Needs new management does not taste the same as it did 5 years ago
Atmosphere: 3
Food: 2
Service: 3
Casey Nyblom
Trash service sat at the drive through for 15 minutes people looking but not answer, literally had to walk in to get the pizza, horrible just horrible
Atmosphere: 1
Food: 5
Service: 1
levi klassen
Every time we get super slow service and the order is almost everytime messed up. Salad bar is cleaned out by 630. I get people are not perfect but holy moly isn't there managers to train the help. For what pizza hut charges I would think it would be better.
P.S. really upset my daughter it's her birthday dinner
Food: 1
Service: 1
Novalee Schuetz
We waited an hour for our food and it was cold. Edwin the manager was rude when we said that it was cold at the pizza we got was wrong. Our waiter was the only one that was good to us and helped us.
Food: 1
Service: 4
Gese Sanchez
went there at 7 didn't get out order till 830. we sat there staring at our pizza on the counter for an hour. had to get up and get it ourselves. talked to manager (edwin) he was rude when we talked about it. and asked him to make it right and got visably annoyed. this experience was not good. not going again.
Atmosphere: 2
Food: 3
Service: 1
Laurabeth Brock
This location does not offer delivery so be ready to pick up or dine it. The parking lot was empty so don’t let this confuse you. Customer service was kind and prompt upon picking up my order.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza, Cheese Pizza, Hawaiian Chicken Pizza, Traditional Wings
Jeril Chamberlain
Stopped in for what we hoped would be a quick lunch. Not the case. Waited almost 10 minutes to be seated and witnessed others leaving due to the wait. Buffet was lacking considerably. We overheard multiple tables waiting for their food. They only had one waitress working the floor and she couldn't remember where half the items went. She literally went around the room asking what they ordered. Place seemed very disorganized. Big dissapointment. We won't spend our time and money here again.
Atmosphere: 1
Food: 2
Service: 1
Charlee Stallings
Taco pizza used to be the best when Patti was the manager and now it is not hardly worth buying
Atmosphere: 2
Food: 1
Service: 3
steph kimble
Buffet was good. Pasta was good. They definitely need more people to work.
Atmosphere: 4
Food: 4
Service: 4
Craig S
It was a Sunday and we were hungry and everyone else was closed. We went in for a bite to eat and it was suboptimal. The food was ok. Service was ok. The place was not as clean as it used to be when I went there several years ago. There was remnants of ice cream from the ice cream machine they removed on the wall beside it. There was decorations from holidays shoved into an open area by the high chairs. Presentation of this place was not good. Phone rang and rang and rang. Finally someone would make their way over to answer it. Not a good experience.
It was a Sunday and we were hungry and everyone else was closed. We went in for a bite to eat and it was suboptimal. The food was ok. Service was ok. The place was not as clean as it used to be when I went there several years ago. There was remnants of ice cream from the ice cream machine they removed on the wall beside it. There was decorations from holidays shoved into an open area by the high chairs. Presentation of this place was not good. Phone rang and rang and rang. Finally someone would make their way over to answer it. Not a good experience.
while thay were busy the waitress made no attempt to help us. after we ordered I had to ask for straws and napkins. we ordered a n had the salad bar. after an hour the manager came and asked us if we wanted to order. duh....no....we ordered an hour ago! we left and won't be back!!!
Service: 1
Dawson Griesch
Food is always good, staff never know. But prices are insane, not a place to eat very
Food: 4
Service: 2
William Glaser
Having eaten at this pizza hut for more than a decade. The staff can be good or just bad. Have had a number of bad experiences over the years including one where our out of town guest was irate that we had not gotten to order yet people who came after us were sat near us and were served, ordered and had their food all delivered in the 30 mins we sat their waiting. This is not the first time nor the last time this happened. If you are not a local regulars do not expect to get good service.The labor pool is small and you get what you get here. Sometimes there are people who do a good job and there are people who do not. Even the lady who worked here for over 20 years did her job in a half half manner. Those new and young could careless.The food is okay and can be great depending on who does it. I have witnessed people pushing or pulling pizza early from the conveyor oven rather than letting them finish their cycle. I have had sloppy cut pizzas and horrible buffet experiences.Even with the change of ownership the staff who ran it were mostly the same. Its a Pizza hut and one can not blame pizza hut, yet those who run it.I do not mind Pizza hut's food. There are far better pizza options and they are are not in Yuma.
Atmosphere: 3
Food: 4
Service: 3
Chris Rector
Not the best Pizza Hut but not the worst Pizza Hut I've ever eaten at the food was okay. The young man that served us was pretty nice for the atmosphere was just
Needs new management does not taste the same as it did 5 years ago
Atmosphere: 3
Food: 2
Service: 3
Trash service sat at the drive through for 15 minutes people looking but not answer, literally had to walk in to get the pizza, horrible just horrible
Atmosphere: 1
Food: 5
Service: 1
Every time we get super slow service and the order is almost everytime messed up. Salad bar is cleaned out by 630. I get people are not perfect but holy moly isn't there managers to train the help. For what pizza hut charges I would think it would be better.
P.S. really upset my daughter it's her birthday dinner
Food: 1
Service: 1
We waited an hour for our food and it was cold. Edwin the manager was rude when we said that it was cold at the pizza we got was wrong. Our waiter was the only one that was good to us and helped us.
Food: 1
Service: 4
went there at 7 didn't get out order till 830. we sat there staring at our pizza on the counter for an hour. had to get up and get it ourselves. talked to manager (edwin) he was rude when we talked about it. and asked him to make it right and got visably annoyed. this experience was not good. not going again.
Atmosphere: 2
Food: 3
Service: 1
This location does not offer delivery so be ready to pick up or dine it. The parking lot was empty so don’t let this confuse you. Customer service was kind and prompt upon picking up my order.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza, Cheese Pizza, Hawaiian Chicken Pizza, Traditional Wings
Stopped in for what we hoped would be a quick lunch. Not the case. Waited almost 10 minutes to be seated and witnessed others leaving due to the wait. Buffet was lacking considerably. We overheard multiple tables waiting for their food. They only had one waitress working the floor and she couldn't remember where half the items went. She literally went around the room asking what they ordered. Place seemed very disorganized. Big dissapointment. We won't spend our time and money here again.
Atmosphere: 1
Food: 2
Service: 1
Taco pizza used to be the best when Patti was the manager and now it is not hardly worth buying
Atmosphere: 2
Food: 1
Service: 3
Buffet was good. Pasta was good. They definitely need more people to work.
Atmosphere: 4
Food: 4
Service: 4
It was a Sunday and we were hungry and everyone else was closed. We went in for a bite to eat and it was suboptimal. The food was ok. Service was ok. The place was not as clean as it used to be when I went there several years ago. There was remnants of ice cream from the ice cream machine they removed on the wall beside it. There was decorations from holidays shoved into an open area by the high chairs. Presentation of this place was not good. Phone rang and rang and rang. Finally someone would make their way over to answer it. Not a good experience.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Marinara, Oven-Baked Chicken Alfredo Pasta, Breadsticks
Restaurantji Recommends
It was a Sunday and we were hungry and everyone else was closed. We went in for a bite to eat and it was suboptimal. The food was ok. Service was ok. The place was not as clean as it used to be when I went there several years ago. There was remnants of ice cream from the ice cream machine they removed on the wall beside it. There was decorations from holidays shoved into an open area by the high chairs. Presentation of this place was not good. Phone rang and rang and rang. Finally someone would make their way over to answer it. Not a good experience.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Marinara, Oven-Baked Chicken Alfredo Pasta, Breadsticks
while thay were busy the waitress made no attempt to help us. after we ordered I had to ask for straws and napkins. we ordered a n had the salad bar. after an hour the manager came and asked us if we wanted to order. duh....no....we ordered an hour ago! we left and won't be back!!!
Service: 1
Food is always good, staff never know. But prices are insane, not a place to eat very
Food: 4
Service: 2
Having eaten at this pizza hut for more than a decade. The staff can be good or just bad. Have had a number of bad experiences over the years including one where our out of town guest was irate that we had not gotten to order yet people who came after us were sat near us and were served, ordered and had their food all delivered in the 30 mins we sat their waiting. This is not the first time nor the last time this happened. If you are not a local regulars do not expect to get good service.The labor pool is small and you get what you get here. Sometimes there are people who do a good job and there are people who do not. Even the lady who worked here for over 20 years did her job in a half half manner. Those new and young could careless.The food is okay and can be great depending on who does it. I have witnessed people pushing or pulling pizza early from the conveyor oven rather than letting them finish their cycle. I have had sloppy cut pizzas and horrible buffet experiences.Even with the change of ownership the staff who ran it were mostly the same. Its a Pizza hut and one can not blame pizza hut, yet those who run it.I do not mind Pizza hut's food. There are far better pizza options and they are are not in Yuma.
Atmosphere: 3
Food: 4
Service: 3
Not the best Pizza Hut but not the worst Pizza Hut I've ever eaten at the food was okay. The young man that served us was pretty nice for the atmosphere was just
Atmosphere: 1
Food: 3
Service: 4
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