Dunkin'

223 New Britain Rd, Berlin
(860) 229-0606

Recent Reviews

Tyler Mayer

This is my daily Dunkin', I'm here every morning. Things happen, but 9 days out of 10, they're moving nice and smooth and their morning crew is always solid.

Atmosphere: 5

Food: 4

Service: 5

Alex Rivera

I love my peeps at dunks... the one thing they could do better is pay a little closer to attention to small things like the pics I'll attach. Again. Honestly a great reliable spot to drive through and get consistent quality of service and food. I just think that giving me an everything bagel with 2 bottom pieces is an easy fix to stop the small complaints.

Atmosphere: 4

Food: 4

Service: 4

Emily C

We waited 6+ minutes at the drive thru for two ice coffees that were identical; and the man at the window tried to charge us twice after he forgot he already scanned our app (and then argued about it)

Atmosphere: 1

Food: 1

Service: 1

Hailey Francois

The food is so good and the drinks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Coffee Roll, Iced Macchiato, Iced Latte, Donuts, Munchkins Donut Hole Treats

jonathan castro

Request of the order was not acknowledged and the hashbrowns was not good at all. Service was good at least.

Atmosphere: 3

Food: 1

Service: 3

Crisbear 1991

Great friendly servise today on 2/6/2024 was greeted with a smile a added plus .

Atmosphere: 5

Food: 4

Service: 5

Brittney Sepe

after making me repeat my coffee order, they still got my coffee wrong.

Atmosphere: 1

Food: 1

Service: 1

Lissa “Lissalaloca” Gonzalez

Im gonna be very straight forward i have been to this one 2 times so far and dont have any complaints about this location. But will say this but it is all dunkin donuts when u order a sandwich any sandwich u always taste the microwave/oven on ur food with is not a good thing at all ur food is suppose to not tast like freezer or metal but again this is all the dunkin not just one.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Sausage Egg and Cheese, Bacon Egg and Cheese, Donuts

Marc LeBlanc

Ordered a couple of breakfast sandwiches. Eggs had a distinct overcooked old metallic taste. Ended up with the worst case of food poisoning I’ve ever had. Staff seemed disinterested about in anything except the music they were playing.

Atmosphere: 1

Food: 1

Service: 2

libby aroian

everytime ive gone here these workers are so kind. much more welcoming than the farmington ave workers. i love this location and the inside is beautiful.

Atmosphere: 5

Food: 4

Service: 5

Mrs. Shneck

I went through the drive thru and coffee and donuts are the best. The employees service is great. No problems there at all.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Donuts, Bagels

willsinskyrim

By landslide worst Dunkin I’ve been to, awful service people there have no respect for other people. I greatly dislike Dunkin as it is but this one sets the bar extra low.

Atmosphere: 2

Food: 2

Service: 1

Dinara I.

The worst Dunkin Donuts ever, I was just walking in and the cleaning lady told me where to sit. Then continuously walked around me and starring at me while talking on the phone. I don't know who she is but I don't appreciate someone telling me where to sit. What a ridiculous experience like I will eat the tables.

Dashiris Serrano

Rudeness ALL the times. If I’ve come here 5 times is in hope that they have new workers with better manners. But nope. Still the same rude people. I rather drive farther than come here again.

jackie d

Great service! Friendlier than other one in town! Will visit more! Food delicious

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