I’ve been coming here since I was little and I have SEEN the service go down. I’m not usually one to write reviews when I don’t like a place but I’m actually beyond disappointed. I believe her name was Les Marie. I could be wrong about the name but that’s what was written on the receipt. She had long ombré nails. I was super sweet in the beginning, even complimented her nails but was met with an annoyed and cold “thank you” which I didn’t mind. What I did mind was that I ordered two things and one of them were hasbrowns and I literally saw her charge me but when I went up to the window I think she literally removed it and I had to come back around and I didn’t mind paying for them but initially they were charged on the screen. Super rude manners and I get if you’re overwhelmed or having a bad day but that doesn’t mean you take it on your customers. super rude lol.
Atmosphere: 1
Food: 3
Service: 1
Robert Zajac
Ordered hot coffee in drive thru. Grabbed and ran due to an appt. Go to sip coffee and it's ice cold. Nothing worse. Did not have time to go back. Waste of $4.
Atmosphere: 1
Food: 1
Service: 2
Josue
The male employee was very rude with a huge attitude. I will never go there again. Terrible
Atmosphere: 1
Food: 1
Service: 1
Jarek Orzolek
Didn't serve me hot coffee because she cleaned the pots and she won't make any more only ice coffee, how come is my problem if you open you serve what's on the menu upon closing not 30 min before
Service: 1
Eliza McGee
This store is amazing the workers here are more realistic. (When I mean realistic they act their wage.) than the Starbucks employees up the street who always seem to be entitled and rude for their wage. They work very quick and work hard and have great customer service. Worth me tipping them. The building is clean. They have a constant variety of donuts and such for your enjoyment. They always make my coffee well and if it were to be made wrong they would fix it with such ease and not so much judgement unlike Starbucks up the street.
Atmosphere: 5
Food: 3
Service: 5
Chris T
Never gets the nitro cold brew or macchiatos correct…but it’s a clean Dunkin with usually good service. It’s a Dunkin
Kid-friendliness: Sure?
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hash Browns
Carmela Minier
Why is the coffee so watery and tastes gross? It’s so inconsistent. I am going to stop using this location because I will not pay for coffee when it’s not drinkable. If you order food it’s burnt. You can’t win here
Food: 1
Dave C
Went in for a coffee, stood in there for 3 minutes and there was nobody else in line. Two workers completely ignored me the entire time taking order after order in the drive-thru and I walked out. I don't know why I went in there in the first place. I hate dunkin' donuts. I guess it was the only thing around.
Atmosphere: 1
Food: 1
Service: 1
craig ahern
Everything was burnt, bagel, hash browns and coffee tasted like water down coffee. Horrible customer service, communication skills are lacking. Oh and they forgot my hash browns at first. This isn’t the first time and certainly isn’t the 2nd time. It’s just convenient when you’re going to cvs or stopnshop. But no longer I’ll just travel out of my way for something better from now on. I’ve been going to that Dunkin for 20 years.
Went to drive thru placed an order 2 xlarge coffees and avocado toast the worker at the drive thru made the decision take my change of 69 cents and put it in the tip cup without asking and once again NO Receipt was given !
Atmosphere: 1
Food: 3
Service: 1
Annette Izabella Saba - Mordec (Anetka)
Very poor customer service. Lazy employees. Not the nicest location.
Atmosphere: 2
Food: 3
Service: 1
Annette I. Mordec (Anetka)
Very poor customer service. Lazy employees. Not the nicest location.
Atmosphere: 2
Food: 3
Service: 1
David A. Wendt Jr.
Delicious latte right after work.
Atmosphere: 5
Food: 5
Service: 5
M
Just got my coffee here Lez was very professional, coffee came out just how I asked for it ,friendly chit-chat the usual chat you have when buying things, place was very clean also and I felt welcome so thank you Lez I hope I got your name right but all-in-all five-star service.👍
I’ve been coming here since I was little and I have SEEN the service go down. I’m not usually one to write reviews when I don’t like a place but I’m actually beyond disappointed. I believe her name was Les Marie. I could be wrong about the name but that’s what was written on the receipt. She had long ombré nails. I was super sweet in the beginning, even complimented her nails but was met with an annoyed and cold “thank you” which I didn’t mind. What I did mind was that I ordered two things and one of them were hasbrowns and I literally saw her charge me but when I went up to the window I think she literally removed it and I had to come back around and I didn’t mind paying for them but initially they were charged on the screen. Super rude manners and I get if you’re overwhelmed or having a bad day but that doesn’t mean you take it on your customers. super rude lol.
Atmosphere: 1
Food: 3
Service: 1
Ordered hot coffee in drive thru. Grabbed and ran due to an appt. Go to sip coffee and it's ice cold. Nothing worse. Did not have time to go back. Waste of $4.
Atmosphere: 1
Food: 1
Service: 2
The male employee was very rude with a huge attitude. I will never go there again. Terrible
Atmosphere: 1
Food: 1
Service: 1
Didn't serve me hot coffee because she cleaned the pots and she won't make any more only ice coffee, how come is my problem if you open you serve what's on the menu upon closing not 30 min before
Service: 1
This store is amazing the workers here are more realistic. (When I mean realistic they act their wage.) than the Starbucks employees up the street who always seem to be entitled and rude for their wage. They work very quick and work hard and have great customer service. Worth me tipping them. The building is clean. They have a constant variety of donuts and such for your enjoyment. They always make my coffee well and if it were to be made wrong they would fix it with such ease and not so much judgement unlike Starbucks up the street.
Atmosphere: 5
Food: 3
Service: 5
Never gets the nitro cold brew or macchiatos correct…but it’s a clean Dunkin with usually good service. It’s a Dunkin
Kid-friendliness: Sure?
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hash Browns
Why is the coffee so watery and tastes gross? It’s so inconsistent. I am going to stop using this location because I will not pay for coffee when it’s not drinkable. If you order food it’s burnt. You can’t win here
Food: 1
Went in for a coffee, stood in there for 3 minutes and there was nobody else in line. Two workers completely ignored me the entire time taking order after order in the drive-thru and I walked out. I don't know why I went in there in the first place. I hate dunkin' donuts. I guess it was the only thing around.
Atmosphere: 1
Food: 1
Service: 1
Everything was burnt, bagel, hash browns and coffee tasted like water down coffee. Horrible customer service, communication skills are lacking. Oh and they forgot my hash browns at first. This isn’t the first time and certainly isn’t the 2nd time. It’s just convenient when you’re going to cvs or stopnshop. But no longer I’ll just travel out of my way for something better from now on. I’ve been going to that Dunkin for 20 years.
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Restaurantji Recommends
Went to drive thru placed an order 2 xlarge coffees and avocado toast the worker at the drive thru made the decision take my change of 69 cents and put it in the tip cup without asking and once again NO Receipt was given !
Atmosphere: 1
Food: 3
Service: 1
Very poor customer service. Lazy employees. Not the nicest location.
Atmosphere: 2
Food: 3
Service: 1
Very poor customer service. Lazy employees. Not the nicest location.
Atmosphere: 2
Food: 3
Service: 1
Delicious latte right after work.
Atmosphere: 5
Food: 5
Service: 5
Just got my coffee here Lez was very professional, coffee came out just how I asked for it ,friendly chit-chat the usual chat you have when buying things, place was very clean also and I felt welcome so thank you Lez I hope I got your name right but all-in-all five-star service.👍
Atmosphere: 5
Food: 5
Service: 5
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