It's ok of a place. Food is good. Many changes from last time I was at this place
Valentino Trujillo
Came here at 10:45 told me they didn’t have enough time for me or my money and told me they were closed. Turn the AI robot on me as I drove off on the speakerphone through the drive-through horrible.
Byron Huntington
I dont like giving poor reviews. However, the customer service and food here has been consistently poor for some time now. Do not waste your money on cheese curds. They will come over cooked to the point the cheese is cooked out of them leaving you with a shell of coating. The amount in my last order barely made it above halfway in the container. Customer Service about it is subpar at best with excuses about weight over volume and they've even told me the cheese probably melted out in the bottom of the container and I should check. The diet root beer is always calibrated wrong, its like getting carbonated water with essence of root beer. At this point I doubt that I'll be going back. I'd rather pay the extra at Culvers knowing the food will be as expected or they will attempt to make it right.
Christine L
Good was good and hot. Service ok, but manager got an attitude when I told him they forgot a few items on a $75 order. He was sarcastic and demeaning after we asked for the rest of our order.
Melissa Shrader
I don't give bad reviews and always try to find something positive, but this time I can't. We ordered the chicken tenders meal that comes with a biscuit and fries. The fries were cold, chewy, and hard. The biscuit had to be day old. It was cold and hard as a rock. The chicken was warm but overcooked and chewy. The dining room was dirty, and almost every table had crumbs, drink lids, and sticky spilled stuff on it. They were not busy. We were the only ones in the dining room at about 3 pm. This was a KFC and A&W combined location.
Atmosphere: 1
Food: 1
Service: 1
Vaughn
Well just had my craving for cheese curds and they were great as usual but I also ordered a toot beer and I was like 3/4 ice ...as drinks aren't already a rip off . Sad they can't train employees properly.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheese Curds
Krystal Martinez
Bryce has excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Root Beer Float
jim robison
Chicken wasn't done. A&W root beer fountain shot out carbonated water. You have to get a 5 digit code from a employee to use the rest room. Ended up just throwing our dinners away and leaving.
sean urland
Went inside to order on a Thursday night around 7:30, we stood there for 15 minutes without even being greeted. The two line cooks stood there looking at me talking crap and laughing as I was growing agitated. Poor service and rude workers!! ??
Atmosphere: 1
Food: 1
Service: 1
Brenda Lujan
The white guy in there always has an attitude! He works nights. Like it's your job to serve us.
Table's were dirty ,trashcan s overflowing into floor thighs were no cooked proper and fat not removed sodamachine out of order ,obviously they don't care to have sit-down customers .if it wasn't for the girl working the drive up window ,who seemed to be the only person working, this would have turned me away for good at this location,they need to clean up there act,. I had worked at a KFC in my younger years and I can see this location has week management ,it's like they could care less if you come for a meal
Atmosphere: 2
Food: 1
Service: 4
Joanne Macias
Had the wed special country fried steak good portion size all nice an warm
Food: 5
Service: 5
Andrew Capen
I don't like giving bad reviews.
Every time I come to the store they're out of so many things and they don't tell you until you already pay for them and then they come out and they're like hey we don't have those anymore this happened twice in a less than a week, also I don't know why but every member of the staff seems to have a chip on their shoulder because its like they're angry at me for even ordering there and I don't understand that at all. The food takes forever, and that would be forgivable if all the other things about this establishment weren't so embarrassingly bad. My last visit there was 7/13/24, and the food was really gross for some reason
Atmosphere: 2
Food: 1
Service: 1
Julie Chavez
Wow was rushed when I ordered. So missed half the food I needed. Then waited for my food forever and they missed items so was gonna run back in but door was locked so had to do drive thru. Don't waste ur time
It's ok of a place. Food is good. Many changes from last time I was at this place
Came here at 10:45 told me they didn’t have enough time for me or my money and told me they were closed. Turn the AI robot on me as I drove off on the speakerphone through the drive-through horrible.
I dont like giving poor reviews. However, the customer service and food here has been consistently poor for some time now. Do not waste your money on cheese curds. They will come over cooked to the point the cheese is cooked out of them leaving you with a shell of coating. The amount in my last order barely made it above halfway in the container. Customer Service about it is subpar at best with excuses about weight over volume and they've even told me the cheese probably melted out in the bottom of the container and I should check. The diet root beer is always calibrated wrong, its like getting carbonated water with essence of root beer. At this point I doubt that I'll be going back. I'd rather pay the extra at Culvers knowing the food will be as expected or they will attempt to make it right.
Good was good and hot.
Service ok, but manager got an attitude when I told him they forgot a few items on a $75 order.
He was sarcastic and demeaning after we asked for the rest of our order.
I don't give bad reviews and always try to find something positive, but this time I can't. We ordered the chicken tenders meal that comes with a biscuit and fries. The fries were cold, chewy, and hard. The biscuit had to be day old. It was cold and hard as a rock. The chicken was warm but overcooked and chewy. The dining room was dirty, and almost every table had crumbs, drink lids, and sticky spilled stuff on it. They were not busy. We were the only ones in the dining room at about 3 pm. This was a KFC and A&W combined location.
Atmosphere: 1
Food: 1
Service: 1
Well just had my craving for cheese curds and they were great as usual but I also ordered a toot beer and I was like 3/4 ice ...as drinks aren't already a rip off . Sad they can't train employees properly.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheese Curds
Bryce has excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Root Beer Float
Chicken wasn't done. A&W root beer fountain shot out carbonated water. You have to get a 5 digit code from a employee to use the rest room. Ended up just throwing our dinners away and leaving.
Went inside to order on a Thursday night around 7:30, we stood there for 15 minutes without even being greeted. The two line cooks stood there looking at me talking crap and laughing as I was growing agitated. Poor service and rude workers!! ??
Atmosphere: 1
Food: 1
Service: 1
The white guy in there always has an attitude! He works nights. Like it's your job to serve us.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
Had a mess up on our order, and the staff made it right very quickly. We did enjoy the food and how quickly it came out.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Root Beer Float, Fries, Cheeseburger, Cheese Curds, Burger
Table's were dirty ,trashcan s overflowing into floor thighs were no cooked proper and fat not removed sodamachine out of order ,obviously they don't care to have sit-down customers .if it wasn't for the girl working the drive up window ,who seemed to be the only person working, this would have turned me away for good at this location,they need to clean up there act,. I had worked at a KFC in my younger years and I can see this location has week management ,it's like they could care less if you come for a meal
Atmosphere: 2
Food: 1
Service: 4
Had the wed special country fried steak good portion size all nice an warm
Food: 5
Service: 5
I don't like giving bad reviews.
Every time I come to the store they're out of so many things and they don't tell you until you already pay for them and then they come out and they're like hey we don't have those anymore this happened twice in a less than a week, also I don't know why but every member of the staff seems to have a chip on their shoulder because its like they're angry at me for even ordering there and I don't understand that at all. The food takes forever, and that would be forgivable if all the other things about this establishment weren't so embarrassingly bad. My last visit there was 7/13/24, and the food was really gross for some reason
Atmosphere: 2
Food: 1
Service: 1
Wow was rushed when I ordered. So missed half the food I needed.
Then waited for my food forever and they missed items so was gonna run back in but door was locked so had to do drive thru.
Don't waste ur time
Food: 3
Service: 1
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