McDonald's

185 New Britain Rd, Berlin
(860) 224-0501

Recent Reviews

Sort by
leszek gawecki

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, Crispy Chicken Sandwich, Cheeseburger, Big Mac, Mcdouble

Cathy Madley

Awful! Always have to pull over and wait. Always missing items in my order or the wrong order completely.

Nonso Ok

Nice experience

Atmosphere: 4

Food: 4

Service: 4

Ashley Graver

Really fail to understand how EVERY time I come here I have to park and wait for food. No matter how big or small the order. I understand they have to keep their drive-through times down but at the cost of pissing off the customer every single time it’s just ridiculous. It’s fast food, not pull up and park and wait 10 minutes for your food to come out.

Monika L

Eternally mistaken orders. Drama service!!

Atmosphere: 1

Food: 3

Service: 1

Paul Perzan

I used to work in the old store on N.B.Road back in the late 70s. The food was alot bigger,the filet was cod fish, and the workers respected the customer and customer service was top notch.today, the food is alot smaller, food prepared very sloppy, and customer service has hit rock bottom. The only thing that has gotten bigger, is the price! Thanks too corporate Greed. Can't even get a free senior coffee. I actually quit eating their food. And it's not only that McDonald's, it's all of them! And Burger King is doing the same.

Atmosphere: 2

Food: 1

Service: 1

Edz Lopez

So everytime I go to McDonald's in Berlin there is this small frame black kid who is a manager there driving reckless in his burgundy Altima. Parking lot dangerous and inside they see you standing and ignores you completely until you say something.. very poor customer service in front. Managers look at people like they are beneath her very rude managers. Very unresponsive managers

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: French Fries, Quarter Pounder Hamburger

Gypsy Rivera

Love the new chicken big mac

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Egg Mcmuffin, Bacon Egg & Cheese Biscuit, Big Mac, Mcdouble

Marily Lozada

Went to try out the New Chicken Big Mac Sandwich .. the service was nice and quick.. also the sandwich is a hit.. better the the actual Big Mac.. they should keep the chicken Big Mac..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Filet-O-Fish, Double Filet-O-Fish, Mcchicken, Crispy Chicken Sandwich, Quarter Pounder Hamburger, Mcdouble, Hamburger Happy Meal

Mr. Sullivan

Melissa...!!! Ifykyk?

Atmosphere: 4

Food: 5

Service: 5

James Dombroski

Below average food at above average prices. Everyone knows that.

Atmosphere: 1

Food: 1

Service: 3

nichole c

Been going to this McDonald's for years and never have a issue but went there yesterday and the younger workers have nothing but bad attitudes. Horrible customer service. Even the kid handing me a ice-cream cone basically shoved it into my hand rudely. A smile goes a long way in customer service just saying.

Atmosphere: 3

Food: 5

Service: 1

Anthony Deluca

Food was cold !

Atmosphere: 4

Food: 2

Service: 5

Recommended dishes: Big Mac

Iralis Diaz

Clean efficient and great staff

Atmosphere: 5

Food: 5

Service: 5

Maggie Santiago

! So... Delicious ?

Atmosphere: 5

Food: 5

Service: 5

Loading...