Wingstop
9645 Washington St Unit 130, Thornton
(303) 289-9464
Recent Reviews
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I’ve been coming to this Wingstop for years, and honestly, it’s hit or miss. The staff is great—I have no complaints about the exceptional service they provide. My issue is with the food.
The fries are consistently cold, even when served fresh. The chicken often lacks sauce, with the outside being dry and the inside only decently moist. My go-to order is the bone-in Garlic Parmesan wings, and it’s a regret almost every time. I keep hoping they’ll get it right, but I’m always disappointed. They come out bland and dry, with just a sprinkle of parmesan and no real trace of garlic—basically just plain wings with cheese on them.
I’m not a picky eater by any means, but for a Wingstop, this location really needs to step it up. As it stands, it’s hard for me to say I’ll be returning anytime soon.
The service at this location is horrible. They don’t check orders when packing to-go’s so you will always end up with missing food. Do not recommend unless you feel like triple checking your order and micromanaging their employees.
If you want Wingstop, go to literally any other location. I thought it was just the last two times, but this has now consistently been an issue.
I ordered Hot Honey Rub and Garlic Parmesan, and instead I got the equivalent of Chicken Nuggets because there's ALMOST NO SEASONING AT ALL. The fries are also incredibly underseasoned and are basically plain French Fries (which is a big disappointment because Wingstop's fries were MILES better than other chain's fries).
When I go to other locations, they're food is fine, but as I mentioned, the last couple times I've ordered, I've consistently gotten disappointing meals.
The service is so bad. The cashier (a blonde girl with glasses) was so mean. She doesn’t care customers much and focus talking to her coworkers a lot. I ordered food with her she doesn’t pay attention and keeps talking, not even smile since we got there. The food is ok but service was terrible
I ordered for pickup. Only 6 wing meal ‘well done!’ . My wings were soggy when it’s a dry rub and undercooked.. my fries were as if they’ve been sitting around. We eat wings at least once a month for sure or more. $17 and I’m throwing almost 3 of the 6 away.
I’m so tired of repeating my self over and over every time I call this place I specifically ask to please make my wings xtra xtra crispy every time and they always reassure me they will but every time I get there grab the bag and come home. They are not extra cooked. I’m sick of it. I go here all the time and I sit there on the phone and tell the person over and over and over throughout the whole conversation, please make it extra crispy. Please make it extra crispy and every time I get home it’s like they do it on purpose. It’s disgusting and I’m tired of it. That’s why I do not go to this place. I hate it and I never will go here again. This is the last time I’m gonna try this that is why I go to other wing places cause the people here must be slow. You have no clue how pissed I am all I ask for every time is extra crispy please and I never get it
Wings were not seasoned well.
I didnt get the brownie I paid for :(
Went today for food and was helped by kiante ( I think that’s you spell his name) was super positive, very helpful! Amazing worker!
Atmosphere: 5
Food: 5
Service: 5
Those dude's be killing it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
$80+++ for 40 wings you are 100% out of your mind. 🤣🤣 never again id pay $30 for your 40 wing combo. You are out of control 🤣🤣🤣 chicken wings used to be trash id never pay that balloon price for steroid wings.
Atmosphere: 1
Food: 1
Service: 1
If I could give it a zero I would! One of my order was incorrect. I ordered all flats and extra cooked time which did not happened. The staff who took the order repeated my order which was correct however, that was not the case when we received it. It was too late by the time we got home. To top it off, our boneless order with the dry rub was wet. That was so gross 🤢. I will not be returning to this establishment.
Atmosphere: 1
Food: 1
Service: 1
the guy that took my friends and i's order was so funny and had excellent service!
Atmosphere: 5
Food: 5
Service: 5
Wings are okay, place is abit dirty
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Wings
To go to wingstop and eat and see their outside area completely trashed shows enough. If they let this slide you can wonder what they allow on the inside. Close inspection you can see jimmy John’s ,tcby ,and wingstop share a trash can and you can see both jimmy John’s and tcby have placed there trash inside the bins while the wingstop employees have thrown it on the floor. Local stores have alerted wingstop to the trash area on Sunday(daily morning pickups) and it is still there days later with the manager today (Tuesday)stating it’s the trash men’s responsibility to pick up their trash when other stores have used the bins. It’s crazy to be so disrespectful to our hard working trash men but even more crazy to not have the common respect to clean up after them selfs. The trash bins are now taking up jimmy John’s parking from the side and and half the drive thru. Completely unacceptable!! Do your jobs !
Atmosphere: 1
Food: 4
Service: 1
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