3/2/25 3:15 pm - nice guy was taking my order, a donut and I asked for a medium cup of ice. I hear a whisper of someone saying “no she can’t” and then the guy begins to tell me I can’t have the ice before he was cut off by a lady screaming at me about how I can’t have the ice and something something about cup sizes and corporate policy, I couldn’t even comprehend what she was yelling at me I was so shocked. I wait for her to finish whatever she’s screaming at me and then tell her there’s no need to yell at me, she tones down half a notch and “apologizes” still very loudly. I told them to never mind on the order and drove off. I’m appalled and confused on where the escalation came from. I see multiple reviews complaining about who I’m assuming is the same woman. I have never been yelled at like that by a stranger, an employee! I pray she gets fired and I pray for the nice boy who is stuck working in that building with her.
Atmosphere: 1
Service: 1
scrodgers scrodger
Fast service just wish they offered military and first responder discounts.
Atmosphere: 3
Service: 3
Ron M
This has to be the worst Dunkin I’ve ever been to in my life. I was there 12/29 12pm. I asked for my iced coffee to be made with five Stevia swerves Splenda and the manager told me I was only allowed to have three lol even when this is how I make my coffee and this is what I’m paying for I left and went to Starbucks Across the street and they did great I I will never go back there again. Corporate if you’re seeing this, fix your employee
Atmosphere: 1
Food: 1
Service: 1
Nick D
Went to this Dunkin location today 12/26/24, at around 12:30pm noon and the woman at the drive thru taking the order was yelling at us and very rude. She was yelling at us that there were no wraps available, completely unnecessary. Something needs to be done.
Atmosphere: 1
Food: 1
Service: 1
M M
The lady taking the drive through orders was extremely rude and disrespectful. They need to fire her, read the other reviews and see that I’m not the only one complaining. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
mark
Workers are VERY rude and English muffin was burnt to a crisp
Atmosphere: 1
Food: 1
Service: 1
J Rod
This is literally the worst dunkin I have ever been to. The lady working the window is rude and always appears strung out and orders are wrong 100% of the time. Why this place is open in town is beyond me.
Atmosphere: 1
Food: 1
Service: 1
Elis Boglisch
Went there for a quick large Ice coffee, 3 creams 3 caramels, girl asked 8 creams, I responded with no 3 creams and 3 caramels 3 and 3 please, I saw the screen change to the correct order, waited a while at the window (more than 6 minutes, even thou there was no cars in front of me) got my coffee (all messy and wet on the outside like when they tried to shake it it exploded and nobody cared to wipe it, asked for a napkin please, young man gave me an attitude drove away before tasting my coffee, worst coffee ever they put 8CREAMS and 3 caramel pumps! Worst service and product at a dunkin! PS: it was in the afternoon not rush hour at all
Food: 1
Service: 1
Sharon Flanagan
The dunkin on linwood Ave in colchester ct is about the slowest dunkin I have ever been to. Most times I go out of town to another one that's much faster and cheaper. Since this place changed owners they have jacked up prices and got rid of the senior discount
Bagel sandwich was barely warm, cheese didn't even melt. The quality was fine, just the temperature was off.
Vegetarian options: Would be great if they didn't force you to take bacon on the bagel sandwich.
Atmosphere: 5
Food: 4
Service: 5
Cassidy Terry
They are always out of everything and when they do have things they’re actually disgusting. The food and coffee. I’ve gone three times and each time the coffee was completely undrinkable. Like genuinely gagged when I took a sip. I had to throw them away each time, I’m done giving them a chance. I’ll drive out of my way for the other Dunkin in town. Do not go here
Atmosphere: 1
Food: 1
Service: 1
Robert Carney
Love this Dunkin! Always fast and nice. If I have a problem they fix it no problems
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Muffins
Corey Drumen
Great drive thru
Food: 4
Service: 5
dennis serra
10.00 for 6 donuts ridiculous will never go to any of there locations
3/2/25 3:15 pm - nice guy was taking my order, a donut and I asked for a medium cup of ice. I hear a whisper of someone saying “no she can’t” and then the guy begins to tell me I can’t have the ice before he was cut off by a lady screaming at me about how I can’t have the ice and something something about cup sizes and corporate policy, I couldn’t even comprehend what she was yelling at me I was so shocked. I wait for her to finish whatever she’s screaming at me and then tell her there’s no need to yell at me, she tones down half a notch and “apologizes” still very loudly. I told them to never mind on the order and drove off. I’m appalled and confused on where the escalation came from. I see multiple reviews complaining about who I’m assuming is the same woman. I have never been yelled at like that by a stranger, an employee! I pray she gets fired and I pray for the nice boy who is stuck working in that building with her.
Atmosphere: 1
Service: 1
Fast service just wish they offered military and first responder discounts.
Atmosphere: 3
Service: 3
This has to be the worst Dunkin I’ve ever been to in my life. I was there 12/29 12pm. I asked for my iced coffee to be made with five Stevia swerves Splenda and the manager told me I was only allowed to have three lol even when this is how I make my coffee and this is what I’m paying for I left and went to Starbucks Across the street and they did great I I will never go back there again. Corporate if you’re seeing this, fix your employee
Atmosphere: 1
Food: 1
Service: 1
Went to this Dunkin location today 12/26/24, at around 12:30pm noon and the woman at the drive thru taking the order was yelling at us and very rude. She was yelling at us that there were no wraps available, completely unnecessary. Something needs to be done.
Atmosphere: 1
Food: 1
Service: 1
The lady taking the drive through orders was extremely rude and disrespectful. They need to fire her, read the other reviews and see that I’m not the only one complaining. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Workers are VERY rude and English muffin was burnt to a crisp
Atmosphere: 1
Food: 1
Service: 1
This is literally the worst dunkin I have ever been to. The lady working the window is rude and always appears strung out and orders are wrong 100% of the time. Why this place is open in town is beyond me.
Atmosphere: 1
Food: 1
Service: 1
Went there for a quick large Ice coffee, 3 creams 3 caramels, girl asked 8 creams, I responded with no 3 creams and 3 caramels 3 and 3 please, I saw the screen change to the correct order, waited a while at the window (more than 6 minutes, even thou there was no cars in front of me) got my coffee (all messy and wet on the outside like when they tried to shake it it exploded and nobody cared to wipe it, asked for a napkin please, young man gave me an attitude drove away before tasting my coffee, worst coffee ever they put 8CREAMS and 3 caramel pumps! Worst service and product at a dunkin!
PS: it was in the afternoon not rush hour at all
Food: 1
Service: 1
The dunkin on linwood Ave in colchester ct is about the slowest dunkin I have ever been to. Most times I go out of town to another one that's much faster and cheaper. Since this place changed owners they have jacked up prices and got rid of the senior discount
Atmosphere: 2
Food: 4
Service: 1
Got an iced latte. It was all ice no latte.
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
Bagel sandwich was barely warm, cheese didn't even melt. The quality was fine, just the temperature was off.
Vegetarian options: Would be great if they didn't force you to take bacon on the bagel sandwich.
Atmosphere: 5
Food: 4
Service: 5
They are always out of everything and when they do have things they’re actually disgusting. The food and coffee. I’ve gone three times and each time the coffee was completely undrinkable. Like genuinely gagged when I took a sip. I had to throw them away each time, I’m done giving them a chance. I’ll drive out of my way for the other Dunkin in town. Do not go here
Atmosphere: 1
Food: 1
Service: 1
Love this Dunkin! Always fast and nice. If I have a problem they fix it no problems
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Muffins
Great drive thru
Food: 4
Service: 5
10.00 for 6 donuts ridiculous will never go to any of there locations
Atmosphere: 1
Food: 1
Service: 5
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