McDonald's
652 New Haven Ave, Derby
(203) 734-3437
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Normally don't have an issue here but just now an associate made a mistake at the register. That's not the issue, everyone makes mistakes. The issue is, what seemed to be the manager had us sitting at the window for over 10 minutes without any explanation. He just tap tap tapped the computer and my card for over 10 minutes while my 2 bags of ice, and my daughter's milkshake melted away on the counter. Then he walked away, I had to ask another associate for an explanation and to make my daughter's milkshake over again. My two bags of ice already started to melt and water pooled in the bottom of the bag. No consideration or communication for a paying customer at all.
Atmosphere: 5
Food: 5
Service: 1
Very empty and cold.
Atmosphere: 2
Food: 3
Service: 3
Worst customer service. Ordered on app a least 15 minutes ahead to ensure it was ready when I got there, since I was in a rush. Wasn’t ready when I got there. Waited another 5-10 minutes for them to “find” my order. No apologies or compensation from the manager. Front counter person didn’t even know what street he worked at, when I asked for the address to make sure I ordered at the correct location. Wow! Sad. Go at your own risk. Know they most likely will screw up your order, which they did last time I went. My fault for giving them another chance.
Nice milkshake 😋 👌
Atmosphere: 5
Food: 5
Service: 5
Keep it up
Atmosphere: 5
Food: 5
Service: 5
Idk man, I ordered one thing, a single item with no changes and it still got messed up😭 it’s a whole other sandwich
Atmosphere: 1
Food: 1
Service: 1
New to the area and very happy with this location, so far no mistakes, staff is friendly and fast and the dining room is clean. Night shift worker is awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, French Fries, Hot Fudge Sundae, Egg Mcmuffin, Sausage Mcmuffin, Hamburger, Crispy Chicken Sandwich, Quarter Pounder Hamburger, Mcdouble
After midnight fast food can sketchy. This McDonald's was excellent. The employee at the window was extra friendly and apologized because they had to make my order and it took about 2 minutes, not long at all. Hope someone recognizes he's doing an outstanding job late at night.
Atmosphere: 4
Food: 5
Service: 5
The behavior of the night shift manager was very bad he was probably drunk or something he’s behavior is very rude.
Atmosphere: 1
Service: 1
ME and my kids can't eat cheese and they put cheese on our food been calling all morning no one will answer the phone I'm about to contact a lawyer right now
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great place to stop by for a drink when.needed
Atmosphere: 4
Food: 3
Service: 4
Just a quick breakfast stop for Egg Mcmuffin
Atmosphere: 3
Food: 3
Service: 4
Honestly we just go because it's close to home. The customer service is great, employees are always very friendly but the orders come out wrong a lot
Atmosphere: 3
Food: 3
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
Yup, been there!
Atmosphere: 5
Food: 5
Service: 5
Loading...