Very dirty and poor quality food . Unorganized and took forever to get our order. Drive thru is very dangerous also . Never again .
Atmosphere: 1
Food: 1
Service: 1
John D'amato
Place used to be ok, starting to look dilapidated, mens bathrooms falling apart, juice machines look like they never get cleaned, orders constantly missing contents and almost always recieve an attitute just for ordering
Atmosphere: 2
Food: 2
Service: 1
Kevin Yudkin
Pretty average Wendys. Much faster than last time
Atmosphere: 3
Food: 3
Service: 3
핻알런
One of the worst Wend. They think they're your boss. They're rude. They take money for orders that they don't intend to fill then feed you some lines and criticize you like you're doing something wrong for trying to pick it up.
Atmosphere: 2
Food: 4
Service: 1
Simon Gielstra
Very disappointed in service, lack of management. Employees arguing about performing their tasks. Customers shaking their heads in
Atmosphere: 1
Food: 3
Service: 1
Paul West
Server was very nasty, not friendly at all, she is the same each time I have encountered her. Very rude person . She should not be working with the public.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Fries, Fries
Willie Calloway
My grands like it.
Atmosphere: 3
Food: 3
Service: 3
LOL Connecticut
DETAINED AGAINST MY WILL!! Granby Street Wendy’s will never see another DOLLAR of my funds! I visited Wendy’s late this evening via the drive-thru. Upon entering the drivethru I recognized tall steel cones barricading drivers into the single drive thru lanes. Once a vehicle enters the drive thru, there is NO POSSIBLE RECOURSE to exit. After waiting 25min to reach the intercom I placed my order. Twenty five minutes unable to escape or reconsider this decision. I was not informed of any abnormalities or extenuating circumstances that might delay my order. Cars began piling up behind me as I waited at the intercom for the vehicles in front of me to advance forward. Another 50 minutes elapsed without me reaching the drive thru window!! FIFTY!! I had long since decided to abandon this order and pursue other avenues however the tall steel structures surrounding the drive thru lanes prevented any vehicles from exiting the drive thru. Ultimately well over an HOUR of my time and fuel was wasted as I awaited the opportunity to be released from the Granby St Wendy’s drivethru. Unbelievable!!
Atmosphere: 1
Food: 1
Service: 1
Yashica Godwin
Went to Wendy’s for lunch and ask for a chicken sandwich biggie bag. I asked the worker who makes the sandwiches to please change her gloves because I have a pork allergy. She stated she just change her gloves and continue to make my sandwich. I stated to the worker. When I walked in them were the same gloves I seen she had on. I then stated could she remake my sandwich and change her gloves. She walked away from making my sandwich and another employee went to change her gloves and make my sandwich. This is unacceptable and I will be talking to a general manager.
BAD. EVERYTHING was awful. From the food quality to the customer service. The employees were extremely rude to each other and didn’t even acknowledge us as customers. Definitely do not recommend this location and will not be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
Paw Say Wah
I ordered a kids meal for my son, the fries were okay but the cheeseburger that they gave me was cold and didn’t seem fresh at all. The milk bottle that they gave me was already half gone. I tried to call to speak to someone about it multiple times and no one picked up. So I went back in person to address a worker about the issue and she was really unprofessional and rude. She gave me new cheeseburgers but as for the milk she didn’t give me a new one because she said I had drunk it but how could I if I got it for my son and I haven’t even picked him up yet. The milk came half gone.
Atmosphere: 1
Food: 1
Service: 1
Chris Hayes
Wendy's has come a long way since the early days. Decent menu, healthy choices, massive selection of soft drinks and more. This particular restaurant was completely rebuilt. Very nice now.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S Baked Potatoes, Chili
9 9 9
The video monitor with the menue was acting up and making it difficult to order.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Baconator, Fries
Cheryl Folston
Wendy's food is usually very good but the service at the Granby St. Location is very poor. Fast food restaurants needs to stop cutting employees causing long waits. Don't bother going inside or you will be there until your legs fall off. I am a senior and if I go inside, I need to bring my walker, not only to sit in line but to get my food to a table. They could care less how long you wait, or if you're crippled and blind. Very rude employees. But you know what they say "a tree is known (owner) by the fruit it bears" (workers).
I wish they would put a Wendy's closer!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: French Fries, Taco Salad
Very dirty and poor quality food . Unorganized and took forever to get our order. Drive thru is very dangerous also . Never again .
Atmosphere: 1
Food: 1
Service: 1
Place used to be ok, starting to look dilapidated, mens bathrooms falling apart, juice machines look like they never get cleaned, orders constantly missing contents and almost always recieve an attitute just for ordering
Atmosphere: 2
Food: 2
Service: 1
Pretty average Wendys. Much faster than last time
Atmosphere: 3
Food: 3
Service: 3
One of the worst Wend. They think they're your boss. They're rude. They take money for orders that they don't intend to fill then feed you some lines and criticize you like you're doing something wrong for trying to pick it up.
Atmosphere: 2
Food: 4
Service: 1
Very disappointed in service, lack of management. Employees arguing about performing their tasks. Customers shaking their heads in
Atmosphere: 1
Food: 3
Service: 1
Server was very nasty, not friendly at all, she is the same each time I have encountered her. Very rude person . She should not be working with the public.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: French Fries, Fries
My grands like it.
Atmosphere: 3
Food: 3
Service: 3
DETAINED AGAINST MY WILL!! Granby Street Wendy’s will never see another DOLLAR of my funds! I visited Wendy’s late this evening via the drive-thru. Upon entering the drivethru I recognized tall steel cones barricading drivers into the single drive thru lanes. Once a vehicle enters the drive thru, there is NO POSSIBLE RECOURSE to exit. After waiting 25min to reach the intercom I placed my order. Twenty five minutes unable to escape or reconsider this decision. I was not informed of any abnormalities or extenuating circumstances that might delay my order. Cars began piling up behind me as I waited at the intercom for the vehicles in front of me to advance forward. Another 50 minutes elapsed without me reaching the drive thru window!! FIFTY!! I had long since decided to abandon this order and pursue other avenues however the tall steel structures surrounding the drive thru lanes prevented any vehicles from exiting the drive thru. Ultimately well over an HOUR of my time and fuel was wasted as I awaited the opportunity to be released from the Granby St Wendy’s drivethru. Unbelievable!!
Atmosphere: 1
Food: 1
Service: 1
Went to Wendy’s for lunch and ask for a chicken sandwich biggie bag. I asked the worker who makes the sandwiches to please change her gloves because I have a pork allergy. She stated she just change her gloves and continue to make my sandwich. I stated to the worker. When I walked in them were the same gloves I seen she had on. I then stated could she remake my sandwich and change her gloves. She walked away from making my sandwich and another employee went to change her gloves and make my sandwich. This is unacceptable and I will be talking to a general manager.
Restaurantji Recommends
BAD. EVERYTHING was awful. From the food quality to the customer service. The employees were extremely rude to each other and didn’t even acknowledge us as customers. Definitely do not recommend this location and will not be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
I ordered a kids meal for my son, the fries were okay but the cheeseburger that they gave me was cold and didn’t seem fresh at all. The milk bottle that they gave me was already half gone. I tried to call to speak to someone about it multiple times and no one picked up. So I went back in person to address a worker about the issue and she was really unprofessional and rude. She gave me new cheeseburgers but as for the milk she didn’t give me a new one because she said I had drunk it but how could I if I got it for my son and I haven’t even picked him up yet. The milk came half gone.
Atmosphere: 1
Food: 1
Service: 1
Wendy's has come a long way since the early days. Decent menu, healthy choices, massive selection of soft drinks and more. This particular restaurant was completely rebuilt. Very nice now.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S Baked Potatoes, Chili
The video monitor with the menue was acting up and making it difficult to order.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Baconator, Fries
Wendy's food is usually very good but the service at the Granby St. Location is very poor. Fast food restaurants needs to stop cutting employees causing long waits. Don't bother going inside or you will be there until your legs fall off. I am a senior and if I go inside, I need to bring my walker, not only to sit in line but to get my food to a table. They could care less how long you wait, or if you're crippled and blind. Very rude employees. But you know what they say "a tree is known (owner) by the fruit it bears" (workers).
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Wendy’S Baked Potatoes, Chili