Dunkin'
855 Farmington Ave, Mix St, Bristol
(860) 589-6002
Recent Reviews
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love the coffee, rarely get food, not great.
Keith and Jess and the whole team always know my order when I come in sometimes I don’t even have to say anything..always smiling and ready to go love it here !!
i go to this dunkin regularly and the manager is always giving me dirty looks whenever i go in there. don’t get me wrong the staff always makes my drink right and gets it to me quickly but i feel uncomfortable when she is just standing there giving dirty looks. she always looks miserable and like she doesn’t want to be there. today i ordered food she just threw it on the counter, yelled out something i couldn’t even understand and walked away. honestly i’m probably just going to go to a different dunkin because this is really unacceptable
Ordered two sesame seed bagels lightly toasted and two orders of hash browns, after I got home with the food for my kids opened up two BURNT sesame seed bagels and burnt hash browns.
Came in on June 2, 2025 about 10:40am
No one acknowledged me, the place was dead, and the staff were having a conversation about astrology signs. Finally a worker turned around and took my order. All 6 of them saw me standing there, and not one of them acknowledged me because their conversation about astrology seemed more important. Do Better D/D. I won’t be returning and I’ll be posting this incident on all of my social media accounts
Had the most extraordinary service here from Sasha and Stacey. Such nice people can’t wait to come here again!
everyone there is amazing, especially sasha. she is so great at what she does it amazes me how quick her service is and how personable she can
be. The store is always spotless and the manager is very kind. best dunkin in bristol !
Drive thrud 2 wake-up wraps. They smelled and tasted of cleaning products and plastic. Horrifically disgusting and inedible.
This Dunkin' is so inefficient it's crazy! Every time, it takes forever. All I get it a regular coffee. When I FINALLY pull up to the window after like 15 minutes, my coffee isn't even ready to go! The person working the register at the window has to go walk through the store to get my coffee. Why isn't it ready to go at the window? I used to work at Dunkin. We had one person on the register, one person making sandwiches, one person making coffees. Way more efficient and fast. I've had several times where the person working the register has to go walk through the store to get my coffee, bumping into the other workers. There's a bunch of people back there who just seem confused and in the way. I don't see any hustle or urgency. Whoever manages this place needs to think about efficiency and speed. They could literally be serving twice as many cars, easily! Set it up in a way that makes sense! When I pull up to that window, someone should have brought the coffee to the person working the register. And what the heck is taking so long? My God it seems like each car takes 10 min to order. Let's get this place MOVING, please! Even when I go inside, I don't understand what is taking so long! I should be out of there in 2 minutes for a regular coffee!
Nice staff in this location
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Clean parking lot. Friendly staff and decent prices.
Food: 4
Service: 4
Friendly staff and quick in and out
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Placed and order at the counter employer who rang me out was quick and pleasant. But when I was waiting for my latte the female employee let it sit there and did all the other coffee's behind me and when I asked about it she stated it's over there. Not a way to treat a customer . Will not return to this location
Six people working and yet it was clear that none of them were actually making the food I ordered. I asked for a refund after ten minutes and left
Atmosphere: 1
Food: 2
Service: 1
I came in cool down and grab my morning coffee, and it was unbearably hot. I can't even imagine how much the employees were suffering because I was sweating the moment I walked in. I saw multiple staff members visibly distressed and sweating. In this heat wave, that's unacceptable.
Atmosphere: 2
Food: 3
Service: 4
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