Love me some Shake Shack!!!!!! I could eat this everyday. The one in Darien is the closest to us living in Stamford and our go to. The people are always nice who work there and the tables are always clean! Next time you go try the lemonade mixed with the strawberry lemonade, it's delicious!
R C
What happened to that store?maybe new management? No one care about the customer they argue with you instead of serving you or help you. So desperate to argue about little things.need a change in management bc no one is
Atmosphere: 1
Food: 1
Service: 1
Gary Cucchiara
Great burgers,hot and cheesy off the
Atmosphere: 4
Food: 4
Service: 4
Aaron F.
Visited this store in Darien on a quiet Saturday afternoon and ordered via the self service terminal. The machine told me to wait for a member of staff to verify my age. I waited 5 mins while the staff chatted amongst themselves and eventually I approached them to ask who's coming to verify my age. They told me you have to order at the cashier and not the terminal when adding alcohol to the bill, completely dismissing the issue. DO NOT USE THE SELF SERVE TERMINAL WHEN ORDERING ALCOHOL. To make matters worse, I complained to Shake Shack directly and 3 days later I still haven't had a response (they claim to respond within 48 hours)
David of Glenbrook
An average fast food joint serving average food in a rather average atmosphere, for a fairly average price. Would we go back there? Yes. Will we go out of our way to go back there? Probably not. But you know what you’re getting there and they deliver what you expect. [PS: Parking can get tight during meal times.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger, Shake Shack
Lauren Trevino
Best shake shack of my life ? I asked cashier for approximate wait time— she was on point with the time of 7
Atmosphere: 5
Food: 5
Service: 5
Samantha Cooke
If I was able to give this place ZERO stars I would. The service is horrible here and the staff has no manners. Took over 30 minutes to get my food. Do not eat here.
Atmosphere: 1
Food: 1
Service: 1
Gina Hope
Please check that your order is correct. The orders usually miss items.
Plínio Gherardi Jr
Darien Shake Shack is a great choice in the winter, campared to the Westport location.
Atmosphere: 5
Food: 5
Service: 5
Saddmun Ahsan
Food is great but service was very strange. I was asking basic questions like, what comes on a certain menu order and the staff couldn't tell me (I have certain dietary restrictions and can't have pork products)Ordered the hot chicken sandwich, the spicy fries, and the shackmeister cheeseburger. Each item was delicious - though a bit pricy for what it was and the size for sure. And I have to say that the sandwich and the fires were ACTUALLY spicy... which was a nice change of pace from other places I've been to.Overall, recommend this spot! A solid Shake Shack.
Simply just not worth it. I so wish in n out was on the east coast, neither Shake Shack or Five guys measure up to it. Priced double, cold food and $5 for a “mini” shake that’s done in 2 sips. Why should I pay $2 more for a slightly larger shake when it costs the same to buy milk and a tub of icecream to make at home. Hot dog is $5 flavorless, no ketchup or mayo and it’s extra for toppings. Long wait times. The shakes are indeed delicious but way overpriced. Save your money and go elsewhere
Zach Jones
waited for over an hour to be told my door dash order wasn't in the system. Fixed it quickly after that but had ignored when I asked earlier if they had my order. Door dash prices 10% higher than in store so overpaid for a very delayed order and minimal acknowledgement from the staff for the inconvenience.
Atmosphere: 3
Food: 3
Service: 1
Mike D.
Perpetually slow. Staff doesn't seem to care. 3 burgers and fries should not take 40 mins. If they are this backed up they shouldn't take orders. Burgers have declined over time. Truly not worth it any more.
Krista Killian
Incredibly slow it takes over 20 minutes for incredibly simple orders (3 cheeseburgers, 3 fries, apple juices - not so hard!) and the bathrooms are absolutely filthy.
Atmosphere: 1
Food: 4
Service: 1
J Del
The Shake Shak cheese burger was very good but overall expensive. 1 burger, 1 chicken sandwich, 2 FFs, and a bottle of water costs $31.
Love me some Shake Shack!!!!!! I could eat this everyday. The one in Darien is the closest to us living in Stamford and our go to. The people are always nice who work there and the tables are always clean! Next time you go try the lemonade mixed with the strawberry lemonade, it's delicious!
What happened to that store?maybe new management? No one care about the customer they argue with you instead of serving you or help you. So desperate to argue about little things.need a change in management bc no one is
Atmosphere: 1
Food: 1
Service: 1
Great burgers,hot and cheesy off the
Atmosphere: 4
Food: 4
Service: 4
Visited this store in Darien on a quiet Saturday afternoon and ordered via the self service terminal. The machine told me to wait for a member of staff to verify my age. I waited 5 mins while the staff chatted amongst themselves and eventually I approached them to ask who's coming to verify my age. They told me you have to order at the cashier and not the terminal when adding alcohol to the bill, completely dismissing the issue. DO NOT USE THE SELF SERVE TERMINAL WHEN ORDERING ALCOHOL. To make matters worse, I complained to Shake Shack directly and 3 days later I still haven't had a response (they claim to respond within 48 hours)
An average fast food joint serving average food in a rather average atmosphere, for a fairly average price. Would we go back there? Yes. Will we go out of our way to go back there? Probably not. But you know what you’re getting there and they deliver what you expect. [PS: Parking can get tight during meal times.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger, Shake Shack
Best shake shack of my life ? I asked cashier for approximate wait time— she was on point with the time of 7
Atmosphere: 5
Food: 5
Service: 5
If I was able to give this place ZERO stars I would. The service is horrible here and the staff has no manners. Took over 30 minutes to get my food. Do not eat here.
Atmosphere: 1
Food: 1
Service: 1
Please check that your order is correct. The orders usually miss items.
Darien Shake Shack is a great choice in the winter, campared to the Westport location.
Atmosphere: 5
Food: 5
Service: 5
Food is great but service was very strange. I was asking basic questions like, what comes on a certain menu order and the staff couldn't tell me (I have certain dietary restrictions and can't have pork products)Ordered the hot chicken sandwich, the spicy fries, and the shackmeister cheeseburger. Each item was delicious - though a bit pricy for what it was and the size for sure. And I have to say that the sandwich and the fires were ACTUALLY spicy... which was a nice change of pace from other places I've been to.Overall, recommend this spot! A solid Shake Shack.
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Simply just not worth it. I so wish in n out was on the east coast, neither Shake Shack or Five guys measure up to it. Priced double, cold food and $5 for a “mini” shake that’s done in 2 sips. Why should I pay $2 more for a slightly larger shake when it costs the same to buy milk and a tub of icecream to make at home. Hot dog is $5 flavorless, no ketchup or mayo and it’s extra for toppings. Long wait times. The shakes are indeed delicious but way overpriced. Save your money and go elsewhere
waited for over an hour to be told my door dash order wasn't in the system. Fixed it quickly after that but had ignored when I asked earlier if they had my order. Door dash prices 10% higher than in store so overpaid for a very delayed order and minimal acknowledgement from the staff for the inconvenience.
Atmosphere: 3
Food: 3
Service: 1
Perpetually slow. Staff doesn't seem to care. 3 burgers and fries should not take 40 mins. If they are this backed up they shouldn't take orders. Burgers have declined over time. Truly not worth it any more.
Incredibly slow it takes over 20 minutes for incredibly simple orders (3 cheeseburgers, 3 fries, apple juices - not so hard!) and the bathrooms are absolutely filthy.
Atmosphere: 1
Food: 4
Service: 1
The Shake Shak cheese burger was very good but overall expensive. 1 burger, 1 chicken sandwich, 2 FFs, and a bottle of water costs $31.
Atmosphere: 3
Food: 4
Service: 4