Kneaders Bakery & Cafe

9785 Washington St, Thornton
(303) 953-7350

Recent Reviews

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Angela Horsley

They STRUGGLE to get orders correct especially online orders. There have been 4 separate times they have butchered my order. I'm not sure what happens between ordering and reading the order and making the food, but they need to hire more compantant readers or something. Today we ordered a sandwich with no kneader sauce and the lettuce had drippings of the sauce like they forgot and just switched the bread. Didn't include my child's sandwich in the order to all. I had to make her a sandwich at home. That's just today, honestly it has been way worse. I guess we're just masochists, because we keep going back. If you eat here order in person, because it's always fine in person. I hate to sound stuck up, but I have worked in food service, its not hard to read an order off a recipet and make it accordingly. Maybe corporate should look at the management at this location or maybe analyze who the line cook is. Something should change this place is worse than McDonald's with accuracy. Have a staff meeting it's so embarrassing to have such good food and such poor execution.

Atmosphere: 4

Food: 4

Service: 2

Gila Bustios

Amy and Chaya delivered the BEST service anyone could wish for! Even though it looked like they were the only employees in the building, they were super attentive and gave service with a smile! They were absolutely amazing, and the reason why we would come back! Keep them!

Atmosphere: 5

Food: 5

Service: 5

William Cook

Took my son here before school and it was pretty great! The cost was much more affordable than I expected and food was good. Fun inexpensive place

Atmosphere: 5

Food: 4

Service: 4

Sofia Zúñiga De Gallo

Very good service and quality

Wes Humphrey

Excellent food and excellent service.

Atmosphere: 5

Food: 5

Service: 5

Tammy

Food took a little bit to come out they gave us free pastries AND there are two ladies working alone WITH THE BEST ATTITUDES! I love when customer service is AMAZING!! The manager was here talking the poor girls head off and she still pushed through and handled business. Great staff!!

Atmosphere: 5

Food: 5

Service: 5

Jenna Jensen

Our company ordered a large amount of food and to find out we had several pieces of hair in our sandwich bread, it was very off putting! See picture attached! That was one example, we had a few others find animal hair imbedded in the bread as well! We reached out with photo proof and unfortunately the customer service was poorly executed! The guy barely let us speak a word and didn’t listen! He was very rude! He goes of the hundreds of dollars we spend here’s 25 dollars! Definitely will not be coming back! Customer service needs work!

Food: 3

Service: 1

Gary's Words

Great food always, more than helpful staff this place is a gem for sure.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Avocado

Zaida Amador

I stopped by this morning to grab croissant sausage eggs and cheese sandwich. They gave me ham. I don't like ham. I wasted my money. I was on my way to work, I didn't have time to return it.
Check your order before you drive-off.

Food: 5

Service: 2

Kevin Corbin

This is the first time I have ever tried it and it was straight 🔥🔥🔥🔥🔥

Food: 5

Service: 5

Ashley Simmons

Fantastic food, fantastic service (Richard was wonderful) great value
Shop was adorable
We took the pie tasting class wonderful lots of information too.

Atmosphere: 5

Food: 5

Service: 5

Marco Sigala

Absolutely wonderful place. Richard the Gm was here and was very accommodating super friendly wonderful food. Came for a pie and roll tasting event and will be coming back as much as we can the orange rolls are like crack.

Atmosphere: 5

Food: 5

Service: 5

Sam

Ordered a chicken salad sandwich via door dash AND a cinnamon roll. Bread hardly had any chicken salad on it and cinnamon roll was old and hard. Came to leave a review and saw that there are other reviews about the sandwiches not having much on them.

Food: 1

Gloria Reeves

So good!

Atmosphere: 5

Food: 5

Service: 5

MAS

Ordered a chicken salad sandwich via door dash AND a cinnamon roll. Bread hardly had any chicken salad on it and cinnamon roll was old and hard. Came to leave a review and saw that there are other reviews about the sandwiches not having much on them.

Food: 1

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