Subway
3929-B E 120th Ave, Thornton
(303) 452-0305
Recent Reviews
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Used to work here, kinda disappointeD that it's been over 5 years and you idiots still haven't updated your Google page
I visited this subway the other evening and I can honestly say that it was the best subway experience that I have ever had. The staff were all so friendly, excelled at their jobs, and provided top notch customer service. I didn't even think an experience like this was possible in this day and age, but they proved me wrong. This place and the kind workers there are worth stopping in for!
Atmosphere: 4
Food: 5
Service: 5
I ordered the Elite Chicken, Bacon and Ranch salad. Hardly call it a salad. It barely had Lettuce or other veggies I requested. I was expecting a large salad since it as almost a $15.00 salad. And all I got was a mushy mess. Very disappointed.
Food: 1
This location is hit or miss. With both service and food quality. Depending on who's working, depends on how well your sandwich is made. If it's the two young gals that work at night. They always mess up my sandwich and for some reason take forever to help me. One night I was waiting for my pickup order. They saw me choose to ignore me and go outside and do something. I don't know what. I almost went around the counter to get my sandwich. It's an interesting location. I would suggest going during the day or I don't know when. Just take your chance.
Atmosphere: 4
Food: 4
Service: 3
I ordered online but needed a side of meatballs for my kids. They usually run about 5.00 because I am charged double meat as I always get a meatball sub. Instead the girl with purple hair charged me 10.00 for 8 meatballs! And they were cold out of the refrigerator. I commented and the price and was ignored. This is my usual Subway but I'll be hitting a different one. I always have issues with this one and this was the final straw.
Atmosphere: 3
Food: 2
Service: 3
There are only two people working during the dinner rush. Stood in line for over 30 minutes for two sandwiches. Need more staff.
Atmosphere: 3
Food: 3
Service: 2
Staff are great and hardworking, but this location is CONSISTENTLY understaffed. During dinner rush they are overwhelmed with online orders but don't have enough people to handle both those and the in store customers in a timely manner. Management needs to hire more employees and have a properly scheduled staff for busy times.
Caring and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey & Ham, Subway Club, Rotisserie-Style Chicken
Staff was so polite. Clean location. Didn’t see any of the issues that others have complained about. Glad I picked this location
Atmosphere: 5
Food: 5
Service: 5
BUYER BEWARE: Different pricing when checking out than what is on the menu.
I’ve been to this location several times but never solo where I only ordered one thing.
Ordered the honey mustard chicken wrap, nothing extra, no guac, not mozzarella. Price on the menu says $7.49, wrap rang up at $9.49. There was no line so I asked why, the gal working didn’t know but adjusted the price. Check your receipt!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
I've been to several other subways and by far this subway has had the best customer service, its always clean, and they have speedy service this is definitely my go to spot when I'm in the mood for subway. I noticed the review under me said this place had cockroches but to be honest I come a couple of times a week and I haven't seen anything like that.
Came here with my son yesterday & couldn’t even eat there because it’s full of tiny cockroaches. Disgusting!! Don’t believe me? Go in today & take a close look to the tables, floors & windows. I had already paid for my food but I chose not to eat it. Service was great but a little raid spray is needed for sure
Atmosphere: 1
Food: 1
Service: 5
Jordan !! Was so amazing this store is so lucky to have her thank you for being awesome I will be returning because of her.
Horrible and slow
Atmosphere: 1
Food: 1
Service: 1
Love to online order here. Food amazing, staff amazing. The manager is wonderful so polite and I enjoy walking in to say hello.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Cali Club
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