John’s Best Trattoria
355 Federal Rd, Brookfield
(203) 775-1297
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The food is delicious, the service is nonexistent and rude.
Maybe better for takeout.
Atmosphere: 2
Food: 5
Service: 1
The best pizza around. The best service as well.
Atmosphere: 5
Food: 5
Service: 5
Great Pizza and food.
Atmosphere: 5
Food: 5
Service: 5
I go there starving & leave starving the slices were so small I don’t get it
Food: 3
Another fine meal
Atmosphere: 5
Food: 5
Service: 5
Great desserts. Good food!
Atmosphere: 5
Food: 5
Service: 5
I was disapointed my food tasted off. I didnt want to complain as l had guests
Atmosphere: 3
Food: 3
Service: 4
Visited John’s Best last night and doubt I’ll be coming back (I used to come here in their old location in the shop rite plaza all the time when I was a kid).
My wife ordered 2 large pizzas and we were told a 25-30 minute wait and I showed up 35 mins later to their staff blankly staring at me saying “we don’t have that order.” Obviously confused I called my wife to make sure we ordered at the right place or maybe even a wrong John best.. nope it was the correct location. My wife calls to straighten it out and they tell her they must have thrown out the slip and they will remake it and then hang up on her. My wife tells me they’re going to remake it and I say that is ridiculous if we still have to pay as they just didn’t do our order.
Next is where it gets better. My wife calls back to say we should get it for free and the front desk girl says no so my wife asks to talk to a manager. He gets on the phone and starts accusing my wife that she never even placed an order there but then all of a sudden it’s “oh we have them and they need 5-10 more mins” … this was 5-10 mins after they had already told us they were remaking the pizzas… so no you didn’t already have it.. those were the same pizzas you were already remaking.
Ultimately I received my pizzas 20 minutes late and they gave us 16 dollars off… which wasn’t even the equivalent of getting one pizza for free.
Terrible customer service and if I didn’t have a hungry 3 year old waiting for dinner I would have just left the pizzas and ordered somewhere else. As you can tell by the 4.2 overall review at this location.. you can easily find somewhere else better to get Pizza.. John’s Best is obviously very “full” of themselves when obviously they make an average product. Do yourselves a favor and find somewhere else.
Service: 1
The pizza used to be much better.
Atmosphere: 4
Food: 3
Service: 5
Where’s the beef ….. meatball grinder 4 2 “ meatball stretched across this big grinder roll, asked for the pizza under done so I could warm it at home….
Great place for Happy Hour service and fresh food is decent , sauce is a little salty but this was definitely not worth $40 bucks
Service when I am there is great but it didn’t apply today so I didn’t write anything …love Madeline she’s awesome. She made up for being double charge for double tip for a party we had there.….. I’m sure the server was happy he wound up with $180 in a tip but , I guess he needed it more than we did
Atmosphere: 4
Food: 2
Restaurantji Recommends
Amazing!
Atmosphere: 5
Food: 5
Service: 5
I really can't give a review as our first bite we noticed a long hair in our pizza. When we brought it up,the waitress laughed and walked away. Mentioned it again nothing. I can't believe the reaction we received. Unfortunately we will never be back.
Atmosphere: 2
Food: 1
Service: 1
Excellent Sicilian pizzas
Food: 5
Authentic and delicious, if you want pizza then John’s Best is definitely THE BEST. Their garlic knots and mozzarella sticks are to die for, and their pizzas are incredible. Although it’s kind of pricey, it’s so worth it!
Atmosphere: 4
Food: 5
Service: 4
Yuck. Hair twirled around my linguini. Seafood was not fresh. What happened to this place! Sad and disgusting.
Atmosphere: 1
Food: 1
Service: 1
Loading...