ashley Aranda
Placed order 11pm arrived 11:18 and although my order was placed and my card was charged I couldn't get my food.
Atmosphere: 1
Service: 1
Recommended dishes: BK Chicken Fries, Double Whopper
Sydney Bartling
Passing through the town on Christmas Day and Burger King was the only place open besides 711 and a Gas Station. Their lights were off but a few cars including ours got in line to see if they’d still serve us and thankfully they did. The wait time was short, food was freshly cooked, and our order was correct. Big thank you to the Team there for being open for those of us that needed something to eat!!
Still absolutely terrible food. They microwaved a Whopper. What in the world is wrong with them. They're supposed to be flame broiled not microwaved. It is impossible for this restaurant to Make an order correctly. Their food is terrible. They're buns awful. They're meat old. Terrible. If you get me on your burger they might just forget it completely. Then they get angry with you if you ask them to correct your food. This is literally a shameful place to eat. Sterling Colorado has had enough of restaurants like this that basically just from the customers I would not eat here and I would bet money that this restaurant will be closed very very soon unfortunately this restaurant gives a bad name to every Burger King in the country
Margo Ford
Unless you feel like waiting in line for 20 to 30 minutes just skip them
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Whopper
Joey Meitl
20 minutes waiting for the wrong order. Don't stop on a lunch break you won't have time too eat
They always make it wrong and when you walk up to the counter it takes 5 to 7 minutes to be asked if we need help
Atmosphere: 1
Food: 1
Service: 1
Terry Evans
The service there has gotten so much better than it was in the past. That's why I stopped going there. Now I place an order for pickup while sitting in the parking lot and it only takes a few minutes after I walk in that my order is ready. Way better quality of care in making the orders, and speed in getting it out. I now go there several times a week knowing that I won't be stuck waiting half an hour. I'm in and out in just a few minutes. Good job guys!!?
Atmosphere: 5
Food: 4
Service: 5
Jose Castillo
Used to go here because they offered first responder deals. Stop because they said correctional officers are not real first responders. Someone needs to tell them that's wrong. They are also demanding first responder ids in order to get the discount. I dont have an issue with that but when I'm in uniform I'd expect them to one and one together.
Ridiculous...
Atmosphere: 1
Food: 1
Service: 1
Juan Gómez
The chicken burgers are only the meat and bread ? and a small portion of vegetables, they have no flavor at all although their staff was very good when telling them that they didn't even have a slice of tomato ? they gave me another one that didn't either It was very good but hunger makes you eat whatever they give you if it was already paid for, there's no way, it's not the Burger King chain from a few years ago. The sizes of the hamburgers are the same medium or large girls, which only makes the difference. Now it's the drinks, sorry but it's the truth... they should improve the quality of the burger.
Food: 2
Service: 5
J V
Most tables are usually dirty, the food seems to be dry as it was left out before cooking. Not worse than McDonald's.
Jesus is a great manager. Watch out for the other ones I ordered breakfast and lunch and was putting in apps and was told to leave.
Atmosphere: 5
Food: 5
Service: 5
The store manager refused to fulfill a doordash order I had gone to pick up. After sitting for over 10 minutes waiting for the food, the manager informed me that they would ALWAYS make doordashers wait and that they would not even START the order until every person inside the store had already been served. This is for a customer who has already paid, who has been waiting on a delivery service that they are paying extra for, which Burger King then REFUSES to acknowledge or accept. The order ended up being cancelled due to the manager REFUSING to fulfill it, which affected my completion rate and the customer who was hoping to receive food.
Atmosphere: 1
Food: 1
Service: 1
The food is ok, we come here very often, it was a bummer to get here on a Sunday and find out the heater at the kids play area wasn't working, hope it'll get fixed soon!
Atmosphere: 1
Food: 5
Service: 5
Tonight part of my order was missing from the drive thru. I called the store. Staff honored my request to have the GM call me. And he did. Promptly. And instead of the normal excuses/ ways around fixing the error, Jesus went out of his way to rectify the problem, immediately!!! And he had a conversation to learn about the demographics that his store serves. He's amiable and professional and has done real goals and expectations for our Burger King. He has my respects and best wishes for his career journey on Sterling.
Parking: The store is at a Home Depot center so the parking is abundant.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Flame Grilled Beef
Placed order 11pm arrived 11:18 and although my order was placed and my card was charged I couldn't get my food.
Atmosphere: 1
Service: 1
Recommended dishes: BK Chicken Fries, Double Whopper
Passing through the town on Christmas Day and Burger King was the only place open besides 711 and a Gas Station. Their lights were off but a few cars including ours got in line to see if they’d still serve us and thankfully they did. The wait time was short, food was freshly cooked, and our order was correct. Big thank you to the Team there for being open for those of us that needed something to eat!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap
Still absolutely terrible food. They microwaved a Whopper. What in the world is wrong with them. They're supposed to be flame broiled not microwaved. It is impossible for this restaurant to Make an order correctly. Their food is terrible. They're buns awful. They're meat old. Terrible. If you get me on your burger they might just forget it completely. Then they get angry with you if you ask them to correct your food. This is literally a shameful place to eat. Sterling Colorado has had enough of restaurants like this that basically just from the customers I would not eat here and I would bet money that this restaurant will be closed very very soon unfortunately this restaurant gives a bad name to every Burger King in the country
Unless you feel like waiting in line for 20 to 30 minutes just skip them
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Whopper
20 minutes waiting for the wrong order. Don't stop on a lunch break you won't have time too eat
Awesome service!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They always make it wrong and when you walk up to the counter it takes 5 to 7 minutes to be asked if we need help
Atmosphere: 1
Food: 1
Service: 1
The service there has gotten so much better than it was in the past. That's why I stopped going there. Now I place an order for pickup while sitting in the parking lot and it only takes a few minutes after I walk in that my order is ready. Way better quality of care in making the orders, and speed in getting it out. I now go there several times a week knowing that I won't be stuck waiting half an hour. I'm in and out in just a few minutes.
Good job guys!!?
Atmosphere: 5
Food: 4
Service: 5
Used to go here because they offered first responder deals. Stop because they said correctional officers are not real first responders. Someone needs to tell them that's wrong. They are also demanding first responder ids in order to get the discount. I dont have an issue with that but when I'm in uniform I'd expect them to one and one together.
Ridiculous...
Atmosphere: 1
Food: 1
Service: 1
The chicken burgers are only the meat and bread ? and a small portion of vegetables, they have no flavor at all although their staff was very good when telling them that they didn't even have a slice of tomato ? they gave me another one that didn't either It was very good but hunger makes you eat whatever they give you if it was already paid for, there's no way, it's not the Burger King chain from a few years ago. The sizes of the hamburgers are the same medium or large girls, which only makes the difference. Now it's the drinks, sorry but it's the truth... they should improve the quality of the burger.
Food: 2
Service: 5
Most tables are usually dirty, the food seems to be dry as it was left out before cooking. Not worse than McDonald's.
Atmosphere: 2
Food: 2
Service: 3
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