Sonic Drive-In

1379 Farmington Ave, Bristol
(860) 261-5799

Recent Reviews

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Nadia

Very rude to have people waiting in drive thru for 20 minutes and have the nerve to no come to the window right away and greet ! This place should be shut down!

Cody Wolfe

Worst service I ever saw.

Atmosphere: 1

Food: 1

Service: 1

Monica Figueroa

No response when I press the button for 10 minutes. I had to call just to get service. Only two cars in front of me and the wait was longer than 15 minutes.

Service: 1

Daytona Marie J

Should have read the reviews first! I placed an online order at 5:45pm ! Set p/u time for 6:05. I sat in the bay and realized it was 6:23!! There was NO ONE in the lot. Had to go through drive through and wait behind another vehicle for what 5-6 mins just for them to after I asked for them to re make my food continued to give me the food I ordered 40mins before. Short staff isn’t an excuse for poor service! Sloppy sandwich on top of that! Even my 10 year old said they wouldn’t come back here!!

Atmosphere: 1

Food: 1

Service: 1

Gina J. Guilmette damaged1316

I ordered 2 cheese burgers an they were completely cold.. the cheese was not even melted. It seriously felt like it came out a fridge

Maddie Kessler

I placed a mobile order of 3 items and waited almost an hour to get them. I pulled up to the mobile order pickup, typed in the stall number and sat there for 30 minutes. No one came. I finally decided to get in the long drive thru line and that took another 15 minutes. I finally got to the window and got my food, all of which was cold. The blast I ordered was completely melted and the top was not placed on properly so it exploded all over my car. I am very disappointed with the service and will not be returning anytime soon.

Atmosphere: 2

Food: 3

Service: 1

SEÑOR CRAYON EATER

They’re so slow. Ordered one thing and it took them 15 minutes.

Atmosphere: 1

Food: 2

Service: 1

Bishop

I've been going to this Sonic for a very long time & I'm not sure what that review under me is yapping about because the guy who's in charge now I believe his name is Ant is running this place the right way. The GM before was never there & always unavailable when there was an issue. That's actually how I know learned of who Ant is because he's always there.

He's been there for a long time working 24/7 open to close it feels like. He's hired new staff that actually cares about the customers & quality of the food. Sometimes the wait can be a bit much but sometimes it happens & is to be expected with all third party services & training that's going on with new employees.

Atmosphere: 5

Food: 5

Service: 5

justin meshvil

They need to beg or something for the other owner to come back. When the little girl with reddish hair was running this place was the only way it was staying afloat. I’ve been coming here since before the reopening and she was the only time this place was ever running good. They’ve had plenty different owners and no one can run this place right. If you don’t want this place shut down bring her back! This new owner is running this place to the ground!

Atmosphere: 1

Food: 1

Service: 1

Tyler Williams

Let me add my review to the dozen of recent 1 star review at this location. First time customer and now won't be back. Placed an order and said it was going to be ready in 6 mins. Waited 20 mins and decided to go in the drive thru and it only moved by 1 car in 10mins. I left my order behind and called customer service.
This management needs to be fired because they respond back to our reviews for months but never change their stores issues.

Atmosphere: 1

Food: 1

Service: 1

Gedanny Vera

There was no one in line & it took over 10 minutes waiting at the drive thru lane.

The “slushie” was mostly ice as the juice disappeared rather quickly. Even other slushies like from 7/11 or Taco Bell aren’t that bad with the ice/drink ratio.

Ice cream hand shake was essentially flavorless besides the cookie pieces. The base itself was not adding to the drink

Pretzel is kind of hard to mess up & cheese is just prepackaged nacho-esque. Can’t really mess it up

Atmosphere: 2

Food: 2

Service: 3

Ashley Bunn

This place was like a ghost town. I rang the buzzer to get service for like 20 minutes with no one answering me then I finally went to the drive-through and I sat in the drive-through for another 30 minutes, waiting for someone and then I went up to the window to get the food and I’m sitting here watching kids, laugh and giggle and listen to music and not serve Food This is not considered fast food, not even in the slightest

Atmosphere: 1

Food: 2

Service: 1

LJ K

Pointless location. Nothing works or at least they don’t acknowledge stalls.

Atmosphere: 1

Food: 1

Service: 1

Ruben Acosta

Slow Service Employee Hanging instead Working ...Am waiting more than 15 minutes in drive Tru

Atmosphere: 1

Service: 1

Valerie Ann

I sat at the call panel for 22 minutes and no one responded ed. I was the only customer

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