Chuck E. Cheese
305 Marshall Rd, Superior
(720) 304-8814
Recent Reviews
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I like the food but my kid did not like the games or the trampoline and no mascot so -1 star
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salad Bar, Pepperoni Pizza, Chuck E Cheese Meal, Game, Regular Wings, Party Pack, French Fries, Cheesy Bread
the two year old enjoyed it but the 6 year old was bored the whole time since some of the games didn't work. The pizza was...uh it was something. Taste like ketchup on cornbread to me. Paid $12 for a salad and the salad bar was never filled after asking multiple times if it was gonna be refilled. Kept saying yes from one then another worker said "I have no idea" and walked off. It was just dead empty and dull in there. Bits of trash on the floor, the guy at the desk was trying his best at least...
Clean and nice but very unorganized and not knowledgeable. Booked a party here and on the day of, no one knew what was going on or what we had ordered.
Food was ok at best. App sampler was cold and not worth it.
Won’t be back.
Atmosphere: 4
Food: 5
Service: 3
Nice but could be cleaner, and the machines could function more.
Atmosphere: 3
Food: 4
Service: 2
This establishment needs to hire people with more than one brain cell! I've never been so disappointed in a Chuck E cheese location. I know the corporation has to make millions and billions so they're going to jack all the prices up but $29 for a pizza you could get anywhere else for $14 is ridiculous!
We went here on Friday night. When we got here about 6:00 p.m. it was not super busy but somehow the employees couldn't find time to man the front counter. After about 20 minutes we finally got our tokens and placed our order - nothing complicated, a supreme pizza and some hotwings for the adults and a personal pan pizza for my grandson. We were handed a buzzer since they no longer delivered to the table and we went off to play games. Fast Forward almost 30 minutes later the buzzer had not gone off. I walked over to the window only to find my pizza and hot wings sitting in the window. This is not the first time this has happened, apparently the kitchen doesn't understand how to actually use the buzzer system they just give them to you to make you feel better about yourself.
Once we did finally get our order we were still missing the personal pan pizza. I went back over to ask the manager about it and he said no problem I'll bring it right out. We waited about another 10 minutes and asked again and the Mexican lady behind the counter was not only rude but treated us like idiots because we didn't keep our buzzer ( after the manager took it promising to bring the food to our table)
The food was decent. Nothing to write home about but not terrible and we all enjoyed dinner. My only complaint is it's about 3x the price it should be but I guess that's how you screw over an entire organization especially when the majority of the customers are foreigners so probably not intelligent enough to understand the value of what they're paying.
Getting dessert was what took the cake, literally! We ordered a slice of cake and were handed a buzzer. She told us it would take about 10 to 15 minutes!!
Now I know based on the food I've already had that they aren't making fresh cake for every order so why should it take 10 to 15 minutes to cut a slice of cake and put it on the plate? Fast forward almost 20 minutes later we want back and asked her about the cake. She disappeared and came back with a prepackaged piece of cake sitting on a plate. Really!
Like I said apparently using more than one brain cell by the staff at this establishment is not allowed. Evidently they don't know how to put a piece of cake that is already prepackaged on a plate, I'm guessing it was too difficult to open the freezer door!!
The apathy of nearly every employee at this location is amazing. If the manager had apologized or done anything to make up for it I might feel differently but
We won't be back anytime soon ...
Atmosphere: 3
Food: 3
Service: 1
The food was disgusting. I had the salad bar, and the pineapple was bad, and the dressing was borderline bad. I was sick for 2 days after this visit. And for the price they charge, there is no reason it should be this terrible.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Salad Bar, Pepperoni Pizza
Kids version Dave and Buster. Much fewer games, and older. Overall feels outdated. Food is way overpriced given the quality if purchased separately.
Atmosphere: 4
Food: 3
Service: 5
This has gone extremely downhill. They removed several games and the few that are left are broken. They changed ticket awards on the games and put stickers over top. You can only win 1-2 tickets at a game if you're lucky. It's $30 per kid for 60 mins of play and they got maybe $1 worth of crap from the ticket counter. Completely disappointed. We won't be back ever.
Took the kids there by request from our 2 year old. Went on a Friday night at 7 and never saw Chuck E. The kids asked and they said chucky was sleeping. Other than that it was cool.
Atmosphere: 4
Food: 5
Service: 4
It is everything you would expect from Chuck E Cheese, poor food quality, and high prices, but the kids like it.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Many games were broken or closed. Space could be used better.
Atmosphere: 3
Service: 4
Don't go here! The damn manager stays there talking forever and laughing about senseless things before he can help you with anything me and my kids were waiting on him for 15 minutes just to get help with getting our prizes and can care less of helping you so please don't go there and he keeps referring everyone to lone tree so that pretty much summs up the place!
Atmosphere: 1
Food: 1
Service: 1
I got Invited for a birthday party, it was on Saturday and I was amazed how the hostesses were very attentive, offering great service. The pizza was great.The decorations were great! This was by far a great organized location.
Atmosphere: 5
Food: 5
Service: 5
I absolutely love bringing my son here , as well as his cousins. But to pay $12 for the salad bar and all the lettuce be brown and old was pretty disappointing. Then we asked for new plates as it states "please use a new plate every time you come up" and the workers looked at us like we were crazy and laughed at us.
Atmosphere: 5
Food: 1
Service: 2
Very friendly staff, lots of fun for the kids
Atmosphere: 5
Food: 5
Service: 5
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