Imperial Buffet
273 Berlin Turnpike, Berlin
(860) 828-6630
Recent Reviews
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It's really not a bad place I go to buffets often this one is just unreasonably expensive for what they offer the food is usually good the sushi is decent but it shouldnt cost a days pay to feed 4 people 2 of which are under 10 the seafood variety isn't worth $30 theres closer cheaper same level places OH and bill's over $100 recieve a hefty gratuity fee I don't think I'll be going back
Kid-friendliness: They were extremely nice to one of my children who's birthday is coming this week
Atmosphere: 4
Food: 4
Service: 5
We arrived and immediately thought the place was closed with only three other car in the parking lot at 6pm. Four of us dined in having only three soda and one water, and three buffet .
The food was limited and some was cold. The total bill was 157.59 so I left a 15.00 tip which is more than usual at buffets for me.
I didn’t realize until we returned home that something was wrong. I called the restaurant and they stated a 15% service fee is added if bill is $85or more. This is robbery ! 29.95 for one person is also nuts!
Pacific Buffet in Wallingford is so much better and cheaper.
We will not be back and they probably will be out of business soon .
Paid $120 for 3 people on a Saturday afternoon. Most of the food was gross and had no flavor. The staff also just stood around the table the whole time watching which was super uncomfortable. The lighting and ambiance were also just not it. Overall, will not visit again.
Atmosphere: 1
Food: 2
Service: 1
This place should be ashamed. $19 for a tiny takeout tray of crappy food. Are you kidding me? I wish I just walked out and left that food on the counter. Shame on you. Pathetic. I will never ever return here.
Atmosphere: 1
Food: 1
Service: 1
The food is exactly the same on the weekend for the same food you get during the week
Atmosphere: 1
Food: 1
Service: 1
Please do not come here !!! Worst restaurant experience in my life. To summarize, we were yelled at by two servers and the front cashier who appeared to be a child because we were being charged for piña colada’s that tasted like soap. Do not come here expecting crab rangoons, they do not have any despite their website being littered with pictures of it. Everyone was just rude- we were being super respectful and kind and did not even ask for much.
We ordered Piña colada's and they tasted like soap, and were watered down. We were not gonna drink it, or pay for it so we told the waitress and they took it back so and ordered sprites instead. After getting the sprites we are told that we still have to pay for the Pina coladas because "we drank from them."
The waitress slammed on our table cause she we made her get the pina coladas that they made very poorly and that we still had to pay for. So instead we said, make us another one, please. And the girl in the front proceeded to say "jesus christ get out of my face" after we explained the unfairness.
However; there is this one super nice waitress who attended my grandparents at the same time separately, we cannot remember her name but she had short hair and was African American, total sweetheart, and we gave her a good tip as well.
Of course I did not tip our waitress after being yelled at by two employees unhappy to do their job. Money is not an issue, we paid and made them do the extra work because there's no way you are gonna disrespect me and my family in public this way.
Here's a picture of the colorful bubbles from the soap.
The food was 3/5, nothing crazy. You get what you pay for— it was just the service and treatment that made this an awful experience.
Atmosphere: 3
Food: 3
Service: 1
Food is not that great. I got a wonton that tasted pretty foul. Some of the plates and silverware were dirty. Also, be aware that if your bill is over $85, they automatically charge you a MANDATORY “service fee” of 15%. So our bill came to $130 and the service fee was $20. Drink refills are NOT FREE - they charge you for each refill. We went on a Sunday evening and for 4 people, our bill came to $160… which is a joke. We asked management about the “service fee” and they didn’t care, said they can’t change it. Never again.
Atmosphere: 1
Food: 1
Service: 1
Place needs a face lift , menu should change after 5 years of the same food
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Pepper Steak, Fried Shrimp
This used to be my favorite buffet because they had a lot of seafood options, but the last few times I’ve visited it seems like they’ve cut back on those. Still a great place with good variety. The service is also good for a buffet. Your old plate is gone before you get back with your new plate and they never let my drink go unfilled
Atmosphere: 4
Food: 3
Service: 4
Staff is great and all you can eat is a great thing but you can never have all you can eat if you can't finish it at all
Parking: It's big enough
Wheelchair accessibility: Yes there is walk up ramp at the side walk entrance and the wheel chairs can go up it as well
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dark restaurant with just okish food. Not a big variety and the food isn't particularly great just ok. The service was good, though they automatically put a gratuity on the bill and then ask for another... misleading. For the price I won't go back. There are better options.
Atmosphere: 3
Food: 3
Service: 3
Place is not safe to eat food is reheated from two or three days old food I was told by a friend who work there bathroom are so nasty and not safe I would never go there ever again place should not be open
Nothing good to say. Food was worst Chinese buffet I have been to and I travel for work and if ever somewhere on the coast will look for a Chinese buffet as most are wonderful. If I could give a negative star rating I would. Save yourself and don't eat here.
Atmosphere: 1
Food: 1
Service: 1
The truth is, my first time and the last, the food was cold without terrible taste, it was a bit of a variety and too expensive for 4 people and a Nina, $180, a theft and the food was terrible.
The cold and tasteless food is disgusting. I DO NOT RECOMMEND IT. If I could I would give it a 0 on everything and the price would be 175 dollars 4 people DON'T GO 🤮🤮
Atmosphere: 1
Food: 1
Service: 1
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