Burger King

146 New Britain Rd, Berlin
(860) 223-5646

Recent Reviews

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Wanda Lugo

It was my favorite restaurant because they always delivered the food hot. I have already been twice this month and they have delivered cold and poorly served food. Today they put a ball of lettuce on my whopper. And the service was terrible. They must improve service and quality.

Josie Sierra

the staff is not the best took 30 minutes to order in a drive thru and there was just 2 cars before me unable to eat in they closed the door in my face before 9

Atmosphere: 1

Food: 1

Service: 1

Nicholas Roy

Can I get some sauce please?! Ordered onion rings and nuggets and didn’t get the sauce for either.

Atmosphere: 1

Food: 2

Service: 1

Richard DeMerchant Jr

Nice times out if ten this place is spot on. The food is served just as ordered and quickly.

Atmosphere: 5

Food: 4

Service: 5

Ny G

I drove all the way to the opposite side of town just for Burger King. The website had said open but they had a note saying they don’t open until 10. This was my 3rd attempt at trying to get breakfast just horrible. I ended up being late for work 3 times

Atmosphere: 3

Food: 3

Service: 1

Jason Bracetti

I ordered the Addams family meal and I was not that impress with it.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Whopper Sandwich

Richard Larson

Check your order before you leave! The gentleman before me ordered a big fish with cheese, he didn’t get the cheese! When the employee made it again they changed him $1.00 for a piece of cheese, I looked at my receipt and the piece of cheese was.50 cents !I ordered a rodeo cheese Burger and a big fish with cheese and I got a rodeo cheese burger and a chicken sandwich!

Atmosphere: 1

Food: 1

Service: 1

A L E X J .

They never get my order right here and they serve cold food when you say you want it fresh and hot. Trash.

Atmosphere: 4

Food: 2

Service: 2

Gabriel M

My main issue is that when I do a mobile order I watch it get put in the bag and sits there. No one says it's done I get to watch multiple people get there food I stand there until I finally say hey is there a mobil order....this has happened more the once

Atmosphere: 3

Food: 3

Service: 1

Wilma Rivera

I must say usually this Burger King is very bad. But today 8-17 was greeted by a very pleasant women named Susan. She assured me that things had changed including personal which is great. Unfortunately she’s from another store. But really she’s a keeper. It was a pleasure to meet her. Burger King should get more people like her. Thanks again

Atmosphere: 4

Food: 4

Service: 5

Gabriel Maccio III

My main issue is that when I do a mobile order I watch it get put in the bag and sits there. No one says it's done I get to watch multiple people get there food I stand there until I finally say hey is there a mobil order....this has happened more the once

Atmosphere: 3

Food: 3

Service: 1

hannibal ten

It was burger king. Nothing to write home about.

Sean Elmeer

Entire cup was filled with ice.

Angela Lewis-Shakes

The server was rude.

Service: 1

syr jeremy williams

The closing manager & her team member where very RUDE when taking my order. When i asked for a second because it was going to be a lager order, one of them replied loud & unprofessional "What do you need a second for?". It was at that moment, i knew this person should not be dealing with customers directly and we only ordered 1 meal instead of meals for my family. Thankfully there is a McDonald's near by that showed better customer service and was able to fulfill my family's order. When I asked for the managers name, the "woman" with the multiple gold chains and brown team member shirt replied "WHY? It's both of us!" Implying that she is a representation of Burger Kings Core Values and that the other woman with the blue collar shirt and glasses is also a manager. It is ashame that Burger Kings regional team saw fit to award these two as representatives for their leadership team. I am no Keith Lee from Tik Tok but nobody should've been shown that bare minimum level of customer service

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Original Chicken Sandwich, Classic Wrap Spicy Wrap Honey Mustard Wrap

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