Dunkin'

723 Middletown Rd, Colchester
(860) 267-1850

Recent Reviews

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Nicole Safford

stood in and waited 20 minutes for a spoiled chai tea latte and was given uncooked cold snackn bacon and when i brought it to the workers attention was told "im supposed to serve it cold" UNACCEPTABLE!! do not serve nonedible food and spoiled drinks and have 1 worker and no service!!!

Atmosphere: 1

Food: 1

Service: 1

Wendy Flis

Don't waste your time stopping at this Dunkin 1. if your in a hurry and 2. If you want to start your day in a good mood. Never seen anyone at this location very nice. All have attitudes 😒 very rude and could careless. Never seen a bunch of crew members not willing to work. Don't ask for anything extra because you will get the eye roll.

Atmosphere: 1

Food: 3

Service: 1

Mike D

Been waiting like for a small coffee 8 minutes already and then had time to write this review.

Parking: Great parking in the drive through for the past 20 minutes


Atmosphere: 1

Food: 1

Service: 1

Janay Bear

Found 2 slugs in my coffee

Food: 1

Cassidy Terry

Absolutely disgusting coffee. This place needs to be shut down.

Atmosphere: 1

Food: 1

Service: 1

Arien M

Stopped on a road trip and coffee was fresh and made right!

Atmosphere: 5

Food: 5

Service: 5

Sree Soni

Disappointing experience at this Dunkin’s. We stopped by for a quick coffee, but the service was lacking. No sugar, no stirring sticks available which was frustrating. To make the matter worse, the staff seemed completely unbothered by the inconvenience.

Alexis Krajewski

The coffee is always wrong, the drive thru takes atleast 30 minutes— if they decide to take your order, they’re always rude every day, and the donuts look like they’ve been licked

Atmosphere: 1

Food: 1

Service: 1

Roger Drenga

Coffee never fails. Food is sometimes good

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Munchkins Donut Hole Treats

Nomad

I travel all over the state and this is literally the worst one I go to. (Only go cause it’s on my way out to work)
The wait is always incredible, the orders are often wrong. Last week there was a hair in the wrap, and this week they told me that they no longer have Splenda at this location
. You would think it’s only the drive through,,. Nope. Inside is dirty, no napkins, or extra sugars etc
. This location so needs a manager to straighten it out

Atmosphere: 1

Food: 1

Service: 1

Jordan Nielsen

Just went into the gas station one at shell and got 3 chicken wraps. The kid that took/prepared my order was very unfriendly. No hello/goodbye, no eye contact, took his phone out 6 times. No name tag so can't say who it was.

Atmosphere: 1

Food: 5

Service: 1

Richars Staplins

Quit hiring lazy people 10 minutes in line for a coffee went to the gas station and bought a Starbucks coffee

Service: 1

grace bouthot

takes forever for them to make one coffee the line is always long. bad attitudes from everyone

Atmosphere: 1

Food: 1

Service: 1

Nicole Greathouse

Leaving as a warning to choose another Dunkin around before going to this one. I’m sure this comes down to management and ownership completely. I have given this location a few chances because it is on the way to work and surely it can’t be this bad “all the time”
 but it is! The drive-through always takes forever even if there are only two cars. They are understaffed as a regular occurrence. The employees are short and rude, probably because they are understaffed. Carelessness has happened and hair has been in my ice coffee. They are out of many many things. Unless you want a regular iced coffee they probably won’t have it. If you ask for sweetener they won’t put it in
probably because they don’t have it. Drive the extra and choose any other Dunkin in the area. Maybe the management will get the message and improve for the customers and employees.

Atmosphere: 1

Food: 1

Service: 1

Alan Kovacs

They got the order wrong claims there's no manager

Food: 1

Service: 1

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