Panera Bread
1214 Farmington Ave, Bristol
(860) 585-2501
Recent Reviews
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Average.
Atmosphere: 3
Food: 3
Service: 3
The prices are too high for a simple sandwich.
No way to know pick up is in both the back and the front depending on the variety of things you purchase. I left the store thinking everything was in the bag from the back pickup area and it was not complete.
i loveeee panera but i went today and there was plastic in my soup .. 🫣
Chicken Ceasars Salad Was Good
Paying $16.00+ for a sandwich to have rotten lettuce and rotten tomatoes is a disgrace. Is not a hot sandwich is a cold cranberry chicken sandwich, so no is not like that because of “heat” it is slimy and so is the tomato and it taste gross..I couldn’t finish it 🤢
Food: 1
Lunch was great
Atmosphere: 4
Food: 4
Service: 3
I have gone here 2 times. The first time I ordered a caprice and they served it to me without motzeralla. I had to go back up and ask about it to be told they were out of mozzarella. A key ingredient not only to my sandwich but to multiple meals they serve. I went there again today to give them a second chance. They where out of arugula and blue tortilla chips for their corn chowder. This location doesn't seem to stock their ingredients properly and are often out of key ingredients. On top of that my mom ordered their strawberry caprice salad and they gave her bearly any lettuce or other ingredients. She has gotten it at other locations and it was a full bowl here it did not go even half way up the bowl. She even questioned them to make sure she got the right size, the bowl, and they confirmed it was. This was an expensive salade 13 dollars for early any lettuce, a very cheap ingredient. I will be avoiding eating here in the future and go to other locations when I want Panara.
Atmosphere: 3
Food: 3
Service: 2
Manager Katie at the Bristol location had amazing customer service when my husband thought he left his wallet, she took her time to look through video footage to help us out. It is rare to find people who are willing to go the extra mile and be nice and caring even though it may be outside of their normal job description. Thank you Katie!
Atmosphere: 4
Food: 4
Service: 5
food is always missing:(
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Staff are very friendly, food is fresh and service is fast! The atmosphere is cozier than other locations with many private booths to choose from.
I always make this location my go-to for a quick lunch. They always ensure to follow special requests and double check orders as well!
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
Usually pretty good. Today, was the first day in years since I ordered from here. The food was great. But whomever was handling your food today should tie their hair back found two pieces in two separate parts of the order. 4/11/25
Atmosphere: 2
Food: 3
Service: 3
I order from here fairly regularly as the food is decent and it's convenient. If you are ordering take out though- MAKE SURE TO CHECK THE BAG BEFORE YOU LEAVE. I made the mistake of not checking until I got home and there was an entire sandwich missing. When I tried to call, nobody answered the phone. It just kept ringing and ringing. I sent a message in to Panera letting them know it wasn't received and I just wanted a refund for the missing sandwich, and I have gotten no response. At least if it was Uber eats or doordash or something, it would have been addressed by now.
Food isn't bad. Just be weary of the company you are giving your money to.
Food: 3
Service: 1
No complaints
Atmosphere: 4
Food: 4
Service: 5
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