My friends and I went for our Holiday dinner.We were greeted by the owner who was also our waitor, he was friendly and attentive.He sat us by the active fireplace, which we were greatful since the temperature was very cold in the dinning room.We noticed we were the only patrons in the restaurant which found odd since we were dinning on a Thursday Evening.The food and mixed drinks were excellent!We would return again but perhaps in the spring or summer when it is warmer.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Parm
Zoee Oliveira
Honestly the two things that I can say about this restaurant is they are disrespectful and disgusting! READ THE REVIEWS BEFORE GOING HERE- and notice that they only respond to the good comments because they do not care about better themselves or their service. Wasn’t even there for 10 minutes until we walked out and left due to the attitude and disrespect we were getting from our waiter not to mention the funky smell to the place that I was just barley dealing with. It was a Saturday night and we were the only ones in the restaurant, that should’ve been our sign to leave but we thought we were getting lucky! Nope, want a real meal and great service go down the road to Portobellos!! As a local who’s lived here my whole life this was by FAR the WORST restaurant and service I’ve ever experienced in this area. Common trend I noticed in the reviews - waiter was rude, which he was extremely. If they are this careless with how they treat their customers I can only imagine how careless they are in their kitchen with what we can’t see! Again, two words for this restaurant DISRESPECTFUL and DISGUSTING.
Atmosphere: 1
Food: 1
Service: 1
Stacey Lombardo
Have been several times. The food & service are outstanding. My favorite is the chicken Francese. My mother in law is obsessed with the soup pasta fagioli.
Carlo Greco
Great food at a good price. Always great service.
Robert Greenawalt
In terms of customer service and business etiquette, this was the worst restaurant experience ever. The owner who waited on us acted like he didn't want to be bothered probably because he had a larger group in the next room. When time came for the check, we politely asked if he could issue separate checks at which point he started literally screaming "I'm not a slave"(whatever the hell that means). At one point, he verbally abused one of the women in our group. Really disgusting. At this point, I'm thinking of contacting the Consumer Affairs of Connecticut.
Atmosphere: 2
Food: 2
Service: 1
Shaun Kennedy
Kids said the pizza was the best.Goat cheese and sausage pizza was
Atmosphere: 5
Food: 5
Service: 5
Bob Greenawalt
In terms of customer service and business etiquette, this restaurant ranks at bottom. Owner who waited on us acted like he wasn't interested in us probably because he had a bigger group in the adjacent dining room. When we politely asked if he could divide the check into three separate checks, he refused and began yelling "I'm not a slave" (whatever the hell that means) and at one point he verbally abused one the women in our group in a threatening manner
Totally disgusting and unnecessary.
Robert G
in terms of customer service and business etiquette, probably the worst restaurant experience ever. Owner who waited on us acted like he didn't have time for us probably because he was preoccupied with larger group. When time came for the check, we politely asked if he could issued separate checks since there were three of us. He literally began screaming that "he was not a slave " (whatever that means) and refused . At one point, he verbally abused one of he women in our group. never seen anything like that before. Really disgusting. At this point, I'm thinking of contacting the Consumer Affairs of the state of Connecticut.
Cheyanne
Horrendous service. Empty restaurant There was no reason we should have bad service the waiter barely ever came over. Never checked on us never asked to refill drinks never brought bread or condiments that were asked for. Food was also bland.
Kid-friendliness: Not kid friendly.
Eddie L
The food was great and the place reminded us of an inn in Vermont.We were concerned that we were the only people in the restaurant on a Saturday night. How can a restaurant survive like that? Hope it was just one of those wierd things that nobody decided to eat out on that specific day.
The gentleman whoever is running this place was very rude. 11 of us left the place even without dining.Because we were 11 of us we requested to add one more table as there were only 10 chairs. And the guy said these exact words. “Are you guys eating dinner or pizza and the. He said there is another restaurant down the road you guys can go there as well”All this for requesting to add 1 table as there were not enough seats!!I do not recommend this place.
Raj 1988
Worst experience ever. Went in for dinner, and the guy is very rude. Asked us to leave very rudely because he is the only one, he could have said I am the only in a nice way.Instead he was very rude and asked us to leave, this is not the way to treat a customer
Sarah Baldwin
Sammy is incredible - Usually running the whole place by himself but is always very friendly and makes sure everyone is taken care of. The food (especially the margherita pizza and eggplant rollatini) never disappoints. I’ve come in before just for a drink, and he’s given me a free sample of the dinner special at the time just to let me try it and ask my opinion. Can’t recommend enough, just remember to tip him well!
Heather Buckley
Made a reservation for 12 two weeks in advance for my parents’ 75th and 79th birthdays. Showed up tonight and we were told they had a party going on so they couldn’t do pizza for us, they were out of calamari, and asked us to choose 3-4 entrees that everyone would order because they couldn’t handle more than that. On top of that, the owner was rushing us to order, saying that we needed to get our orders in if we wanted our dinner in a decent amount of time. He rushed us for drink orders and he had never given us a drink menu. It was obvious he did not have the staff to handle his other event and our dinner for 12 (not to mention the other diners who had come in). We left and went to Portobellos who accommodated our table of 12 on the spot with amazing service. I’m not one to give a local business a bad review but this was like nothing I’ve ever experienced at a restaurant before.
Stacey L.
Have been several times. The food & service are outstanding. My favorite is the chicken Francese. My mother in law is obsessed with the soup pasta fagioli.
My friends and I went for our Holiday dinner.We were greeted by the owner who was also our waitor, he was friendly and attentive.He sat us by the active fireplace, which we were greatful since the temperature was very cold in the dinning room.We noticed we were the only patrons in the restaurant which found odd since we were dinning on a Thursday Evening.The food and mixed drinks were excellent!We would return again but perhaps in the spring or summer when it is warmer.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Parm
Honestly the two things that I can say about this restaurant is they are disrespectful and disgusting! READ THE REVIEWS BEFORE GOING HERE- and notice that they only respond to the good comments because they do not care about better themselves or their service. Wasn’t even there for 10 minutes until we walked out and left due to the attitude and disrespect we were getting from our waiter not to mention the funky smell to the place that I was just barley dealing with. It was a Saturday night and we were the only ones in the restaurant, that should’ve been our sign to leave but we thought we were getting lucky! Nope, want a real meal and great service go down the road to Portobellos!! As a local who’s lived here my whole life this was by FAR the WORST restaurant and service I’ve ever experienced in this area. Common trend I noticed in the reviews - waiter was rude, which he was extremely. If they are this careless with how they treat their customers I can only imagine how careless they are in their kitchen with what we can’t see! Again, two words for this restaurant DISRESPECTFUL and DISGUSTING.
Atmosphere: 1
Food: 1
Service: 1
Have been several times. The food & service are outstanding. My favorite is the chicken Francese. My mother in law is obsessed with the soup pasta fagioli.
Great food at a good price. Always great service.
In terms of customer service and business etiquette, this was the worst restaurant experience ever. The owner who waited on us acted like he didn't want to be bothered probably because he had a larger group in the next room. When time came for the check, we politely asked if he could issue separate checks at which point he started literally screaming "I'm not a slave"(whatever the hell that means). At one point, he verbally abused one of the women in our group. Really disgusting. At this point, I'm thinking of contacting the Consumer Affairs of Connecticut.
Atmosphere: 2
Food: 2
Service: 1
Kids said the pizza was the best.Goat cheese and sausage pizza was
Atmosphere: 5
Food: 5
Service: 5
In terms of customer service and business etiquette, this restaurant ranks at bottom. Owner who waited on us acted like he wasn't interested in us probably because he had a bigger group in the adjacent dining room. When we politely asked if he could divide the check into three separate checks, he refused and began yelling "I'm not a slave" (whatever the hell that means) and at one point he verbally abused one the women in our group in a threatening manner Totally disgusting and unnecessary.
in terms of customer service and business etiquette, probably the worst restaurant experience ever. Owner who waited on us acted like he didn't have time for us probably because he was preoccupied with larger group. When time came for the check, we politely asked if he could issued separate checks since there were three of us. He literally began screaming that "he was not a slave " (whatever that means) and refused . At one point, he verbally abused one of he women in our group. never seen anything like that before. Really disgusting. At this point, I'm thinking of contacting the Consumer Affairs of the state of Connecticut.
Horrendous service. Empty restaurant There was no reason we should have bad service the waiter barely ever came over. Never checked on us never asked to refill drinks never brought bread or condiments that were asked for. Food was also bland.
Kid-friendliness: Not kid friendly.
The food was great and the place reminded us of an inn in Vermont.We were concerned that we were the only people in the restaurant on a Saturday night. How can a restaurant survive like that? Hope it was just one of those wierd things that nobody decided to eat out on that specific day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Parm
Restaurantji Recommends
The gentleman whoever is running this place was very rude. 11 of us left the place even without dining.Because we were 11 of us we requested to add one more table as there were only 10 chairs. And the guy said these exact words. “Are you guys eating dinner or pizza and the. He said there is another restaurant down the road you guys can go there as well”All this for requesting to add 1 table as there were not enough seats!!I do not recommend this place.
Worst experience ever. Went in for dinner, and the guy is very rude. Asked us to leave very rudely because he is the only one, he could have said I am the only in a nice way.Instead he was very rude and asked us to leave, this is not the way to treat a customer
Sammy is incredible - Usually running the whole place by himself but is always very friendly and makes sure everyone is taken care of. The food (especially the margherita pizza and eggplant rollatini) never disappoints. I’ve come in before just for a drink, and he’s given me a free sample of the dinner special at the time just to let me try it and ask my opinion. Can’t recommend enough, just remember to tip him well!
Made a reservation for 12 two weeks in advance for my parents’ 75th and 79th birthdays. Showed up tonight and we were told they had a party going on so they couldn’t do pizza for us, they were out of calamari, and asked us to choose 3-4 entrees that everyone would order because they couldn’t handle more than that. On top of that, the owner was rushing us to order, saying that we needed to get our orders in if we wanted our dinner in a decent amount of time. He rushed us for drink orders and he had never given us a drink menu. It was obvious he did not have the staff to handle his other event and our dinner for 12 (not to mention the other diners who had come in). We left and went to Portobellos who accommodated our table of 12 on the spot with amazing service. I’m not one to give a local business a bad review but this was like nothing I’ve ever experienced at a restaurant before.
Have been several times. The food & service are outstanding. My favorite is the chicken Francese. My mother in law is obsessed with the soup pasta fagioli.
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