Taco Bell
18 Wilbur Cross Hwy, Berlin
(860) 828-1077
Recent Reviews
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Ordered delivery today and got my food after an hour because of a lot of orders which is understandable but getting a crunchwrap with barely anything in it and getting a cheese quesadilla with barely any cheese isn't worth the money I spent. With this being my first crunch wrap supreme after hearing so many people saying how much they like them did not win me over. I got the bottom of the nachos bag I guess because my nachos are just little pieces and I paid extra for supreme tacos but these dont look supreme. I had this quality issue with this taco bell the last two times I ordered from them and gave one more chance and they proved to me that they just dont care. I worked at Taco bell before and i dont want to hear that because it is so busy they couldn't make my food the way it should be. The team I worked with made sure people got food with the proper amount of meat, vegetables, and sauce. Quality and care has definitely deteriorated.
Atmosphere: 3
Food: 1
Service: 1
I used the drive thru, the guy who took my order was very polite and helpful. He had a great sense of humor and seemed very cool! I asked him what he like best on the menu and he advised me to get the grill chicken cheese burrito. He asked if I’d like to make it a combo, and I said yes! The next window is where it got even better, even the cook in the background had a great sense of humor, he said hey what’s up and said hey man have a great day. He passed over the bag to the guy in the window who took my order. They where all happy looking men enjoying their time at work. It made me smile! Good job guys. I didn’t get their names but ok posting a pic of my order number for verification and hopefully they are recognized for their great customer service.
Atmosphere: 5
Food: 5
Service: 5
Food was great. The drive thru wait was 25 minutes. You would think they would staff more with how busy they get at lunch time.
Food: 5
I like Taco 🌮 Bell 🔔 because they have good 👍 deals everyday.
Atmosphere: 5
Food: 5
Service: 5
My daughter ordered Doritos supreme combo and asked for no tomatoes. My husband asked to substitute cheddar cheese on the chicken chalupa for nacho ( get charged extra for this)cheese NO tomatoes, NO sour cream, No lettuce. Asked to keep the beef soft taco just no lettuce. The guy on the drive thru asked that we confirm if everything was correct. And yes it was. Once we get home EVERYTHING is wrong. Tomatoes, lettuce sour cream on EVERYTHING. Order was completely wrong.
Atmosphere: 4
Food: 1
Service: 3
They added 10 scoop of beans when I said easy beans . Don’t go to this location go to another one . Crazy owner and they don’t how to train the staff please sell this location to someone that wants to run properly I’m ready to buy thank you .
Whoever was working 7/17 night evening shift made my food fresh and fast, good service. Shoutout to those kids for sure
Atmosphere: 5
Food: 5
Service: 5
Why does Taco Bell even have an app? They have zero deals. They make it so impossible to sign in that even the crew has no clue.
Atmosphere: 1
Food: 3
Service: 2
I do not recommend this place at all. This is not a five layer burrito. Horrible service. My entire order was messed up. Some people work and can’t turn around. I DO NOT RECOMMEND THIS PLACE AT ALL.
Atmosphere: 1
Food: 1
Service: 1
very friendly, food is always hot. Only once was I super annoyed at this place because I had to wait 15-20 minutes for nacho fries, but every other time has been a wonderful experience
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have never had such fresh tacos! The staff is so nice. More folks should dine inside to interact with the staff. I also had pizza and it slapped.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Crunchy Taco
Can do bttet
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Crunchy Taco
The food is disgusting. 7-Day old nachos the atmosphere was not the best. It was very horrible and it was very cold. The service was terrible
Atmosphere: 1
Food: 1
Service: 1
The girl that was at the window today January 3 at 2 o’clock has great customer service skills!
Service: 5
Best taco bell around always clean and good tasting food.
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