I came here / am here for the first time today, am new to the neighborhood. Came during major rush hour. I have never witnessed such a fast Starbucks team that kept calm and still answered people’s wait time questions and even offered a refund to one for the wait being too long. So impressed. Good job you guys!
Atmosphere: 5
Food: 5
Service: 5
Russell Ivey
Stoped here one a road trip west. Crew was super friendly and excited tasks well. We ordered some hot waters and an Oleato. It was one of the best drinks I have ever had from a Starbucks. I’m 45 and this is the top 3 coffee I have ever had. Thank you guys.
Atmosphere: 5
Food: 5
Service: 5
Charity Shelly
Rachel was working the drive through window and when she handed me my drink I noticed it was wrong. She argued with me on how my drink was made. I said ok and drove away. After getting down the street I decided to go back for what I paid for. She was rude and handed me my drink right then is when I realized the drink she gave me wasn’t even mine. Instead of owning her mistake she makes the customer feel like they are in the wrong.
Atmosphere: 1
Food: 5
Service: 1
Randy Sloman
Kind of weird access for the drive-thru. Always seems to be really busy but the service is great and the line moves
Service: 5
Kellen Abreu - IDT-C
Starbucks around Lakewood and the front range has started to ask for your name in the drive thru.This is an asinine prospect and should be a question.It’s a drive thru. I am not looking for customer connection. I am looking for efficiency.The employees here in the evening were extremely rude when I politely refused to give my name.I’m in the drive thru, I do not want to give my name. I want to get my latte and get on my way.Please stop this practice.I was a partner with Starbucks for over ten years (from 07-17) I know a few of things about legendary customer service and the third place ideals Starbucks strives for. In cafe it makes sense in a drive thru it absolutely does not.This does not reflect on anyone else in my household. These opinions are mine and mine alone.
Service: 1
Tony King
Not a fan of Starbucks coffee but this location was open late. The coffee was pretty good and staff was excellent.
Food: 5
Service: 5
Jerry T.
Disappointed in the customer service!Ordered at the drive through, no interaction but received certainly not what I ordered.
Christina Russell
Highly recommend. Every time I go to this location the staff is so welcoming. Top notch customer service, and a big thank you to Jasmine who helped me via drive through at 6am the day of a medical procedure I was on my way to. She didn’t know, but her kindness made my entire morning.
Scott Hansen
Variety of seating-tables,group hi table,lounge seats. Power outlets. easy to get to. Outdoor seating. Coffee good and offer holiday
Atmosphere: 4
Food: 4
Service: 4
rob eye
Always a great experience. Friendly staff, clean lobby and always prompt. They are on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Susage Cheddar and Egg Sandwich
Most beautiful large seating area with outdoor patio as needed. Try it for drive thru or relaxed indoor space.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Susage Cheddar and Egg Sandwich
Angela Stone
Friendly staff. They made my drink exactly as I asked. Not a ton of foam filling my cup like some Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Joshua T.
Ordered delivery from this location and they managed to completely screw up a simple size selection. I selected the "Trenta" pumpkin spice cold brew, got whatever their small is. Starbucks is annoying with rebranding "small," "medium" and "large" into pretentious-sounding options that obfuscate their relative sizes, so maybe I just got someone who doesn't know their proprietary garbage size names either that prepared my drink. Unlikely to ever order from this location again.I don't need a lot of customized options for my drink, I just need the people making it to be trained well enough to read the size information on their own labels. The drink tasted fine, it's just a service and training issue that needs to be addressed.
Angela Vereen
It was great! A very welcoming environment. Very comfortable lounge chairs, I had a frozen fruit drink and mini scones. It was a great atmosphere to meet up with my friend and catch up! Service was spot on.
Atmosphere: 5
Food: 5
Service: 5
Day Mast
My experiences at Starbucks have been mixed. The coffee is consistent, but the atmosphere varies. Some employees come off as a bit snobby, which isn't welcoming. Additionally, the drive-thru lines are often ridiculously long, causing delays. While the coffee's quality keeps me coming back, I hope for friendlier service and quicker drive-thru times.
I came here / am here for the first time today, am new to the neighborhood. Came during major rush hour. I have never witnessed such a fast Starbucks team that kept calm and still answered people’s wait time questions and even offered a refund to one for the wait being too long. So impressed. Good job you guys!
Atmosphere: 5
Food: 5
Service: 5
Stoped here one a road trip west. Crew was super friendly and excited tasks well. We ordered some hot waters and an Oleato. It was one of the best drinks I have ever had from a Starbucks. I’m 45 and this is the top 3 coffee I have ever had. Thank you guys.
Atmosphere: 5
Food: 5
Service: 5
Rachel was working the drive through window and when she handed me my drink I noticed it was wrong. She argued with me on how my drink was made. I said ok and drove away. After getting down the street I decided to go back for what I paid for. She was rude and handed me my drink right then is when I realized the drink she gave me wasn’t even mine. Instead of owning her mistake she makes the customer feel like they are in the wrong.
Atmosphere: 1
Food: 5
Service: 1
Kind of weird access for the drive-thru. Always seems to be really busy but the service is great and the line moves
Service: 5
Starbucks around Lakewood and the front range has started to ask for your name in the drive thru.This is an asinine prospect and should be a question.It’s a drive thru. I am not looking for customer connection. I am looking for efficiency.The employees here in the evening were extremely rude when I politely refused to give my name.I’m in the drive thru, I do not want to give my name. I want to get my latte and get on my way.Please stop this practice.I was a partner with Starbucks for over ten years (from 07-17) I know a few of things about legendary customer service and the third place ideals Starbucks strives for. In cafe it makes sense in a drive thru it absolutely does not.This does not reflect on anyone else in my household. These opinions are mine and mine alone.
Service: 1
Not a fan of Starbucks coffee but this location was open late. The coffee was pretty good and staff was excellent.
Food: 5
Service: 5
Disappointed in the customer service!Ordered at the drive through, no interaction but received certainly not what I ordered.
Highly recommend. Every time I go to this location the staff is so welcoming. Top notch customer service, and a big thank you to Jasmine who helped me via drive through at 6am the day of a medical procedure I was on my way to. She didn’t know, but her kindness made my entire morning.
Variety of seating-tables,group hi table,lounge seats. Power outlets. easy to get to. Outdoor seating. Coffee good and offer holiday
Atmosphere: 4
Food: 4
Service: 4
Always a great experience. Friendly staff, clean lobby and always prompt. They are on
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Susage Cheddar and Egg Sandwich
Restaurantji Recommends
Most beautiful large seating area with outdoor patio as needed. Try it for drive thru or relaxed indoor space.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Susage Cheddar and Egg Sandwich
Friendly staff. They made my drink exactly as I asked. Not a ton of foam filling my cup like some Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Ordered delivery from this location and they managed to completely screw up a simple size selection. I selected the "Trenta" pumpkin spice cold brew, got whatever their small is. Starbucks is annoying with rebranding "small," "medium" and "large" into pretentious-sounding options that obfuscate their relative sizes, so maybe I just got someone who doesn't know their proprietary garbage size names either that prepared my drink. Unlikely to ever order from this location again.I don't need a lot of customized options for my drink, I just need the people making it to be trained well enough to read the size information on their own labels. The drink tasted fine, it's just a service and training issue that needs to be addressed.
It was great! A very welcoming environment. Very comfortable lounge chairs, I had a frozen fruit drink and mini scones. It was a great atmosphere to meet up with my friend and catch up! Service was spot on.
Atmosphere: 5
Food: 5
Service: 5
My experiences at Starbucks have been mixed. The coffee is consistent, but the atmosphere varies. Some employees come off as a bit snobby, which isn't welcoming. Additionally, the drive-thru lines are often ridiculously long, causing delays. While the coffee's quality keeps me coming back, I hope for friendlier service and quicker drive-thru times.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Mango Dragonfruit Refresher