So normally when I come here, I have received awesome customer service! BUT tonight we literally were sitting at the window waiting for our food for over 20 minutes! Seriously! No exaggeration. So my ask is possibly if someone could maybe schedule more workers at certain busy times so that this doesn’t happen. There was only 2 people trying to to fill DoorDash orders and help the customers inside as well as the drive thru too. Thanks 😊
Atmosphere: 5
Food: 5
Service: 1
Armond Maron
Halfway through my drive through order with the normal person I deal with everyday to get my autistic son French fries. The general manager Sean cut off the call and made me restart the order from scratch. His excuse was inexperienced staff. I was in lane 2 and 2 cars went through lane 1 after Sean cut me off. Very disappointed in specifically his performance when I stop at this burger king literally every day. I've never seen or interacted with Sean outside of this but he's not a good addition to the staff. Will drive to Loveland for burger king from now on.
Shamu the Great
Whoever the woman is that’s works the drive through in the mornings is one of the most laughably rude employees I’ve ever had the misfortune of dealing with. Do better Burger King.
Atmosphere: 1
Food: 1
Service: 1
Ian Fitton
One of the better BK's I've been to! Service has been high quality and quick since I've moved into this area. Huge respect and appreciation to Sean during our visit today, who helped when we messed up a part of our order, and assisted when we accidentally dropped a drink (Sorry again about that!)
Atmosphere: 5
Food: 5
Service: 5
Shaun Parish
My only issue is that i paid for a 12 piece chicken fries/sticks and received 6
Food: 4
Service: 5
Amber Oxley
This is THE slowest fast food I have ever been to. Jokes on me, I keep trying thinking it will be better. Nope, there’s always a chance it will take upwards of 20 minutes for 3 cars to make it through the line. Even when I order ahead and give it an arrival time.
Atmosphere: 3
Food: 2
Service: 1
Chey Saucedo
Me & my family frequent this specific burger king often & we have no issue unless Josh is working the window. Any time I see Josh when I pull up to the window I know something will be either messed up or forgotten on my order & Ill receive an attitude through out the interaction & 100% of the time Josh will not give me a receipt even if I specifically ask for one. I understand working the window at a fast food restaurant is difficult & overwhelming but seeing as how Ive been seeing him for months when I stop here, it may be time to place somebody else in the position.
Food: 4
Service: 1
Ramen Noodles
Mike was so sweet at the drive through! He made sure we had everything before we left. Great customer service. Give that man a raise🙏
Atmosphere: 5
Food: 5
Service: 5
Camila Rangel
Jazzy is so hard working I saw her on Tuesday she was such a lovely young lady she was so patient and sweet with me
Atmosphere: 5
Food: 5
Service: 5
Jp Azon
Came thru the drive thru at 1130 pm for midnight snack. My milkshake was amazing! Cheese fries fresh and hot. Both were My way Right away! Besides this Jessie offered top notch customer service that is hard to find these days! Polite. Kind. Genuine. He deserves a raise Burger King Corp. He Rules!
The food was good. The person at the window was ok. It's always good to he friendly.
Atmosphere: 5
Food: 5
Service: 3
TJ Gurung
waited more than 15 mins ..sayin they r preparin but nope
Kenny
Hands down one of the best Burger King I had ever eaten at
Atmosphere: 5
Food: 4
Service: 5
Eric
This Burger King must be shut down
Atmosphere: 1
Food: 1
Service: 1
Dave Brown
This is probably the worst performing Burger King that I frequent. It might take you a few minutes to get your food, but normally a lot longer here. It’s not really their fault however because they are perpetually understaffed. The workers seem to try really hard, and then the company gives them some sort of a new complicated menu item such as the barbecue brisket whopper that they can barely produce in a timely manner. The other problem is that in Windsor, you can assign partial blame on all the lazy high school students who don’t work jobs like we did when we were growing up.
I tried the barbecue brisket whopper today, but after a 20 minute wait, was actually a little terrified to eat it because the production process appears to involve digging food out of containers and microwaving. It’s sad to see Burger King fall to this state.
Their best menu innovation should be to return to flame broiled burgers with fresh ingredients.
So normally when I come here, I have received awesome customer service! BUT tonight we literally were sitting at the window waiting for our food for over 20 minutes! Seriously! No exaggeration. So my ask is possibly if someone could maybe schedule more workers at certain busy times so that this doesn’t happen. There was only 2 people trying to to fill DoorDash orders and help the customers inside as well as the drive thru too. Thanks 😊
Atmosphere: 5
Food: 5
Service: 1
Halfway through my drive through order with the normal person I deal with everyday to get my autistic son French fries. The general manager Sean cut off the call and made me restart the order from scratch. His excuse was inexperienced staff. I was in lane 2 and 2 cars went through lane 1 after Sean cut me off. Very disappointed in specifically his performance when I stop at this burger king literally every day. I've never seen or interacted with Sean outside of this but he's not a good addition to the staff. Will drive to Loveland for burger king from now on.
Whoever the woman is that’s works the drive through in the mornings is one of the most laughably rude employees I’ve ever had the misfortune of dealing with. Do better Burger King.
Atmosphere: 1
Food: 1
Service: 1
One of the better BK's I've been to! Service has been high quality and quick since I've moved into this area. Huge respect and appreciation to Sean during our visit today, who helped when we messed up a part of our order, and assisted when we accidentally dropped a drink (Sorry again about that!)
Atmosphere: 5
Food: 5
Service: 5
My only issue is that i paid for a 12 piece chicken fries/sticks and received 6
Food: 4
Service: 5
This is THE slowest fast food I have ever been to. Jokes on me, I keep trying thinking it will be better. Nope, there’s always a chance it will take upwards of 20 minutes for 3 cars to make it through the line.
Even when I order ahead and give it an arrival time.
Atmosphere: 3
Food: 2
Service: 1
Me & my family frequent this specific burger king often & we have no issue unless Josh is working the window. Any time I see Josh when I pull up to the window I know something will be either messed up or forgotten on my order & Ill receive an attitude through out the interaction & 100% of the time Josh will not give me a receipt even if I specifically ask for one. I understand working the window at a fast food restaurant is difficult & overwhelming but seeing as how Ive been seeing him for months when I stop here, it may be time to place somebody else in the position.
Food: 4
Service: 1
Mike was so sweet at the drive through! He made sure we had everything before we left. Great customer service. Give that man a raise🙏
Atmosphere: 5
Food: 5
Service: 5
Jazzy is so hard working I saw her on Tuesday she was such a lovely young lady she was so patient and sweet with me
Atmosphere: 5
Food: 5
Service: 5
Came thru the drive thru at 1130 pm for midnight snack. My milkshake was amazing! Cheese fries fresh and hot. Both were My way Right away! Besides this Jessie offered top notch customer service that is hard to find these days! Polite. Kind. Genuine. He deserves a raise Burger King Corp.
He Rules!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was good. The person at the window was ok. It's always good to he friendly.
Atmosphere: 5
Food: 5
Service: 3
waited more than 15 mins ..sayin they r preparin but nope
Hands down one of the best Burger King I had ever eaten at
Atmosphere: 5
Food: 4
Service: 5
This Burger King must be shut down
Atmosphere: 1
Food: 1
Service: 1
This is probably the worst performing Burger King that I frequent. It might take you a few minutes to get your food, but normally a lot longer here. It’s not really their fault however because they are perpetually understaffed. The workers seem to try really hard, and then the company gives them some sort of a new complicated menu item such as the barbecue brisket whopper that they can barely produce in a timely manner. The other problem is that in Windsor, you can assign partial blame on all the lazy high school students who don’t work jobs like we did when we were growing up.
I tried the barbecue brisket whopper today, but after a 20 minute wait, was actually a little terrified to eat it because the production process appears to involve digging food out of containers and microwaving. It’s sad to see Burger King fall to this state.
Their best menu innovation should be to return to flame broiled burgers with fresh ingredients.
Loading...