Terrible customer service. My boyfriend and I just left the establishment and we were both flabbergasted at the lack of respect from a lady employee that was working the night shift. I wasn’t able to identify her with her name tag, but she has some sort of injury on her face. We paid for our food and since a receipt did not print she assumed the card did not process. We then proceed to show her that the transaction went through on the mobile bank app and she gave us a lot of attitude. She then proceeded to call her manager and then shoved the breads in front of the counter for us to take in a very disrespectful way. I was in disbelief and very enraged with how she treated us. Yet, we both left and didn’t mention anything to her but I am hoping this review is at least mentioned to her by her employer.
Heather Masters
Lady behind the counter and made my sandwich was rude and disrespectful. And couldn't follow instructions.
Atmosphere: 1
Food: 1
Service: 1
Vickie Addy
On valentine day went here to & ordered 4 footlongs. The girls was very rude because all subways were different & we wanted meats heated but subways NOT broiled. Stingy on meats & veggies. Tomatoes were frozen. We have been coming here since 2000. We live on 44th & Kipli ng. Last 3 times in have been very
Atmosphere: 1
Food: 1
Julie McLeod
Ashley was the friendliest staff member I've seen in quite a while and made my day! My sandwich was fresh and delicious too!
Atmosphere: 5
Food: 5
Service: 5
Jicø Clown
I showed up 20 minutes before closing and the lady that took me and my partners order seemed very annoyed, I get it and your in the middle of cleaning everything I didn’t catch this in the moment or even at all last night but I don’t think she took her gloves off/ switched her gloves after cleaning and preparing our sandwiches and now I have really bad food poisoning and my partner also has it but not as bad :( we left her a really big tip too for being those people who come in super lateIt was the only thing we ate yesterday
Atmosphere: 1
Food: 1
Service: 1
b
Got all the way home and checked my mobile order and was given the wrong item. Tried to call the store and tell them and no answer.
Scott Petrovits
Sandwiches are fine, but if you expect this place to stay open until their posted closing time, good luck. Both times I ordered sandwiches, I picked them up around 9pm, and had to be let in by employees stacking chairs on tables.
Atmosphere: 3
Food: 3
Service: 2
G M
ATROCIOUS service. The young man, Gavin, was extremely slow and didn't speak one word to me. He just looked at me, which I guess was his "prompt" for me to tell him what I wanted on my sandwich. No hello, no "what would you like?", nothing. Embarrassing. He seemed to be on a substance.
Shazbat 1
The girl Shalea was extreamly rude and unwilling to do her job. She was hard to work with and and overall unpleasent presense in the store.
Atmosphere: 1
Food: 3
Service: 1
Jay Lewis
It’s clean and fast. It’s a Subway but it’s reliable and convenient so that’s why it’s getting 5 stars.
ATROCIOUS service. The young man, Gavin, was extremely slow and didn't speak one word to me. He just looked at me, which I guess was his "prompt" for me to tell him what I wanted on my sandwich. No hello, no "what would you like?", nothing. Embarrassing. He seemed to be on a substance.
igor tennis
Was closed at 6 pm on TuesdayShe was inside talking on the
Service: 1
Rene DeMoulin
ordered 5 foot long sandwhiches and one 6 inch sandwhich and paid online at 9:20 pm. The store closes at 10. Our order was $64 and we tipped $20 cash when we got there. Went in and picked up our sandwhiches and once we got home saw this inappropriate note on our order. As someone who works as a server this is ridiculous and completely unacceptable. We will find another sandwhich shop that doesn’t send attacking messages with our order. If you cannot complete orders during operating hours maybe customer service is not your forte.
Rene D.
ordered 5 foot long sandwhiches and one 6 inch sandwhich and paid online at 9:20 pm. The store closes at 10. Our order was $64 and we tipped $20 cash when we got there. Went in and picked up our sandwhiches and once we got home saw this inappropriate note on our order. As someone who works as a server this is ridiculous and completely unacceptable. We will find another sandwhich shop that doesn't send attacking messages with our order. If you cannot complete orders during operating hours maybe customer service is not your forte
Sarah Hernandez
Omg! This is the best subway! Shalay was amazing! Thank you for handling our food with care and your excellent customer service!
Terrible customer service. My boyfriend and I just left the establishment and we were both flabbergasted at the lack of respect from a lady employee that was working the night shift. I wasn’t able to identify her with her name tag, but she has some sort of injury on her face. We paid for our food and since a receipt did not print she assumed the card did not process. We then proceed to show her that the transaction went through on the mobile bank app and she gave us a lot of attitude. She then proceeded to call her manager and then shoved the breads in front of the counter for us to take in a very disrespectful way. I was in disbelief and very enraged with how she treated us. Yet, we both left and didn’t mention anything to her but I am hoping this review is at least mentioned to her by her employer.
Lady behind the counter and made my sandwich was rude and disrespectful. And couldn't follow instructions.
Atmosphere: 1
Food: 1
Service: 1
On valentine day went here to & ordered 4 footlongs. The girls was very rude because all subways were different & we wanted meats heated but subways NOT broiled. Stingy on meats & veggies. Tomatoes were frozen. We have been coming here since 2000. We live on 44th & Kipli ng. Last 3 times in have been very
Atmosphere: 1
Food: 1
Ashley was the friendliest staff member I've seen in quite a while and made my day! My sandwich was fresh and delicious too!
Atmosphere: 5
Food: 5
Service: 5
I showed up 20 minutes before closing and the lady that took me and my partners order seemed very annoyed, I get it and your in the middle of cleaning everything I didn’t catch this in the moment or even at all last night but I don’t think she took her gloves off/ switched her gloves after cleaning and preparing our sandwiches and now I have really bad food poisoning and my partner also has it but not as bad :( we left her a really big tip too for being those people who come in super lateIt was the only thing we ate yesterday
Atmosphere: 1
Food: 1
Service: 1
Got all the way home and checked my mobile order and was given the wrong item. Tried to call the store and tell them and no answer.
Sandwiches are fine, but if you expect this place to stay open until their posted closing time, good luck. Both times I ordered sandwiches, I picked them up around 9pm, and had to be let in by employees stacking chairs on tables.
Atmosphere: 3
Food: 3
Service: 2
ATROCIOUS service. The young man, Gavin, was extremely slow and didn't speak one word to me. He just looked at me, which I guess was his "prompt" for me to tell him what I wanted on my sandwich. No hello, no "what would you like?", nothing. Embarrassing. He seemed to be on a substance.
The girl Shalea was extreamly rude and unwilling to do her job. She was hard to work with and and overall unpleasent presense in the store.
Atmosphere: 1
Food: 3
Service: 1
It’s clean and fast. It’s a Subway but it’s reliable and convenient so that’s why it’s getting 5 stars.
Restaurantji Recommends
ATROCIOUS service. The young man, Gavin, was extremely slow and didn't speak one word to me. He just looked at me, which I guess was his "prompt" for me to tell him what I wanted on my sandwich. No hello, no "what would you like?", nothing. Embarrassing. He seemed to be on a substance.
Was closed at 6 pm on TuesdayShe was inside talking on the
Service: 1
ordered 5 foot long sandwhiches and one 6 inch sandwhich and paid online at 9:20 pm. The store closes at 10. Our order was $64 and we tipped $20 cash when we got there. Went in and picked up our sandwhiches and once we got home saw this inappropriate note on our order. As someone who works as a server this is ridiculous and completely unacceptable. We will find another sandwhich shop that doesn’t send attacking messages with our order. If you cannot complete orders during operating hours maybe customer service is not your forte.
ordered 5 foot long sandwhiches and one 6 inch sandwhich and paid online at 9:20 pm. The store closes at 10. Our order was $64 and we tipped $20 cash when we got there. Went in and picked up our sandwhiches and once we got home saw this inappropriate note on our order. As someone who works as a server this is ridiculous and completely unacceptable. We will find another sandwhich shop that doesn't send attacking messages with our order. If you cannot complete orders during operating hours maybe customer service is not your forte
Omg! This is the best subway! Shalay was amazing! Thank you for handling our food with care and your excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Roast Beef