Jersey Mike's Subs

641 Farmington Ave, Bristol
(860) 261-5489

Recent Reviews

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Chef Benito

I don't know what happened to this place. Severely under staffed during peak hours and everything takes forever.

Atmosphere: 1

Food: 2

Service: 1

John A

Great customer service and the sub was good however, this is the 1st one that didn't give a public safety discount when you're in uniform.
The three of us were in uniform

Atmosphere: 4

Food: 4

Service: 4

CTadventuresandeats

Stopped here with my brother and Got a delicious grinder here. Food was fresh and tasty! Staff was friendly and food was made quickly. They Also had really good mini chocolate chip cookies. Bathrooms at this location are locked and you have to ask for a key.

Atmosphere: 3

Food: 4

Service: 3

Alec

Waited over 30 minutes for a sandwich. Managers rude and told us to have a wonderful and blessed day after being upset that they lied about the amount of time it would take. Never going back, stay far away!

Atmosphere: 2

Food: 2

Service: 1

Kevin Deitz

Ordered delivery. The hot Italian is a joke! Called the manager and got noware, was told it doesn't look like the pictures they're pushing. Done with Jersey Mike's!

Sharon Deitz

Got the hot Italian grinder Saturday afternoon for delivery! When I got it, it consisted of hot pepper relish, 3 tomatoe slices and a clump of unedible meat! Called them and they said come down and we'll make it again!!šŸ¤” Not going back!!

James Turner

Food is fine but this store is completely uninterested in customer service. I ordered on the app from this store and the driver picked it up and then cancelled the order for no reason. When I tried to address this with the store, having paid for food that never got delivered, they said it was a door dash issue as they use their drivers but the order was placed through the jersey mikes app so they basically just said not our problem and took my money. I’ve spent a month trying to address it with jersey mikes and they haven’t even responded. Not worth doing business with a company like this for ok food.

Atmosphere: 1

Food: 4

Service: 1

James Flood

Don't eat at subway ever again

Atmosphere: 5

Food: 5

Service: 5

Lilly Rivera

I don’t usually write reviews but I was sad to learn Emily no longer works at Jersey Mike’s! She was very kind, attentive, managed other employees well and definitely made the atmosphere of the store shine unfortunately now its just workers that look miserable and you can tell they don’t like their job! No greetings or smiles when you arrive, food is good but be careful the staff, they will catch a bad attitude with you!

Atmosphere: 1

Food: 3

Service: 1

hunter doucette

It's usually really really great I get the famous philly cheese steak and today I went there and ordered and I asked for the other grinder roll and she gave me a plain one and I didn't notice till I was at home and I took my scooter there so I was not finna go back

Atmosphere: 5

Food: 2

Service: 5

Tanner Labonte

kid who made my sandwhich chipotle chicken mikes way deserves a raise

Atmosphere: 5

Food: 5

Service: 5

Eric Gokey

Is there a way to leave a 0? Normally I don’t leave reviews at all, but felt the need to this evening. Ok so myself and the family go in, we order. I asked for a GIANT steak and cheese with ONLY steak and cheese and nothing else. The guy asked do you want the peppers and onions etc to which I say no thank you just steak and cheese. The team calls my name and I notice that my order was not a giant size. I ask is this one for me? They said yes that is yours. I advised then that I ordered a giant so I asked was I charged for the smaller size. I was only charged for the regular sized but they said they will make another one for me at no charge. I said no, not sure if it was a supervisor, but a female with tattoos said why not it’s no charge? I said no thank you. She said don’t be mean about it we already have it on the grill and only a few minutes to wait. Again I said no, please don’t waste the food, I’m fine. I start to walk out and hear her say GEEZ you don’t have to be mean, which she likely didn’t think I heard, but I did and said back, I’m not being mean, I told you not to put more food down. She then yelled at the guy that took my order (in front of other patrons) and said ā€œPAY MORE ATTENTIONā€. So long story short we leave. We get just outside the parking lot and something said check your food. Sure enough the order was incorrect. I drive back to bring the sandwich back because I had ordered a steak and cheese with nothing else. I walk in and the associate clearly wasn’t happy to see me. I said not only did your team not listen to the size(which I was ok with) but the order itself is incorrect. She opens the sandwich and said this is what you ordered. I reply back with, I ordered a steak and cheese only, no peppers or onions etc. I said please refund my card. She yelled at the guy that made the sandwich and said ā€œdid this customer really order the way he said he did? The guy (curly hair, pony tail) said YES he did and that was my mistake, very sorry. The lady, I assume the supervisor yelled at him again in front of several patrons. Being a leader in retail myself I would never do that in front of patrons. Just so poorly run. It pains me to leave a bad review but it is what it is.

Atmosphere: 1

Food: 1

Service: 1

Peter English

Delicious. Friendly employees.

Atmosphere: 5

Food: 5

Service: 5

Dunkin

Always happy with the food at Jersey Mike's. Only setback is when I order online, I'd say 8 out of 10 times my food isn't ready for pick up at scheduled time. I've just adapted to showing up 10 min later.

Jim lynch

The worst service and food was spoiled

Atmosphere: 1

Food: 1

Service: 1

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