McDonald's

652 New Haven Ave, Derby
(203) 734-3437

Recent Reviews

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Courteney G.

Normally don't have an issue here but just now an associate made a mistake at the register. That's not the issue, everyone makes mistakes. The issue is, what seemed to be the manager had us sitting at the window for over 10 minutes without any explanation. He just tap tap tapped the computer and my card for over 10 minutes while my 2 bags of ice, and my daughter's milkshake melted away on the counter. Then he walked away, I had to ask another associate for an explanation and to make my daughter's milkshake over again. My two bags of ice already started to melt and water pooled in the bottom of the bag. No consideration or communication for a paying customer at all.

Atmosphere: 5

Food: 5

Service: 1

Augusta Szabo

Very empty and cold.

Atmosphere: 2

Food: 3

Service: 3

Young Oh

Worst customer service. Ordered on app a least 15 minutes ahead to ensure it was ready when I got there, since I was in a rush. Wasn’t ready when I got there. Waited another 5-10 minutes for them to “find” my order. No apologies or compensation from the manager. Front counter person didn’t even know what street he worked at, when I asked for the address to make sure I ordered at the correct location. Wow! Sad. Go at your own risk. Know they most likely will screw up your order, which they did last time I went. My fault for giving them another chance.

Atouch Store

Nice milkshake 😋 👌

Atmosphere: 5

Food: 5

Service: 5

Tahir Aziz

Keep it up

Atmosphere: 5

Food: 5

Service: 5

Eros

Idk man, I ordered one thing, a single item with no changes and it still got messed up😭 it’s a whole other sandwich

Atmosphere: 1

Food: 1

Service: 1

S S

New to the area and very happy with this location, so far no mistakes, staff is friendly and fast and the dining room is clean. Night shift worker is awesome!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac, French Fries, Hot Fudge Sundae, Egg Mcmuffin, Sausage Mcmuffin, Hamburger, Crispy Chicken Sandwich, Quarter Pounder Hamburger, Mcdouble

Sandra Mieczynski

After midnight fast food can sketchy. This McDonald's was excellent. The employee at the window was extra friendly and apologized because they had to make my order and it took about 2 minutes, not long at all. Hope someone recognizes he's doing an outstanding job late at night.

Atmosphere: 4

Food: 5

Service: 5

King Zayed

The behavior of the night shift manager was very bad he was probably drunk or something he’s behavior is very rude.

Atmosphere: 1

Service: 1

Alfuquan Taylor (Kwan)

ME and my kids can't eat cheese and they put cheese on our food been calling all morning no one will answer the phone I'm about to contact a lawyer right now

Atmosphere: 1

Food: 1

Service: 1

Charles Brittain

Great place to stop by for a drink when.needed

Atmosphere: 4

Food: 3

Service: 4

Christopher Tillery

Just a quick breakfast stop for Egg Mcmuffin

Atmosphere: 3

Food: 3

Service: 4

Chey C

Honestly we just go because it's close to home. The customer service is great, employees are always very friendly but the orders come out wrong a lot

Atmosphere: 3

Food: 3

Service: 5

Pinakin Patel

Good service

Atmosphere: 5

Food: 5

Service: 5

Adam LoPiano

Yup, been there!

Atmosphere: 5

Food: 5

Service: 5

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