Incompetent drive-through worker, plus the Bread was hard and cold. I won't return
Atmosphere: 2
Food: 2
Service: 1
Anna Inglant
The customer service here is disappointing. The employees seem bothered when taking orders, and the kitchen staff moves incredibly slowly—yet orders still come out wrong. This place has really declined in quality. A complete overhaul of the team might be necessary. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Sefra Norwitz
20 min wait for 3 toasted bagels. Seriously!?
Atmosphere: 1
Food: 3
Service: 1
Stacey Gordon
Had a nice bagel w honey walnut cream cheese..my only complaint, each cream cheese is almost $2 ...overpriced and small
Atmosphere: 5
Food: 4
Service: 5
Kyle Jalbert
Walked into the cashier arguing with a customer, being short and aggressive with a basic issue. Had an issue with my order but decided it wasn't even worth trying to talk to the front with my problem.
Not worth the time nor money.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Hearty Fireside Chili & Rustic Baked Potato Soup
Iggi Iggi
I love Panera. But recently, Ive started noticing their salad quantities have shrunk, and the service was poor today as well as the server simply said “I cant do anything” after our requests.
dave c
I ordered the New French Dip, they shouldn't even be able to call it that, because there is hardly any meat on the sandwich! and the 2 sandwiches were supposed to have chips which were not in the bag. What a waste of $30+ dollars!
Atmosphere: 3
Food: 1
Service: 1
Nancy
I used to eat here. But lately, the quality of the food has suffered tremendously. I won't go to Panera ever again.
Atmosphere: 1
Food: 1
Service: 1
Mary Ann Milkowski
Love my broccoli soup and cheesecake sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pecan Braid, Caesar Salad, Chips, Variety of Breakfast Sandwiches
taylore lindsay
This Panera has gone downhill. I attempted to order broccoli cheddar two times this evening and both times they got it wrong. First I received a tomato soup and then a chicken noodle soup. Beyond aggravating. How hard is it to get broccoli cheddar soup. If you ran out of it just say that.
Incompetent drive-through worker, plus the Bread was hard and cold. I won't return
Atmosphere: 2
Food: 2
Service: 1
The customer service here is disappointing. The employees seem bothered when taking orders, and the kitchen staff moves incredibly slowly—yet orders still come out wrong. This place has really declined in quality. A complete overhaul of the team might be necessary. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
20 min wait for 3 toasted bagels. Seriously!?
Atmosphere: 1
Food: 3
Service: 1
Had a nice bagel w honey walnut cream cheese..my only complaint, each cream cheese is almost $2 ...overpriced and small
Atmosphere: 5
Food: 4
Service: 5
Walked into the cashier arguing with a customer, being short and aggressive with a basic issue. Had an issue with my order but decided it wasn't even worth trying to talk to the front with my problem.
Not worth the time nor money.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Hearty Fireside Chili & Rustic Baked Potato Soup
I love Panera. But recently, Ive started noticing their salad quantities have shrunk, and the service was poor today as well as the server simply said “I cant do anything” after our requests.
I ordered the New French Dip, they shouldn't even be able to call it that, because there is hardly any meat on the sandwich! and the 2 sandwiches were supposed to have chips which were not in the bag. What a waste of $30+ dollars!
Atmosphere: 3
Food: 1
Service: 1
I used to eat here. But lately, the quality of the food has suffered tremendously. I won't go to Panera ever again.
Atmosphere: 1
Food: 1
Service: 1
Love my broccoli soup and cheesecake sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pecan Braid, Caesar Salad, Chips, Variety of Breakfast Sandwiches
This Panera has gone downhill. I attempted to order broccoli cheddar two times this evening and both times they got it wrong. First I received a tomato soup and then a chicken noodle soup. Beyond aggravating. How hard is it to get broccoli cheddar soup. If you ran out of it just say that.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Broccoli cheese soups the best
Atmosphere: 5
Food: 5
Service: 5
Always my go-to Panera when I'm in the Shelton Connecticut area.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Variety of Panera Sandwiches
It's easy, prepared in a timely manner. And the food always tastes good. And we'll at those prices, overall just a good dining experience.
Atmosphere: 4
Food: 4
Service: 4
Only thing that I don’t like is every time I want coffee “the machine is broken “
Very helpful staff
Loading...