Worst Dunkin in town for years. Rude at the window, food comes out cold. Avoid at all cost. Pine st location 100 times better
Mohamed Hadi
Couple weeks I order a strawberry refresher it taste like more water I said OK no problem. Wish I never had no problems with them to today. They give me a hard time when I place the order for refresher strawberry this time she didn’t place the order she’s death. I ordered egg and cheese on a wrap the cheese was not melt the cheese was too cold slice.
Kyle Grady
I placed a mobile order for my morning small iced coffee. Now I don’t like to pay for half of my drink to be ice therefore I always get my iced coffee with no ice and a cup of ice on the side so I can put the appropriate 3-4 ice cubes in my drink. I ended up forgetting to select no ice on the app (done that before lol and usually they have no problem adjusting it when I mention it at the drive thru speaker). However this time around the older lady manager of Dunkin told me that “it’s already made when you order ahead so no I can’t do that”. That definitely surprised me so I said okay no problem. I waited to get to the window (in a line for 10 min ish) and mentioned to the manager working the window if she could at least take out some ice out of my drink. She proceeded to tell me “umm I have a line I’ll give you a cup and a fork and you can take it out yourself”. Proceeded to give me a cup and a fork( not even a spoon).
Atmosphere: 1
Service: 1
Brian Watson
I run on Dunkin. Join the rewards program to benefit for returning!
Atmosphere: 5
Food: 5
Service: 5
Clifford Haught
Around 70% of the time they get my order wrong. Takes to long to order and wait. Have to do on the go orders. Just found a plastic wrapper in my coffee and completely ruined my day. Will not be going here anymore!
Food: 1
Service: 1
Marcin M
Slowest drive thru ever been waiting in line already for 15 min and only 3 cars in front of me. Never again this location good luck with that kind of speed of service lol drink some coffee guys
Jen Way
Every time I come here they get my order wrong and then have an attitude when I tell them. Got a large coffee and it was all milk. Another time, asked for a double espresso shot in my coffee and then they gave it to me on side. Got angry when I said it was supposed to be in it. Very unprofessional Dunkin. I don’t recommend coming to this Bristol location.
Billy W
Some times it's very busy, but unlike many Dunkin's, this one Usually gets your order right.
Atmosphere: 4
Food: 3
Service: 4
Matthew Benson
This location is the worst of all the Dunkins in Bristol. Poor service, weekend employees are non attentive to customers and repeatedly make mistakes on orders. They are too busy with their cells and talking to each other to do their job. Please close this location and open a real dunkin store nearby.
I'm there pretty much every morning. The crew is awesome. Thank you for making my coffee and bagel every morning.
Eneida Melendez
I asked for a hot chocolate with milk and 1 sugar and they didnt give me neither. I ordered a coffee with hazelnut swirl and i got Vanilla. They dont listen i repeated myself multipe times and they still got my order wrong and it was not the first time.
Megan Saundry
Thanks for the free coffee grounds in my iced coffee! ?
Lyzzi Cocoa
Thanks for the free coffee grounds in my iced coffee! ?
B Lee
Best Dunkin with delicious food and great customer service
Lol..it's Dunkin!
Worst Dunkin in town for years. Rude at the window, food comes out cold. Avoid at all cost. Pine st location 100 times better
Couple weeks I order a strawberry refresher it taste like more water I said OK no problem. Wish I never had no problems with them to today. They give me a hard time when I place the order for refresher strawberry this time she didn’t place the order she’s death. I ordered egg and cheese on a wrap the cheese was not melt the cheese was too cold slice.
I placed a mobile order for my morning small iced coffee. Now I don’t like to pay for half of my drink to be ice therefore I always get my iced coffee with no ice and a cup of ice on the side so I can put the appropriate 3-4 ice cubes in my drink. I ended up forgetting to select no ice on the app (done that before lol and usually they have no problem adjusting it when I mention it at the drive thru speaker). However this time around the older lady manager of Dunkin told me that “it’s already made when you order ahead so no I can’t do that”. That definitely surprised me so I said okay no problem. I waited to get to the window (in a line for 10 min ish) and mentioned to the manager working the window if she could at least take out some ice out of my drink. She proceeded to tell me “umm I have a line I’ll give you a cup and a fork and you can take it out yourself”. Proceeded to give me a cup and a fork( not even a spoon).
Atmosphere: 1
Service: 1
I run on Dunkin. Join the rewards program to benefit for returning!
Atmosphere: 5
Food: 5
Service: 5
Around 70% of the time they get my order wrong. Takes to long to order and wait. Have to do on the go orders. Just found a plastic wrapper in my coffee and completely ruined my day. Will not be going here anymore!
Food: 1
Service: 1
Slowest drive thru ever been waiting in line already for 15 min and only 3 cars in front of me. Never again this location good luck with that kind of speed of service lol drink some coffee guys
Every time I come here they get my order wrong and then have an attitude when I tell them. Got a large coffee and it was all milk. Another time, asked for a double espresso shot in my coffee and then they gave it to me on side. Got angry when I said it was supposed to be in it. Very unprofessional Dunkin. I don’t recommend coming to this Bristol location.
Some times it's very busy, but unlike many Dunkin's, this one Usually gets your order right.
Atmosphere: 4
Food: 3
Service: 4
This location is the worst of all the Dunkins in Bristol. Poor service, weekend employees are non attentive to customers and repeatedly make mistakes on orders. They are too busy with their cells and talking to each other to do their job. Please close this location and open a real dunkin store nearby.
Restaurantji Recommends
I'm there pretty much every morning. The crew is awesome. Thank you for making my coffee and bagel every morning.
I asked for a hot chocolate with milk and 1 sugar and they didnt give me neither. I ordered a coffee with hazelnut swirl and i got Vanilla. They dont listen i repeated myself multipe times and they still got my order wrong and it was not the first time.
Thanks for the free coffee grounds in my iced coffee! ?
Thanks for the free coffee grounds in my iced coffee! ?
Best Dunkin with delicious food and great customer service