Lomein is good Wonton soup is good Nice quick Chinese deliver spot
Food: 5
Melissa Ann
I had been looking forward to trying chow mein for the first time, especially since I read it usually comes with noodles, vegetables, and a protein. I ordered the beef chow mein and was excited, especially since it came with white rice. Unfortunately, there were no noodles at all, barely any beef, and mostly just onions. The portion of rice was also extremely small — the tiniest box of rice I’ve ever seen — and the flavor was completely lacking.
I also tried the Szechuan wontons (spicy), but they had almost no flavor and definitely weren’t spicy. My delivery also arrived later than the estimated time. While I understand restaurants get busy, it added to the disappointment. I’ve ordered from here in the past and never had complaints, but lately it feels like things have gone downhill. The staff has always been kind, but based on this experience, I wouldn’t return.
Atmosphere: 4
Food: 2
Service: 4
Kayla Thelwell
I ordered on DoorDash, waited 1hr called and was told I was gonna get a call back waited longer they never called back. I had to call DoorDash to get a refund, DoorDash called them and they said they where on there way. They marked my order complete and no one showed up with my food. Do yourself a favor and never order from this place. Their customers service is terrible and I hope they get shut down.
Service: 1
Jessica Collazo
My mom texted me this photo of some fried plantains from moonstar chinese restaurant in ansonia CT. This made me sick because this is not how fried crispy plantains look 🤢🤮 and they didn't even give her money back!!! They straight robbed her and could get someone sick! She's never ordering from there again... who knows what else is bad there!!! I don't recommend anyone eat there
Atmosphere: 1
Food: 1
Service: 1
Lakesha Stines
THEY ARE VERY ARGUMENTATIVE AND RUDE THEY LIE ABOUT PRICES THE ONLINE MENU GAVE ME THE PRICE AND WHEN I CALLED THEM THEY UPPED THE PRICE RIGHT IN MY FACE NO ONE WANTS ANGRY PPL MAKING THERE FOOD INSTEAD OF HONERING THE MENU PRICE WAS 10.95 SHRIMP LOMAIN AND BEEF LOMAIN 10.95 SHE CHANGED IT TO 15.00 SHE HUNG UP IN MY FACE GO ELSEWHERE PPL WITH THIS TYPE OF ADDITUDE WILL SPIT IN YOUR FOOD.
Atmosphere: 1
Food: 1
Service: 1
Marilyn Abrams
First off, the girl taking the order needs serious customer service training. We ordered there ONLY because China Sea was closed today. Instant regret...ordered half chicken with shrimp fried rice. The chicken looked as if it was fried at least 3 times and old. Also ordered sweet & sour chicken with lo mein. The chicken was horrible and lo mein was so dry. This was the worst food ever. They seriously need an overhauling.
Food: 1
Gabbie Masulli
EXCELLENT CUSTOMER SERVICE!
I placed an order through doordash. After the delivery was about 10 minutes outside the later end of the window, I called the restaurant just to make sure they received the order. The woman who answered the phone didn’t hesitate to say “it’s on the way!” A few minutes later, the food was at my doorstep from one of their own delivery drivers. (I’m so sorry I didn’t have cash to tip him directly because of doordash’s error!)
The General Tso Tofu was DELICIOUS, (vegan), and piping hot when it got here! I will absolutely come pick up at Moon Star in the future! :)
Atmosphere: 5
Food: 5
Service: 5
Thomas Peacock
Owner horrible and rude person never give any of your hard earned money. Doesn’t pay taxes on it anyways.
Atmosphere: 1
Food: 1
Service: 1
John Dedemarkos
I got some fried rice and it was the worst thing I have ever had and it was so damn dirty to
Atmosphere: 1
Food: 1
Service: 1
Meir Soffer
Had the garlic chicken with vegetables dish and it was very delicious. The eggroll was fantastic as well. Very fresh food.
I have been such a ride or die when it comes to moon star —specifically for their boneless spare ribs. Coming home from work I added on 40 minutes to my commute just for moon star and was met with one of the worst boneless spare ribs I’ve had. Taste, texture, cut… it was all off. I specifically don’t get spare ribs at places where they’re advertised to look like this. I really hope this was just a fluke because I do not want to have to find another place. Lo mein was still delicious though.
Atmosphere: 5
Food: 2
Service: 5
Jenny Romanowski
Food was really good! The egg drop soup actually had flavor! Kids loved the boneless spareribs. Portion size was good and everything came in neat and hot. So far, moon star has been the best in the valley in this new economic market of ours!
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Cheese Wonton
Nv-CB-Loan-109 NVCC
I don't know why all the bad reviews I was really skeptical ordering from this place when I seen all the 1 and 2 stars and normally I don't order nothing that have between 1-3 stars because I'm staying in the hotel in Shelton and I'm from Waterbury I don't know nothing about the Chinese restaurants in Bridgeport/Shelton area and because they were 12 mins from the hotel I thought I will give them a try especially when people was saying they food came cold the truth is if the Chinese man not delivering your food then it will come cold if someone from DoorDash, UberEATS, etc delivering your food it will probably come cold if the Chinese persons delivery your food trust me you will get fast and hot service I mean that's what I experience because in Waterbury I had some deliveries that was 2 hrs late and cold but if the Chinese man delivers you will get it fresh, hot and fast so don't blame for the other drivers
Food: 5
Service: 5
Brenda Planas
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken with Broccoli
Jamie Vargas
This place FELL OFF!! Over two hours for delivery, customer service is absolutely horrible!!
Lomein is good
Wonton soup is good
Nice quick Chinese deliver spot
Food: 5
I had been looking forward to trying chow mein for the first time, especially since I read it usually comes with noodles, vegetables, and a protein. I ordered the beef chow mein and was excited, especially since it came with white rice. Unfortunately, there were no noodles at all, barely any beef, and mostly just onions. The portion of rice was also extremely small — the tiniest box of rice I’ve ever seen — and the flavor was completely lacking.
I also tried the Szechuan wontons (spicy), but they had almost no flavor and definitely weren’t spicy. My delivery also arrived later than the estimated time. While I understand restaurants get busy, it added to the disappointment.
I’ve ordered from here in the past and never had complaints, but lately it feels like things have gone downhill. The staff has always been kind, but based on this experience, I wouldn’t return.
Atmosphere: 4
Food: 2
Service: 4
I ordered on DoorDash, waited 1hr called and was told I was gonna get a call back waited longer they never called back. I had to call DoorDash to get a refund, DoorDash called them and they said they where on there way. They marked my order complete and no one showed up with my food. Do yourself a favor and never order from this place. Their customers service is terrible and I hope they get shut down.
Service: 1
My mom texted me this photo of some fried plantains from moonstar chinese restaurant in ansonia CT. This made me sick because this is not how fried crispy plantains look 🤢🤮 and they didn't even give her money back!!! They straight robbed her and could get someone sick! She's never ordering from there again... who knows what else is bad there!!! I don't recommend anyone eat there
Atmosphere: 1
Food: 1
Service: 1
THEY ARE VERY ARGUMENTATIVE AND RUDE THEY LIE ABOUT PRICES THE ONLINE MENU GAVE ME THE PRICE AND WHEN I CALLED THEM THEY UPPED THE PRICE RIGHT IN MY FACE NO ONE WANTS ANGRY PPL MAKING THERE FOOD INSTEAD OF HONERING THE MENU PRICE WAS 10.95 SHRIMP LOMAIN AND BEEF LOMAIN 10.95 SHE CHANGED IT TO 15.00 SHE HUNG UP IN MY FACE GO ELSEWHERE PPL WITH THIS TYPE OF ADDITUDE WILL SPIT IN YOUR FOOD.
Atmosphere: 1
Food: 1
Service: 1
First off, the girl taking the order needs serious customer service training. We ordered there ONLY because China Sea was closed today. Instant regret...ordered half chicken with shrimp fried rice. The chicken looked as if it was fried at least 3 times and old. Also ordered sweet & sour chicken with lo mein. The chicken was horrible and lo mein was so dry. This was the worst food ever. They seriously need an overhauling.
Food: 1
EXCELLENT CUSTOMER SERVICE!
I placed an order through doordash. After the delivery was about 10 minutes outside the later end of the window, I called the restaurant just to make sure they received the order. The woman who answered the phone didn’t hesitate to say “it’s on the way!” A few minutes later, the food was at my doorstep from one of their own delivery drivers. (I’m so sorry I didn’t have cash to tip him directly because of doordash’s error!)
The General Tso Tofu was DELICIOUS, (vegan), and piping hot when it got here! I will absolutely come pick up at Moon Star in the future! :)
Atmosphere: 5
Food: 5
Service: 5
Owner horrible and rude person never give any of your hard earned money. Doesn’t pay taxes on it anyways.
Atmosphere: 1
Food: 1
Service: 1
I got some fried rice and it was the worst thing I have ever had and it was so damn dirty to
Atmosphere: 1
Food: 1
Service: 1
Had the garlic chicken with vegetables dish and it was very delicious. The eggroll was fantastic as well. Very fresh food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have been such a ride or die when it comes to moon star —specifically for their boneless spare ribs. Coming home from work I added on 40 minutes to my commute just for moon star and was met with one of the worst boneless spare ribs I’ve had. Taste, texture, cut… it was all off. I specifically don’t get spare ribs at places where they’re advertised to look like this. I really hope this was just a fluke because I do not want to have to find another place. Lo mein was still delicious though.
Atmosphere: 5
Food: 2
Service: 5
Food was really good! The egg drop soup actually had flavor! Kids loved the boneless spareribs. Portion size was good and everything came in neat and hot. So far, moon star has been the best in the valley in this new economic market of ours!
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Cheese Wonton
I don't know why all the bad reviews I was really skeptical ordering from this place when I seen all the 1 and 2 stars and normally I don't order nothing that have between 1-3 stars because I'm staying in the hotel in Shelton and I'm from Waterbury I don't know nothing about the Chinese restaurants in Bridgeport/Shelton area and because they were 12 mins from the hotel I thought I will give them a try especially when people was saying they food came cold the truth is if the Chinese man not delivering your food then it will come cold if someone from DoorDash, UberEATS, etc delivering your food it will probably come cold if the Chinese persons delivery your food trust me you will get fast and hot service I mean that's what I experience because in Waterbury I had some deliveries that was 2 hrs late and cold but if the Chinese man delivers you will get it fresh, hot and fast so don't blame for the other drivers
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken with Broccoli
This place FELL OFF!! Over two hours for delivery, customer service is absolutely horrible!!
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