New Ocean Palace Restaurant

If they were to open restaurant, even though it's small, business would triple...?

Atmosphere: 1

Food: 5

Service: 5

This place is very dirty. The dinning room needs to be thoroughly cleaned.
I can just imagine what the kitchen looks like.
Questioning if I should eat the food I just ordered?

Atmosphere: 1

Service: 2

I eat there all the time. My son orders the tidbits... The food is excellent.💯
They do take out only. 🔥 . The price is reasonable, and I've never had to wait a long time for my food , nor have they ever burnt my rice. Even my kitten wanted some of that Ocean Palace rice 😆 I have no problem eating their food and supporting their business 🙏

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crab Rangoon, Sweet and Sour Chicken, Wonton Soup, Orange Chicken

This is, and has been our go-to for great Chinese food. The portions are large, and we can't honestly say we've had anything we didn't like. And, not to mention, being relatively new to sushi, I love their spicy crab rolls! Take out only, stopped the dine in during covid, and never restarted, my reason for the 4, on atmosphere. No reason to not give them a try.

Atmosphere: 4

Food: 5

Service: 5

Takeout only ....no dice in or delivery

Atmosphere: 3

Food: 3

Service: 3

Incredible food, great portions! Great prices! Take out only

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sushi, Crab Rangoon, Sashimi, Sweet and Sour Chicken

Food has always been amazing

Atmosphere: 5

Food: 5

Service: 5

Take out only but food is amazing. Best i have ever had

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Crab Rangoon, General TSO's Chicken Lunch Special, Beef Jerky

I’ve been going to this place for year and have spoken very highly of it. Recommend it to everyone that listen until last Saturday. I had fly poop on my food. Yes Maggots!!! When I returned after driving for a half hour to get back with my ENTIRE order. I explained showed them pictures and proof. They couldn’t make any logic of what we had brought to their attention. Instead of apologizing they became arrogant, combative and refused to acknowledge what we were showing them. Again me my family and friends and have been supporting this place for years. The food was always great, but this one time could have been resolved with some acknowledgment, appreciation for my long loyalty and RESPECT! You served my family food with MAGGOTS (we have PICTURES for proof) and had the nerve to still act as I wanted something for nothing. What I want you can’t give, at least to someone that looks like me!

Atmosphere: 1

Food: 4

Service: 1

Sushi is amazing!!!! Shrimp Tempura & B51 Roll. Very fair prices. Delicious.

Atmosphere: 5

Food: 5

Service: 5

Used to go here all the time. Things changed around Covid and the quality severely went down. I think new owners took over? Crab rangoons had little filling, teriyaki was paper thin to the point of being crunchy, general tsos was more breading than meat, egg rolls bland and wet. Chicken fingers meat quality was rubbery. Number One Kitchen is now better for Chinese in the area.

No inside sit down. Hard to find parking , small parking area.
Went in to pick up an order, stood there while 3 servers behind the counter saw me and left me standing there.

Atmosphere: 2

Food: 3

Service: 2

This was my second time ordering takeout from New Ocean Palace Restaurant in Brooklyn Connecticut. This is going to be my go to spot in this area from now on. Sometimes I'm in this area of the state for work. Both times I ordered were delicious. When you order sesame or General Tsos chicken you can expect to get a hot, crispy, flavorful meal. Im a big fan of chinese lunch specials and I have to say they are very generous with their portions for the price. Service was professional and attentive. I can say that both times they knocked it out of the park, so they are consistent too!

Food: 5

Service: 5

Recommended dishes: General TSO's Chicken

Food is always great my favorite Chinese in the area i wish they would go back to dine in though.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Wonton Soup, General TSO's Chicken

I have been here a few times. The food is good but I had a bad experience last time I ordered. I had to wait an extra 25 minutes for my order (was suppose to be 30 minutes, ended up being an hour). After I got home I realized my order was missing a few items, I reached out to the restaurant, call and then wrote them an email explaining what happened and asking for a refund for the incomplete order. Now I support small business as much as I can but I do not support dishonesty. The least the restaurant could have done is refunded me the amount for the missing items, even with the long wait, and it would have been fine. I will no longer visit this business.

Atmosphere: 1

Food: 3

Service: 1