Chris was so wonderful! Had never been to Fat Shack before and he was very kind helping us decide what we wanted. Lovely spirit and a great energy!
Atmosphere: 5
Food: 5
Service: 5
Ruin Nimbus
Every time I take a chance and order from this place my food is terrible, thankfully they can make a decent shake but seriously your money is better spent elsewhere. I went in once to pick up my food and whoever was working was horribly rude to me “ I said my name is Eric, I’m here for a…” they cut me off and said “Erin’s in the bathroom you can wait until she gets out” I was speechless. Management needs to step it up or shut it down.
Atmosphere: 1
Food: 3
Service: 2
Ve'ron
Late night favorite. 10:30pm I waited for an hour after ordering at the self serve kiosk in an empty restaurant, at least up until the thirty minute point. The manager was rude. He was tossing bags at customers who came in later after me. They also waited to get their orders after he ignored them for several minutes. The wait wasn’t the problem for me. It’s the fact I specifically selected no marina sauce. My receipt says no marina. So I know all the information they have back there should say no marina. The guy in the back shouted no marina. But there it was all over my sandwich and extra almost like to spite me lol. I returned my meal for a refund.
Atmosphere: 2
Food: 1
Service: 1
Luke Link
Came by at 12:45 and they were closed. Being closed during the hours you have listed as open is always a one star rating from me.
Service: 1
jimcarr65
The guy working behind the counter was rude. I felt like he wished that I never walked in the door. It didn't help matters that he was the only one working the counter and making the food. He said it would be 10-15 minutes and it was 25. Not sure how this place even stays in business. The chocolate shake was like drinking chocolate ice chips, the burger was just thrown together. First time and last time.
Atmosphere: 1
Food: 2
Service: 1
Alex Aleman
Absolutely one of the best services I’ve recieve from a fast food service chain. Amazing food and great after hour service
Atmosphere: 5
Food: 5
Service: 5
Scott “Splunkie”
Had the Fat Jersey. Damn good sandwich. Highly recommend Fat Shack! Good people and excellent food!
Atmosphere: 5
Food: 5
Service: 5
Alex Campbell
Chris was a great help for us being first timers and offered awesome customer service. Good was delicious, best sandwich I've had since moving here.
Atmosphere: 5
Food: 5
Service: 5
Marius Sextus
I am writing this solely to give recognition to Chris. He went above beyond and it was truly appreciated. Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Ceren K.
Chris was incredibly kind and helpful during my late-night visit! You can tell he genuinely cares about the customers and keeps a great attitude even during the late shift. It’s rare to find someone so positive and respectful at that hour , management should definitely recognize him for the great job he’s doing!
Food was great but the employee at the front told us he wouldn't eat the food if it was free
lillia
the workers there were very kind even though it was close to closing shout out especially to the guy with curly hair his hospitality was superb! definitely recommend coming here they will do you right!
Atmosphere: 5
Food: 5
Service: 5
Yazmina Medrano
I would honestly totally recommend this place very delicious burgers has a yummy flavors to it. Chris is very sweet! and Greg is badass and professional of what he does. Fat shack wouldn't be fat shack without those two! i would totally come back again
Atmosphere: 5
Food: 5
Service: 5
Steve Nykolajcuyk
Food was gross and the sandwich literally fell apart within seconds of opening of it not worth it at all
Atmosphere: 1
Food: 1
Service: 3
Chris Heckle
Website says Mac n cheese bites come with buffalo ranch , in person they don’t but the employee working through a ton of orders got me covered! Fix the website and give these guys raises!
Chris was so wonderful! Had never been to Fat Shack before and he was very kind helping us decide what we wanted. Lovely spirit and a great energy!
Atmosphere: 5
Food: 5
Service: 5
Every time I take a chance and order from this place my food is terrible, thankfully they can make a decent shake but seriously your money is better spent elsewhere. I went in once to pick up my food and whoever was working was horribly rude to me “ I said my name is Eric, I’m here for a…” they cut me off and said “Erin’s in the bathroom you can wait until she gets out” I was speechless. Management needs to step it up or shut it down.
Atmosphere: 1
Food: 3
Service: 2
Late night favorite. 10:30pm
I waited for an hour after ordering at the self serve kiosk in an empty restaurant, at least up until the thirty minute point. The manager was rude. He was tossing bags at customers who came in later after me. They also waited to get their orders after he ignored them for several minutes. The wait wasn’t the problem for me. It’s the fact I specifically selected no marina sauce. My receipt says no marina. So I know all the information they have back there should say no marina. The guy in the back shouted no marina. But there it was all over my sandwich and extra almost like to spite me lol. I returned my meal for a refund.
Atmosphere: 2
Food: 1
Service: 1
Came by at 12:45 and they were closed. Being closed during the hours you have listed as open is always a one star rating from me.
Service: 1
The guy working behind the counter was rude. I felt like he wished that I never walked in the door. It didn't help matters that he was the only one working the counter and making the food. He said it would be 10-15 minutes and it was 25. Not sure how this place even stays in business. The chocolate shake was like drinking chocolate ice chips, the burger was just thrown together. First time and last time.
Atmosphere: 1
Food: 2
Service: 1
Absolutely one of the best services I’ve recieve from a fast food service chain. Amazing food and great after hour service
Atmosphere: 5
Food: 5
Service: 5
Had the Fat Jersey. Damn good sandwich. Highly recommend Fat Shack! Good people and excellent food!
Atmosphere: 5
Food: 5
Service: 5
Chris was a great help for us being first timers and offered awesome customer service. Good was delicious, best sandwich I've had since moving here.
Atmosphere: 5
Food: 5
Service: 5
I am writing this solely to give recognition to Chris. He went above beyond and it was truly appreciated. Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Chris was incredibly kind and helpful during my late-night visit! You can tell he genuinely cares about the customers and keeps a great attitude even during the late shift. It’s rare to find someone so positive and respectful at that hour , management should definitely recognize him for the great job he’s doing!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was great but the employee at the front told us he wouldn't eat the food if it was free
the workers there were very kind even though it was close to closing shout out especially to the guy with curly hair his hospitality was superb! definitely recommend coming here they will do you right!
Atmosphere: 5
Food: 5
Service: 5
I would honestly totally recommend this place very delicious burgers has a yummy flavors to it. Chris is very sweet! and Greg is badass and professional of what he does. Fat shack wouldn't be fat shack without those two! i would totally come back again
Atmosphere: 5
Food: 5
Service: 5
Food was gross and the sandwich literally fell apart within seconds of opening of it not worth it at all
Atmosphere: 1
Food: 1
Service: 3
Website says Mac n cheese bites come with buffalo ranch , in person they don’t but the employee working through a ton of orders got me covered! Fix the website and give these guys raises!
Atmosphere: 5
Food: 5
Service: 5
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